any solictors on here?
21 June 2012, 08:51 PM
#1
Scooby Regular
Thread Starter
any solictors on here?
just wondering if we have any solictors for some advise?
Basically step dad's dad passed away over 8 months ago, as part of his will his house was split between 4 kids plus obvious savings and isa's, Its taken about 3 months from the date of the house sale til now and he was told today that the file is now with the accounts department,
All i want to know would this then in turn mean that it was with them to arrange the payouts etc as getting information from this solictor is like getting blood from a stone.
Also if he wants to make a complaint about the service received who would be best to complain to as he was the exector (sp?) of the will but has had to chase the case up to get any information
Basically step dad's dad passed away over 8 months ago, as part of his will his house was split between 4 kids plus obvious savings and isa's, Its taken about 3 months from the date of the house sale til now and he was told today that the file is now with the accounts department,
All i want to know would this then in turn mean that it was with them to arrange the payouts etc as getting information from this solictor is like getting blood from a stone.
Also if he wants to make a complaint about the service received who would be best to complain to as he was the exector (sp?) of the will but has had to chase the case up to get any information
22 June 2012, 09:11 PM
#3
3 months is pretty quick for probate. It took a lot longer than that when my mum died and that was just between the two of us.
They have to be very careful with everything so that it's all settled and nothing comes back to bite you.......especially over the property.
Shaun
They have to be very careful with everything so that it's all settled and nothing comes back to bite you.......especially over the property.
Shaun
22 June 2012, 11:22 PM
#6
Scooby Regular
Thread Starter
Thanks guys for the comments
that be great, as far as I am aware the only time it would be sent to the ACCOUNTS dept is when they are arranging the payouts, but we talking about solictors so always best to get a more accurate opinion.
As for making a complaint about the service this will be done AFTER its all done with. TBH its more to do with the fact at the beginning of the process (i.e when they were trying to get the business) they were saying how they would keep my step father informed throughout, where in reality he has had to phone them, He did the running about for the house sale to, even having the vendor talking to him.
The main reason its only taken 3 months so far is the fact they had the instructions etc 8 months ago when he passed so had a 5 month head start on getting his bills finialised (not that there were many anyway) house was sold to a cash buyer, gas, electric and water would be standing charges only as he werent in the house for almost year before he passed.
As for making a complaint about the service this will be done AFTER its all done with. TBH its more to do with the fact at the beginning of the process (i.e when they were trying to get the business) they were saying how they would keep my step father informed throughout, where in reality he has had to phone them, He did the running about for the house sale to, even having the vendor talking to him.
The main reason its only taken 3 months so far is the fact they had the instructions etc 8 months ago when he passed so had a 5 month head start on getting his bills finialised (not that there were many anyway) house was sold to a cash buyer, gas, electric and water would be standing charges only as he werent in the house for almost year before he passed.
22 June 2012, 11:40 PM
#7
Still having to deal with Santander 3 years down the line after my Mum died......
Why complain after the event? what are you after?.....
compensation?, having the solicitor done for negligence?. You have to litigate against your solicitor for negligence and have suffered loss.
Not sure what monies you are trying get?
Shaun
Why complain after the event? what are you after?.....
compensation?, having the solicitor done for negligence?. You have to litigate against your solicitor for negligence and have suffered loss.
Not sure what monies you are trying get?
Shaun
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22 June 2012, 11:50 PM
#8
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Thanks guys for the comments
that be great, as far as I am aware the only time it would be sent to the ACCOUNTS dept is when they are arranging the payouts, but we talking about solictors so always best to get a more accurate opinion.
As for making a complaint about the service this will be done AFTER its all done with. TBH its more to do with the fact at the beginning of the process (i.e when they were trying to get the business) they were saying how they would keep my step father informed throughout, where in reality he has had to phone them, He did the running about for the house sale to, even having the vendor talking to him.
The main reason its only taken 3 months so far is the fact they had the instructions etc 8 months ago when he passed so had a 5 month head start on getting his bills finialised (not that there were many anyway) house was sold to a cash buyer, gas, electric and water would be standing charges only as he werent in the house for almost year before he passed.
that be great, as far as I am aware the only time it would be sent to the ACCOUNTS dept is when they are arranging the payouts, but we talking about solictors so always best to get a more accurate opinion.
As for making a complaint about the service this will be done AFTER its all done with. TBH its more to do with the fact at the beginning of the process (i.e when they were trying to get the business) they were saying how they would keep my step father informed throughout, where in reality he has had to phone them, He did the running about for the house sale to, even having the vendor talking to him.
The main reason its only taken 3 months so far is the fact they had the instructions etc 8 months ago when he passed so had a 5 month head start on getting his bills finialised (not that there were many anyway) house was sold to a cash buyer, gas, electric and water would be standing charges only as he werent in the house for almost year before he passed.
Don't bother complaining. It's just the way things are
I am in the process of Divorce and you have no idea how long this is taking. It's a pain in the butt, but best done properly. Just be patient, they are doing their jobs
23 June 2012, 07:56 PM
#9
Scooby Regular
Thread Starter
Thing is it aint about money, I think he just wants to make them aware that there service was not what they had promised before getting his business (i.e not keeping him informed as they said they would do).
In fairness had a long chat with him today whilst working on the wifes *cough* SCENIC *cough* he just want the whole thing finished with which apprently as its with the accounts department will be done in the next week or so
In fairness had a long chat with him today whilst working on the wifes *cough* SCENIC *cough* he just want the whole thing finished with which apprently as its with the accounts department will be done in the next week or so
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