Jen_M

I have just installed a Linskys gateway to connect two computers to the internet. Got them ging after a while, but now I cannot sign into MS Messenger - any suggestions.

Jen

Nick

Check if there's a firewall in the router that's blocking Messenger.

Cornelius

iTrader: (2)

Have you got messenger set up on both computers? cos it don't like you trying to log in twice at the same time, it'll just log itself out on both computers.

Mr.Cookie

Log on to your router and on the password tab it says UPnP services enable it and apply

Should do it

Jen_M

New to all this, don't know how to log on to router

judgejules

Open the manual to the section about logging onto the router?

Jules

Mr.Cookie

open up your web browser, in the address bar type 192.168.1.1 (that should be it's standard address) a box will appear for password type it in (if it's default it will be admin, username box should be blank)

Si

Jen_M

Mr. Cookie thanks, it was enabled. Messenger running fine on the other PC (windows 2000). I ran the network wizard on this PC (windows XP) and it is since I did that I can't get on to messenger. Both PC's going through the internet - I was trying to find both PC's so that the 2000 can print on the printer connected to the XP PC.

Hope this makes sense.

Jen

Mr.Cookie

Can they both connect to the web?
Can you see printer?
Have you set i.p#s or allowing windows to obtain?

Jen_M

Both connected to the web
Cannot see printer from networked PC 2000
Don't understand third line

Mr.Cookie

When you ran network connection wizzard did you choose residential gateway?

If you go to network connections are right mouse properties (xp and 2k machine) click the tcp/ip bit choose properties, is it set to obtai.

Si

Jen_M

Yes chose gateway

can't find obtai on properties box of tcp/ip nothing in there except optain IP address automatically

Mr.Cookie

lol typo sorry meant obtain (wireless keyboard really needs batteries changing)

Mr.Cookie

also what version of messenger is it 4. something (this is the one that comes with xp, although has had a few updates) or 6.1 (this one doesn't come on xp you need to download).
Are you runnig any firewall

Jen_M

I think I am in over my head here and will have to try and get someone to come and help me.

Thanks anyway Mr. Cookie

Jen

Jen_M

I can get messenger that came with XP to run it is MS Messenger 6.1 that will not run on the XP pc, running fine on the 2000 pc. I have even deleted it and reinstalled it, but still no good.

Jen

Mr.Cookie

in messenger 6.1 click tools then options, in the connections tab is saying owt

Jen_M

Norton Internet Security had it blocked. In security section for the firewall it was blocked. I changed the setting, but then when I rebooted the PC it was back to where it was again. So need to try and figure out how to save the changes.

Mr.Cookie

sorry not used nortons firewall for ages and don't know my way round it nowadays