toneh

iTrader: (1)

Our eldest daughter purchased a pioneer head unit from halfrauds Christmas Eve
I've gone to fit it tonight and its clearly been used , it was purchased as new ( not a refurb )
( should have opened the box )
Now it's not keeping memory , I've double checked her wiring ign live / permanent live and was all good ( ill double check tomorrow )
Now I'm fuming because if I didn't fit it they would still say its been fitted
And if it does turn out to be faulty I can see them saying its the fitting or some bull
Any suggestions

bustaMOVEs

iTrader: (31)

Lol it might of been returned as faulty and they just boxed it back up.
But try un plugging the red and yellow wires and swapping them for memory as some cars live and ignition are wrong way round, if that dosent work then send it back.

toneh

iTrader: (1)

Yeah checked that mate , I'll double check tomorrow , but I'm pretty certain
They the right way round
Corsa b
Yellow = permanent live
Red = ignition live
Hope I'm wrong , hate arguing lol

bustaMOVEs

iTrader: (31)

Just swap them round on the unit into car wire, it will eliminate at least, I.e red going into yellow and yellow going into red after all they are both live.

bustaMOVEs

iTrader: (31)

Lol you sure yellow is permanent live? Isn't that ignition and red is perm live

pslewis

They will replace it, there should be no issue here - if we were talking about Currys then you would be in **** ..........

Simply state that you are REJECTING the item and demand a replacement - or your money back (you do not want a repair, it's too new, to you anyway).

If they argue, get them to send you an e-mail outlining the reason for non refunding (or get them to write and sign the reasons in store).

You then get them to acknowledge that you have given them ample opportunity to replace, they have refused. You clearly state that legal action will be taken and the costs involved will form part of your claim.

I have been where you are on more than a few times ..... if you are assertive you will ALWAYS win.

Then, sue through the County Courts .... it's simple, friendly, and the Clerks/Judges HATE these big Companies. Halfords will NOT go to Court .... not worth losing, as they will.

Whatever way you look at it - you WILL get your way ...... be firm and assert your rights.

Keep us posted!

toneh

iTrader: (1)

I've had my tester on it
I'm pretty sure corsa is opposite to what you think anyway

bustaMOVEs

iTrader: (31)

Ah cool, just return it then, only 2-3 days old providing you haven't thrown receipt away.

toneh

iTrader: (1)

Going out to check now lol

bustaMOVEs

iTrader: (31)

Lol that sure aren't you.

toneh

iTrader: (1)

I'm deffo sure now , it's going back and I'm gonna make them take it out and swap it or I'm gonna tell em they getting charged for it as well

lgtuk

I have had this with a few items from these *******s and they don't even seem that conserned but as a last resort we always go back lol

Infected by sti

iTrader: (6)

Some of the pioneer units Tony require a seperate live 12v feed to be used, not the one from the car loom, have had a couple like that before, just to double check it is the radio perhaps put both yellow and red together and see If it holds memory when turned off ( would have to do it manually on power button ), if it does the problem most probably lies with the car loom its self or the external live feed if it has one for the specific model she bought, just a thought as I know how cocky some of the hellfraud guys can be when they find a prob and they use the most basic ways hence why I say maybe try the wires together first

But if it was not new anyway then it would be going back regardless bought new, want new!

RobsyUK

iTrader: (2)

If you get hassle tell them to fit it n see what happens.

David_Dickson

All Vauxhalls from That Era (you said Corsa B?) need the yellow and red wires on the stereos loom swapping around. All car wiring plugs SHOULD be ISO standard but for some reason Vaux / Opel swapped the two live feeds around on their car looms. This is the reason most stereo looms have bullet connectors in them allowing you to connect red to yellow and yellow to red so it will work in a vaux.

bustaMOVEs

iTrader: (31)

Try that tony, put yellow and red together and see if it holds memory, if it does then it's the cars wires at fault somewhere.

He's tried that mate, with no joy

toneh

iTrader: (1)

Update , went down explained and said can you have a look at this , so a guy came out and looked fiddled about and said the mc button not selecting proper either , I never really got that far ( so that turned out to my advantage anyway)
Then I said that's been used or fitted before anyway , he replied when did you buy it , I said Christmas Eve he said i,ll go and ask , came back , surprise surprise the person who sorted it wasn't there , but he said we'll exchange it anyway
Couldn't be ar**d to get into an argument so got the new unit , fitted it and its now all good
So in future if ( I doubt it ) I buy or anyone buys owt from halfrauds , open the box and check it well

bustaMOVEs

iTrader: (31)

Lol so it must of been a faulty return that they just put back in box to sell on, cheeky gits.
Glad you've sorted it now tony or it would of been your car stereo fitting expertise on the line