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SKY HD ~ Confusion Over Box I've Just Had Installed

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Old 24 November 2009, 11:39 AM
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Terzo 333
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Question SKY HD ~ Confusion Over Box I've Just Had Installed

Just upgraded to Sky+ HD, I'm positive I saw a demo on Sky's website showing that when you upgraded you would get a far superior Sky TV guide and Planner, allowing you to categorise programmes etc

The TV Guide / Planner etc are exactly the same as my old box, apart from having HD Channels category obviously...

Any thoughts ?

Thanks :-)
Old 24 November 2009, 11:52 AM
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NotoriousREV
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They're rolling out the new one, but painfully slowly. We've had the new one since april, some of my mates have only had it a couple of weeks.
Old 24 November 2009, 11:56 AM
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Neanderthal
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You've probably got a Samsung box (which is a very good thing!) and they're the last of the boxes to get updated.
My 3rd SkyHD box is a Samsung, the other two were Thomson ones, and when it arrived I had the lovely, fast, easy to use 'old' epg. Within a week though it had been updated.
Old 24 November 2009, 12:06 PM
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Samsung boxes are on the very final stages of being rolled out the new EPG with the Amstrad ones now just starting to get it. It will be one of those. check on the top near the back for the make.
Old 24 November 2009, 12:27 PM
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Terzo 333
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Thanks for that

I'd seen a lot on EPG but didn't actually know what EPG stood for until now !

Do I need to be connected constantly to a phone line in order to recieve the update ?
Old 24 November 2009, 12:44 PM
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You're not missing much. The only good thing about the new menu is that you can view the channel you are on, in the top right hand corner........something that virgin have had for ages! It isn't noticably slower either.
Old 24 November 2009, 12:45 PM
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Originally Posted by Terzo 333
Thanks for that

I'd seen a lot on EPG but didn't actually know what EPG stood for until now !

Do I need to be connected constantly to a phone line in order to recieve the update ?
Yes, otherwise how would you know when sky sends the new menu??
Old 24 November 2009, 12:51 PM
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You don't need to have your phone line connected no. It's sent via the dish. Just make sure your box is on standby and not powered off when using it so it can update.
Old 24 November 2009, 12:52 PM
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Myles
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Originally Posted by chrispurvis100
Yes, otherwise how would you know when sky sends the new menu??
You dont need to be connected by the phone line, I got mine 3 weeks ago, and my phone line is nowhere near the sky!
Old 24 November 2009, 03:17 PM
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Kinni
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Got mine updated around May time, wish I had the old planner
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