my Denon's HomeCinema DVD player has packed up...
05 September 2009, 06:55 PM
#1
Scooby Senior
Thread Starter
my Denon's HomeCinema DVD player has packed up...
Denon DHT500SD
as title, Currys warranty picked it up on Thursday and took it for repair, today had a phone message to say I'll be getting vouches for it!!
Does that mean they can't repair it??
If so, would they give vouches to the value the Denon cost when new?? (about £500)
if they give vouches or Currys to buy another.. They don't sell Denon anymore
What do I do, or what should I be looking at repacing it for??
In the paper work, it says they give the value of voucher for the equivelent SPEC product, but all the home cinemas at Curys don't seem to hav the high spec the Denon has. like digital optical out, multi speaker sound settings, ie: 5 speaker setting for radio giving a full sound.
what do I do????
as title, Currys warranty picked it up on Thursday and took it for repair, today had a phone message to say I'll be getting vouches for it!!
Does that mean they can't repair it??
If so, would they give vouches to the value the Denon cost when new?? (about £500)
if they give vouches or Currys to buy another.. They don't sell Denon anymore
What do I do, or what should I be looking at repacing it for??
In the paper work, it says they give the value of voucher for the equivelent SPEC product, but all the home cinemas at Curys don't seem to hav the high spec the Denon has. like digital optical out, multi speaker sound settings, ie: 5 speaker setting for radio giving a full sound.
what do I do????
05 September 2009, 08:38 PM
#4
Scooby Regular
See if they will let you buy something with the £500 vouchers online. Buy something online for £600 and use your bank/credit card. Then send it back under distance selling rules and they should refund your card £600. Go buy another Denon elsewhere.
05 September 2009, 10:39 PM
#5
Scooby Senior
Thread Starter
this is it, 
lookig on the net I've found you can buy the DVD mechanism for £321
Dht500Sd Mechanism Dvd Complet
is that why they've said it can't be fixed, because the cost to fix it would be too high?
lookig on the net I've found you can buy the DVD mechanism for £321
Dht500Sd Mechanism Dvd Complet
is that why they've said it can't be fixed, because the cost to fix it would be too high?
06 September 2009, 12:07 AM
#6
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this is it,
lookig on the net I've found you can buy the DVD mechanism for £321
Dht500Sd Mechanism Dvd Complet
is that why they've said it can't be fixed, because the cost to fix it would be too high?
lookig on the net I've found you can buy the DVD mechanism for £321
Dht500Sd Mechanism Dvd Complet
is that why they've said it can't be fixed, because the cost to fix it would be too high?
Thats the one I've got
06 September 2009, 07:29 AM
#7
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how long have you had it?
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06 September 2009, 03:28 PM
#9
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If that works ill be suprised, i think you will get vouchers back and 100 on the card, if not their finance department needs a good kicking imo!
07 September 2009, 06:50 AM
#10
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Thread Starter
I'll be ringing them today so will let you know tonight what their answer is.
07 September 2009, 05:41 PM
#11
Scooby Senior
Thread Starter
picked it up, can't be fixed. I'm being sent £499 in currys vouchers!
now, can't get another denon at curys as they don't sell them anymore, anything else they have isn't the sme hi spec as the denon.
so me thinking of still using the denon as an amp, cd player and surround sound for the tv, then buying a DVD player to link up to the denon, then the denon will do the sound for that.
can it be done?
what dvd should I look at under £500?
now, can't get another denon at curys as they don't sell them anymore, anything else they have isn't the sme hi spec as the denon.
so me thinking of still using the denon as an amp, cd player and surround sound for the tv, then buying a DVD player to link up to the denon, then the denon will do the sound for that.
can it be done?
what dvd should I look at under £500?
07 September 2009, 05:45 PM
#12
picked it up, can't be fixed. I'm being sent £499 in currys vouchers!
now, can't get another denon at curys as they don't sell them anymore, anything else they have isn't the sme hi spec as the denon.
so me thinking of still using the denon as an amp, cd player and surround sound for the tv, then buying a DVD player to link up to the denon, then the denon will do the sound for that.
can it be done?
what dvd should I look at under £500?
now, can't get another denon at curys as they don't sell them anymore, anything else they have isn't the sme hi spec as the denon.
so me thinking of still using the denon as an amp, cd player and surround sound for the tv, then buying a DVD player to link up to the denon, then the denon will do the sound for that.
can it be done?
what dvd should I look at under £500?
Have you checked John Lewis?
07 September 2009, 05:51 PM
#13
Scooby Senior
Thread Starter
07 September 2009, 06:05 PM
#15
Scooby Senior
Thread Starter
i might look at this, as a dvd player
Currys - Shop for DVD Players - Samsung DVDH1080R DVD Player
connect it t the denon, then save vouches till blu ray gets cheaper etc etc... also I don't have full 1080 HD tv anyway
yet.
Currys - Shop for DVD Players - Samsung DVDH1080R DVD Player
connect it t the denon, then save vouches till blu ray gets cheaper etc etc... also I don't have full 1080 HD tv anyway
yet.
07 September 2009, 06:07 PM
#16
i might look at this, as a dvd player
Currys - Shop for DVD Players - Samsung DVDH1080R DVD Player
connect it t the denon, then save vouches till blu ray gets cheaper etc etc... also I don't have full 1080 HD tv anyway yet.
Currys - Shop for DVD Players - Samsung DVDH1080R DVD Player
connect it t the denon, then save vouches till blu ray gets cheaper etc etc... also I don't have full 1080 HD tv anyway
yet.
12 September 2009, 07:18 AM
#17
Scooby Senior
Thread Starter
update for you,
went to currys yesterday evening with my warrenty claim code........ full money back for the denon
BUT the voucher they printed up off their computer system had to be used there and then after they printed the blinkin thing off!!!
so no time to think about what we wanted to spend the money on
we couldn't even take the vucher away and come back today... so 2hrs later after entering the shop we had spent a bit more money and ended up with a NEW 37" Samsung LCD tv and a BluRay player (that they had £100 off if you bought with the tv)
the tv is better than the samsung LCD I paid for 4.5years ago!!
it's also full hd 1080p. so should see an improvement even though its not as expensive as what I bought years ago.
didn't go in wanting a new tv as the one we have has nothing wrong with it, but this way we now have a upto date HD telly
went to currys yesterday evening with my warrenty claim code........ full money back for the denon
BUT the voucher they printed up off their computer system had to be used there and then after they printed the blinkin thing off!!!
so no time to think about what we wanted to spend the money on
we couldn't even take the vucher away and come back today... so 2hrs later after entering the shop we had spent a bit more money and ended up with a NEW 37" Samsung LCD tv and a BluRay player (that they had £100 off if you bought with the tv)
the tv is better than the samsung LCD I paid for 4.5years ago!!
it's also full hd 1080p. so should see an improvement even though its not as expensive as what I bought years ago.
didn't go in wanting a new tv as the one we have has nothing wrong with it, but this way we now have a upto date HD telly
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