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Old 20 January 2003, 06:56 PM
  #1  
IanWatson
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Angry

Hello all,

Is anyone aware of the circumstances that would cause the following problems with a previously-functioning installation of Office XP?

All documents in Word are now "locked for editing" when opened, and the Start/ New Office Document / Blank option doesn't actually do anything at all now. Most of the icons are greyed and nothing on the Edit dropdown is accessable.

Any ideas? Vaguely triggered a thought of templates, so I renamed a file called 'normal' to 'normal1' - no positive effect - and that's the limit of my knowledge!

cheers in advance
ian


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[Edited by IanWatson - 20/01/2003 18:59:48]
Old 20 January 2003, 07:14 PM
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IWatkins
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Not sure, but I think if you use up all your goes before activating the software, you are then limited to opening and reading documents only, i.e. becomes a viewer rather than being able to edit, save, print etc.

Cheers

Ian
Old 20 January 2003, 07:24 PM
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mj
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did you rename the file normal.doc or normal.dot?
Old 20 January 2003, 08:16 PM
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IanWatson
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I renamed it normal1 with the original extension.
Showed as an additional option on the open doc menu.

I think it may be that it's not 'activated' - wasn't sure at the time of installation whether it had.
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