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Why wont XP recognise my usb scanner

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Old 03 March 2004, 10:32 AM
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Scooby96
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Default Why wont XP recognise my usb scanner

Visioneer 4400

Downloaded the driver vis4400.exe but when I go through adding hardware I click on 'have disk' then select d:\vis4400.exe

The file extension defaul is *.inf - if I amend this to .exe it does find it but wont allow me to select it (ie click on 'open')

What can I do to rectify this?
Old 03 March 2004, 10:40 AM
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ChrisB
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Sounds the like driver is compressed. Double click the file via Explorer and see what happens. It might prompt for a location to unpack to (which will then give you a .inf file) or it might just install the drivers for you.

Chris.
Old 03 March 2004, 10:40 AM
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ozzy
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Hardware info has to be in .inf (AND the correct format). The Inf is a simple text file, so you binary (.exe) won't work.

Have you tried running the .exe program. It'll either run it's own install routine or will extract the drivers to a folder. You would then point the hardware install to look in that folder.

Stefan
Old 03 March 2004, 10:42 AM
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Scooby96
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the .exe file does 'install' the driver but I have no idea where???
Old 03 March 2004, 10:44 AM
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ChrisB
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Don't say "have disk" then - let Windows show you a list of devices and you may find it's already in that list for you to choose.
Old 03 March 2004, 10:59 AM
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Scooby96
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Nope all it somes up with is a list of digi cameras!
Old 03 March 2004, 11:02 AM
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ChrisB
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Visoneer's instructions anyuse?
Old 03 March 2004, 11:02 AM
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Scooby96
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gone to control panel and changed to classic look - now adding hardware
Old 03 March 2004, 11:11 AM
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Scooby96
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Visioneer not on the list!
Old 03 March 2004, 12:01 PM
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Daz34
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Try installing the drivers first & then connecting the scanner.

Darren
Old 03 March 2004, 10:25 PM
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dfullerton
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Default try driver from another scanner

Worked for me
Old 03 March 2004, 10:40 PM
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mj
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use winzip or winrar to extract the .exe to a new folder in "my documents"

then point the wizzard to that location.
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