salsa-king

as title, i seem to have a part 'arrow' on my address bar, when I click it it brings up a window telling me about Home | Trusteer


is this a Windows update that will have auto updated mt laptop, as I've not loaded it myself.

Has anyone else got it?
Do I need it, if so why?

it seems to my my laptop go slow as well.


Should I have it????




help!!!!!!

Ant

sounds like spy ware tbh ,get a free scanner and see what it brings up

bioforger

iTrader: (1)

It's a browser security tool usually sent with banking software, so you must of installed something. Seeing as you didn't read the website or know where it came from, I suggest you keep it installed

salsa-king

my wifes just told me she put it on, as she got it from HSBC contacting her.. via email to say she needed to put it on if she wanted to carry onusing on line banking!


https://www.hsbc.co.uk/1/2/online-se...r_SA_240.gif_C



if i already use McAfee, do I need Trusteer as well???

cheers guys lol

StickyMicky

Banks telling you to install programs otherwise you cant use online banking?

Sounds fishy

john_s

iTrader: (1)

HSBC wanted me to install something last time I logged into internet banking. I declined and it still let me log in. I did wonder though how long it would be before they decide you can't log in without it.

salsa-king

well the laptop seems very slow since its been installed

salsa-king

stopped it running now and I now seem alot faster again

Dedrater

Good on you, it's a load of garbage.

Trusteer Support

Hello Salsa-king,

You are most welcome to contact Trusteer Technical Support so we can try to understand why Rapport caused your laptop to be slow, and fix the problem.

We welcome everyone to contact us with any questions or issues regarding Rapport:
support@trusteer.com

Sincerely,
Trusteer Technical Support Team

ChrisB

Ah, I've been prompted a few times to install Rapport when visiting HSBC Internet Banking.

salsa-king

Thanks, but now I've turned it off I'm working fine again.



Don't know why i should use it, I run McAfee anyway and AntiSpyware too

bioforger

iTrader: (1)

Exactly, jobs for the boys isn't it, total overkill when most people use their own antivirus/antimalware tools which are much more efficient and better at doing the job versus some crappy code that hogs your whole rig.

eggy790

iTrader: (20)

i use it with hsbc perfectlym fine, never had a problems, also works on ebay well

salsa-king

How do you use it?

I've got BThome hub that has McAfee updated all the time, so always the ltest verion.

eggy790

iTrader: (20)

its supported alongside your current anti virus and firewall, just ensures extra encryption when sending senstitive data like online banking.

it comes on automatically when you go on compatible websites, such as ebay or hsbc, other than that, im pretty sure its inactive on mine unless you manually click the arrow in the address bar.

when you next go on hsbc banking, click on the green arrow and it'll give you all the encrypted information and stats