cvc gone?!
#3
I know, I had a part ordered to be delivered monday. They said the lorry broke down so to come back tuesday. Went back and they said i wouldn't be getting my part. *******. Worst customer services ever.
Where's our nearest dealer now for parts.
You guys couldn't help me could you. I need a bit of metal for the handbrake shoes fixtures its rectangular with pointing ends i snapped mine. Any ideas for somewhere to collect one tomorrow?? I live in Cowbridge...
Ta
Where's our nearest dealer now for parts.
You guys couldn't help me could you. I need a bit of metal for the handbrake shoes fixtures its rectangular with pointing ends i snapped mine. Any ideas for somewhere to collect one tomorrow?? I live in Cowbridge...
Ta
#5
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I know, I had a part ordered to be delivered monday. They said the lorry broke down so to come back tuesday. Went back and they said i wouldn't be getting my part. *******. Worst customer services ever.
Where's our nearest dealer now for parts.
You guys couldn't help me could you. I need a bit of metal for the handbrake shoes fixtures its rectangular with pointing ends i snapped mine. Any ideas for somewhere to collect one tomorrow?? I live in Cowbridge...
Ta
Where's our nearest dealer now for parts.
You guys couldn't help me could you. I need a bit of metal for the handbrake shoes fixtures its rectangular with pointing ends i snapped mine. Any ideas for somewhere to collect one tomorrow?? I live in Cowbridge...
Ta
tel 01873811555
#7
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Another thumbs up for Keith Price, as said its a bit of a trek, but a great team all round. I've been a customer of theirs for 13 years or so after CVC basically dissed me when I wanted a test drive in a brand new 98 Impreza Turbo. They couldn't be bothered to even let me see a car. Went straight to KP, John threw me the keys to the demonstrator, 30 minutes later the car was ordered
5 new cars later, 3 services per year and a shed load of cash was CVC's loss and KP's gain from me - perhaps thats why they folded (if they have).
Can't speak highly enough of the team at Keith Price.
Gareth
5 new cars later, 3 services per year and a shed load of cash was CVC's loss and KP's gain from me - perhaps thats why they folded (if they have).
Can't speak highly enough of the team at Keith Price.
Gareth
Last edited by GarethE; 15 April 2011 at 09:32 PM.
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I feel sorry for the staff at CVC if they have closed, but it was probably all down to poor customer service and a terrible attitude.
I think it stemmed from the top down, I only ever dealt with them once and let's just say they earned their reputation.
Good luck to the good staff they had like Blockhead who posts on here.
I can't fault Keith Price especially Justin in the parts dept, he went out if his way to help me the other day when I needed some o rings for my engine build; in fact he got them out of a mechanics toolbox for me.
I think it stemmed from the top down, I only ever dealt with them once and let's just say they earned their reputation.
Good luck to the good staff they had like Blockhead who posts on here.
I can't fault Keith Price especially Justin in the parts dept, he went out if his way to help me the other day when I needed some o rings for my engine build; in fact he got them out of a mechanics toolbox for me.
Last edited by Cannon Fodder; 15 April 2011 at 09:56 PM.
#9
Absolutely agree. They had over 20 staff, and I was told it was due to a 'partnership dispute'. You can't label all the staff their a joke... that would be unfair.
Amazing how one company can get it sooo wrong tho. I've not heard a single good story about the place. They curbed my mates alloys about a year ago. We fitted them new the day before, looked stunning. They denied it, saying they didn't even drive it out from the garage. We were parked outside waiting for it to be done and saw a mechanic drive off for 10 minutes in it. Its just more annoying that they thought us customers were idiots or something. Esp. as Subaru owners are so enthusiastic about their cars...
Cheers for KP advice. I'll be on the phone at 8:30. Fingers crossed.
Amazing how one company can get it sooo wrong tho. I've not heard a single good story about the place. They curbed my mates alloys about a year ago. We fitted them new the day before, looked stunning. They denied it, saying they didn't even drive it out from the garage. We were parked outside waiting for it to be done and saw a mechanic drive off for 10 minutes in it. Its just more annoying that they thought us customers were idiots or something. Esp. as Subaru owners are so enthusiastic about their cars...
Cheers for KP advice. I'll be on the phone at 8:30. Fingers crossed.
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I know some members here had good dealings with CVC, but there seemed to be more negative than positive remarks. Sorry to hear of any company suffering at the moment.
My STi is up at KP's having headgaskets replaced at the moment, and I know its in safe hands with Chris and Peter. Chris spent a good 20 mins talking me through the issues with the engine while it was on the bench, showing me where and why pipes needed replacing and ensuring that I was happy with the work that was to be done.
Gareth
My STi is up at KP's having headgaskets replaced at the moment, and I know its in safe hands with Chris and Peter. Chris spent a good 20 mins talking me through the issues with the engine while it was on the bench, showing me where and why pipes needed replacing and ensuring that I was happy with the work that was to be done.
Gareth
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Keith Price's smashed te drivers door of my P1 and then tried to say it was like that when it turned up, turned out to be a mechanic had reversed into it and then tried to forge the paperwork to hide it.... Had murders with them and will never use them again
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do you know someting
i wouldnt even give them the steam on my ****
what a waste of giving someone who has a qualty product
prime location
And they not ever got a set of seat covers OMFGG
WTF were they like
At the time i was led to believe that i was one of pos three peeps who had a Hawkeye spec c ra in the country
So when the gent who was wedged so far up his own *** behind the counter,busy looking at argos website said is that a legacy or a justy!!!!!!!
i just could not contain myself and started laughing
As i was walking out,i muttered sometyhing like how the f``` are u lot still trading
and low and behold
not been on for an age and needed a rant
what goes around comes around i suppose
doh
i wouldnt even give them the steam on my ****
what a waste of giving someone who has a qualty product
prime location
And they not ever got a set of seat covers OMFGG
WTF were they like
At the time i was led to believe that i was one of pos three peeps who had a Hawkeye spec c ra in the country
So when the gent who was wedged so far up his own *** behind the counter,busy looking at argos website said is that a legacy or a justy!!!!!!!
i just could not contain myself and started laughing
As i was walking out,i muttered sometyhing like how the f``` are u lot still trading
and low and behold
not been on for an age and needed a rant
what goes around comes around i suppose
doh
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I always found them ok, in fact excellent. Bought 3 new Imprezas from them and they always gave me a better deal than I could get elsewhere. Never had any bad service from them at all yet had a very bad experience with KP who I would never go to again.
Sorry to see them go.
Chip
Sorry to see them go.
Chip
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I took my first Impreza to CVC one saturday when I couldn't reach Andy or Rhys at Ace Motorsports because it had a groaning noise coming from the front suspension. They checked it over immediately while I waited and said the cups needed a bit of grease.
I went back there when the latest STI saloon came out to have a look and they seemed friendly enough. But it was only when I went to Keith Price that I was offered a test drive. (By John Price). Maybe that's because he sold me my first Impreza. He had also sold 3 to my former boss.
I always use Andy and Rhys tho. Keith Price recognise their work and it doesn't affect warranties either. Well it didn't when I had one.
I went back there when the latest STI saloon came out to have a look and they seemed friendly enough. But it was only when I went to Keith Price that I was offered a test drive. (By John Price). Maybe that's because he sold me my first Impreza. He had also sold 3 to my former boss.
I always use Andy and Rhys tho. Keith Price recognise their work and it doesn't affect warranties either. Well it didn't when I had one.
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I've used KP many times for parts and always found them to give a great service. If you are looking for smaller parts they will post them to you as they've often done for me. It's worth paying a couple of quid P&P to save a load of time & petrol )
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The MOT garage (operated/owned by CVC) on Cowbridge Road rang me toady, Paul the same service guy said that the Hadfield Road showroom had closed down.
He apologised for not sending out my MOT reminder and asked if I wanted to book it in!
He apologised for not sending out my MOT reminder and asked if I wanted to book it in!
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Had a letter off them.
services , MOT's, Parts, etc...are back at cowbridge road.
Garage shut due to executive dispute ( between Jason and Jamie ) resulting in cease of trading
I personally cannot say a bad word against the company as they have always been a pleasure to deal with, but all are entitled to their opinion!!
services , MOT's, Parts, etc...are back at cowbridge road.
Garage shut due to executive dispute ( between Jason and Jamie ) resulting in cease of trading
I personally cannot say a bad word against the company as they have always been a pleasure to deal with, but all are entitled to their opinion!!
#21
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Had a letter off them.
services , MOT's, Parts, etc...are back at cowbridge road.
Garage shut due to executive dispute ( between Jason and Jamie ) resulting in cease of trading
I personally cannot say a bad word against the company as they have always been a pleasure to deal with, but all are entitled to their opinion!!
services , MOT's, Parts, etc...are back at cowbridge road.
Garage shut due to executive dispute ( between Jason and Jamie ) resulting in cease of trading
I personally cannot say a bad word against the company as they have always been a pleasure to deal with, but all are entitled to their opinion!!
#22
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Had a letter through as well. I think they are operating in (or next to) Just MOTs, ironic really as that was where the old CVC was before it became a Tesco's.
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