Samsung UK: useless!
21 March 2011, 04:28 PM
#1
Samsung UK: useless!
Just rang them, FINALLY got through to customer support, and asked if an LCD TV bought in the UK will work in France.
Their answer: no.
I asked why not, "because it doesn't".
And yet my lad has one that he took to Holland when he worked there, it worked fine.
Typical company: "cover your **** mode".
And what has happened to "Pan-European?"
Their answer: no.
I asked why not, "because it doesn't".
And yet my lad has one that he took to Holland when he worked there, it worked fine.
Typical company: "cover your **** mode".
And what has happened to "Pan-European?"
Perhaps they haven't discovered plug adaptors ? 
got to keep his average of 3 moans a week up
21 March 2011, 05:06 PM
#7
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Jeff - UK = PAL system and France = SECAM system. For broadcast analogue television youll struggle unless you have a dual standard set. For digital terrstrial telly, from a set-top box, itll work perfectly well.
The voltage is similar, as you already know.
They could have answered 'yes itll work but you cant watch telly on it...'
The voltage is similar, as you already know.
They could have answered 'yes itll work but you cant watch telly on it...'
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21 March 2011, 05:28 PM
#8
It'll only be for digital, as by the time I get back again, they will have switched off the analogue, so I need a freeview box or a TV with freeview........which this one had.
Anyway, bollox to them, they have lost a sale, I'll buy a Brandt or a Thompson from Darty for less, delivered free..
Anyway, bollox to them, they have lost a sale, I'll buy a Brandt or a Thompson from Darty for less, delivered free..
21 March 2011, 05:41 PM
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21 March 2011, 06:28 PM
#11
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Samsung UK: Excellent!
Fixed my old LCD TV even though it was 5 months out of warranty. It was the first time I had tried the HDMI port and found them dead.
An engineer was onsite 3 days later and swapped the main board over, sorted!
Fixed my old LCD TV even though it was 5 months out of warranty. It was the first time I had tried the HDMI port and found them dead.
An engineer was onsite 3 days later and swapped the main board over, sorted!
21 March 2011, 07:05 PM
#12
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Thank god you didn't tell them you where thinking of taking it to France or this could have been a whole other story
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