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Are You My Last hope ??

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Old 10 February 2004, 04:41 PM
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MadGrip
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Unhappy Are You My Last hope ??

I'm pulling my hair out here,

I got the Xbox, got a live account , got ADSL setup, and all cabled up fine ..I think, but theres something still not right

Xbox connects to live and runs fine, no sign of lag. but every hour or so "live" disconnects even though my pc is still connected to my ADSL.

Also the headset sounds very stuttery and I cant really hear whats going on.I've got another headset now , but that does the same

Is Anyone in the Leeds area who knows about these things ,willing to come and have a look and tell me whats wrong or what I need to buy now ??

Long shot , but I dont know what to do next, apart from giving it flying lessons (out the window)

Phil

Last edited by MadGrip; 10 February 2004 at 04:44 PM.
Old 10 February 2004, 04:53 PM
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DJ Dunk
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Just a thought, but I assume you aren't running stuff on the PC that is using internet bandwidth ?
Old 10 February 2004, 05:21 PM
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judgejules
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Either bandwith usage by the PC or your adsl modem needs patching as some had issues with the xbox.

~Jules
Old 10 February 2004, 05:50 PM
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Hanslow
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Mad,

tried connecting to you this afternoon but it just wasn't playing ball
Old 10 February 2004, 06:35 PM
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MadGrip
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nothing else is using any bandwidth as far as I can tell.

The modem is an Alcatel Speedtouch USB and I have the latest drivers . Where am I likely to find any Modem patches from ?

Phil
Old 10 February 2004, 07:15 PM
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Not having an X-Box I don't really know the fine details of how it connects but I would assume your problem is something to do with firewalling.


I'm guessing you are using internet connection sharing on your PC if you are using a USB DSL modem. If you have turned on the XP firewall or are using another personal firewall, you are probably blocking various inbound ports that need to be open on the X-Box for its VOIP (voice over IP) technology to function.

Additionally its possible that the Live service pings the X-Box periodically to check if its still there - if your firewall is blocking pings (called inbound ICMP echo requests in your firewall config) then you might be getting cut off cos it thinks you are no longer there.

I may be way off - but just a thought.

Ta, Jamie

Last edited by sc00by-d00by; 10 February 2004 at 07:15 PM.
Old 10 February 2004, 07:24 PM
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MadGrip
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I already did that , but thanks for reminding me, and I just checked again,definately no firewall or anything else like that running

I've evn checked to see if netbios was enabled on the network

any other ideas before it goes out of the window


Phil

Last edited by MadGrip; 10 February 2004 at 07:25 PM.
Old 10 February 2004, 08:00 PM
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Mogsi
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Originally Posted by MadGrip

any other ideas before it goes out of the window

If your modem is usb and you are running XP check that you do not have power saving switched on for the USB port..

Device Manager > USB Root Hub > Properties > Power Management

Untick the line that says:
Allow the computer to turn of this device....
Old 10 February 2004, 08:37 PM
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MadGrip
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Cheers mogsi, but did that already (remember that from my DC hub running days).

It also says in the settings that 10% bandwidth is reserved for system use.. any way of getting that back ??

Phil

T-minus 30 mins

Last edited by MadGrip; 10 February 2004 at 08:38 PM.
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