Notices
ScoobyNet General General Subaru Discussion

7500 miles done, engine gone, Subaru saying warranty is invalid

Thread Tools
 
Search this Thread
 
Old Apr 23, 2010 | 09:55 PM
  #121  
pslewis's Avatar
pslewis
Scooby Regular
 
Joined: Jun 2000
Posts: 32,398
Likes: 1
From: Old Codgers Home
Default

I'm pretty sure that the scare stories are valid, but are few in number (when taken in context).
Reply
Old Apr 24, 2010 | 12:11 PM
  #122  
hodgy0_2's Avatar
hodgy0_2
Scooby Regular
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2008
Posts: 15,634
Likes: 22
From: K
Default

to put it in context

I have a Toyota Landcruiser -- it has 170,000 miles on it, uses no oil and drives as new

I also have a Audi with 100,000 miles in it, again drives as new -- I would never expect the engine to go south in either cars -- maybe some silly electrical fault but not bearing failure

I have a Caterham7 with an old Ford DOHC engine in it 60 odd thousand miles

I sold a Golf with 127,000 miles to get Subaru Imprezza Turbo 2000 Wagon two years ago

and although it gave me 12 months faultless enjoyable motoring (bought with 96,000 sold with 125,000 miles)

it had had an engine rebuild at 69,000 miles !!!!

Subaru -- seem to have a problem with engine failure

modern engines should not be failing like this full stop

Last edited by hodgy0_2; Apr 24, 2010 at 12:14 PM.
Reply
Old Apr 24, 2010 | 01:50 PM
  #123  
Dave_P's Avatar
Dave_P
Scooby Regular
 
Joined: Oct 2003
Posts: 278
Likes: 0
Default

I don't know what all the fuss is about really, it is well documented that the engine failures (both here and in the USA) were due mainly to the initial ECU map from the factory. The engine is OK it is the ECU map that needs sorting (dealers now re-flash the ECU with a new map at service time). Forged pistons would be even better, but never mind, something to add to the list for later on

I had ringland failure at 8K miles on the factory ECU map (the car was completely standard and well looked after). The matter was dealt with brilliantly under warranty by Subaru UK and a new short engine was fitted.

After running the replacement short engine in I put a full Milltek exhaust system and a Forge/Litchfield CAI on and had a bespoke re-map done.

24K miles since running 365bhp with no problems to date...

I think it's about talking to the right people and knowing the safe limits and restrictions of your car/engine. That's why I want a forged engine build so I can step up to the next level of 400bhp+ when I can afford it

And for the guy on on this thread who said all modified cars are unreliable and you should not modify your car, just buy the one you want instead and leave it standard...I think you might be on the wrong forum mate

Last edited by Dave_P; Apr 24, 2010 at 02:07 PM.
Reply
Old Apr 24, 2010 | 02:01 PM
  #124  
rb5 286's Avatar
rb5 286
Thread Starter
Scooby Regular
iTrader: (2)
 
Joined: Oct 2002
Posts: 8,813
Likes: 0
From: Essex
Default

UPDATE:


as a show of good will Subaru are authorising the work under warranty
Reply
Old Apr 24, 2010 | 02:04 PM
  #125  
Jamo's Avatar
Jamo
Cooking on Calor
iTrader: (23)
 
Joined: Oct 2001
Posts: 23,346
Likes: 7
From: in a house full of girls!
Default

that's good news mate
Reply
Old Apr 24, 2010 | 02:08 PM
  #126  
TonyBurns's Avatar
TonyBurns
Scooby Regular
iTrader: (3)
 
Joined: Aug 2000
Posts: 25,565
Likes: 2
From: 1600cc's of twin scroll fun :)
Default

Nice one

Tony
Reply
Old Apr 24, 2010 | 02:21 PM
  #127  
Myles's Avatar
Myles
Scooby Regular
iTrader: (40)
 
Joined: Sep 2007
Posts: 6,106
Likes: 1
From: Marlow, Bucks.
Default

That is really good news, congratulations!
Reply
Old Apr 24, 2010 | 02:26 PM
  #128  
ARRON BIRD's Avatar
ARRON BIRD
Scooby Regular
 
Joined: Oct 2000
Posts: 3,507
Likes: 0
From: Cambs
Default

Good result but its all still a little worrying
When is mine going to go pop again then done 12500 now so thats total so done circa 4000 on the new short motor so another 4000 miles should fail again???
Reply
Old Apr 24, 2010 | 02:34 PM
  #129  
T5NYW's Avatar
T5NYW
Scooby Regular
25 Year Member
Liked
Loved
Community Favorite
iTrader: (4)
 
Joined: Sep 1999
Posts: 11,479
Likes: 27
From: MY99UK-MY02STi-MY99Type R-MY06 T20-MY11 340R-MY05 TYPE25
Thumbs up

Originally Posted by rb5 286
UPDATE:


as a show of good will Subaru are authorising the work under warranty
i am just glad they saw some common sense

Tony
Reply
Old Apr 24, 2010 | 07:04 PM
  #130  
Moley's Avatar
Moley
Former Sponsor
iTrader: (9)
 
Joined: May 2004
Posts: 10,884
Likes: 30
Default

Good to see mate
Reply
Old Apr 24, 2010 | 07:06 PM
  #131  
Maz's Avatar
Maz
Scooby Senior
15 Year Member
iTrader: (34)
 
Joined: Apr 2006
Posts: 15,884
Likes: 1
From: Yorkshire.
Default

Good result. Glad it's finally sorted.
Reply
Old Apr 24, 2010 | 07:29 PM
  #132  
scoobyboy's Avatar
scoobyboy
Scooby Regular
 
Joined: Nov 2001
Posts: 3,409
Likes: 0
From: uk
Default

theres no warranty on goodwill so if it goes again your fubared
Reply
Old Apr 24, 2010 | 07:49 PM
  #133  
Kosy's Avatar
Kosy
Scooby Regular
iTrader: (2)
 
Joined: Jun 2001
Posts: 2,114
Likes: 2
From: Edinburgh
Thumbs up

Originally Posted by rb5 286
UPDATE:


as a show of good will Subaru are authorising the work under warranty
Great news - happy for you.
Reply
Old Apr 24, 2010 | 08:05 PM
  #134  
LegacySTi's Avatar
LegacySTi
Scooby Regular
iTrader: (13)
 
Joined: Sep 2005
Posts: 2,785
Likes: 0
From: Dublin, Eire
Default

Thts good news in end mate..
Reply
Old Apr 24, 2010 | 08:46 PM
  #135  
Mrfastbaz's Avatar
Mrfastbaz
Scooby Regular
 
Joined: Dec 2006
Posts: 566
Likes: 0
From: England somewhere
Default

good news keep us posted
Reply
Old Apr 24, 2010 | 09:26 PM
  #136  
pslewis's Avatar
pslewis
Scooby Regular
 
Joined: Jun 2000
Posts: 32,398
Likes: 1
From: Old Codgers Home
Default

Knew they would come good .....

Now, don't mess about with it anymore!
Reply
Old Apr 24, 2010 | 09:57 PM
  #137  
Scooby Dan's Avatar
Scooby Dan
Scooby Regular
 
Joined: Nov 2004
Posts: 825
Likes: 0
Default

Great news, glad you are getting it sorted.
Reply
Old Apr 24, 2010 | 09:58 PM
  #138  
The Trooper 1815's Avatar
The Trooper 1815
18 June 1815 - Waterloo
iTrader: (31)
 
Joined: Dec 2004
Posts: 19,156
Likes: 15
From: To the valley men!
Default

Reply
Old Apr 24, 2010 | 10:44 PM
  #139  
Cannon Fodder's Avatar
Cannon Fodder
Scooby Regular
iTrader: (100)
 
Joined: Oct 2008
Posts: 13,684
Likes: 0
From: Planet Earth
Default

Originally Posted by Blue Dragoon
It's so bad in the US that Subaru have issued a recall on the 2.5 engines in the WRX and STi.

http://forums.nasioc.com/forums/show....php?t=1695936

No doubt you'll blame the "fat yanks" for their problems by overlaoding their cars

Pete, are you trying to say that unlike Toyota, Subaru are hiding problems and not fronting up? The engine is pushed to the limit on spec and is not doing well.

I have not heard of JDM 2.0l hatchs have gone bang.

I can understand your brand loyalty but take the rose tinted spec's off and realise Subaru UK/IM are on their uppers and if they are not careful it's bye bye Subaru UK.
Originally Posted by pslewis
Well, well ... if there has been a re-call in USA there should be one here ... I was going to buy a new Subaru - this is concerning me now - but what else can I buy?
Originally Posted by pslewis
In that case, Subaru UK are taking the pi55 out of UK Owners ..... but, that's hardly in their interests is it?

They are losing sales as it is without getting a reputation for selling dangerous/unreliable vehicles .......

I do struggle to believe that Subaru cars are any worse than any other Marque ... indeed, they have a reputation for being far better!

Certainly, my Impreza has been a supreme example of how a car should be built ... but I haven't messed about with it, I haven't tried to make it into something it isn't, I bought the car I wanted. All it has is a backbox change.

Did the car under discussion here have a re-map?
I take it now Pete that you accept that there is a inherent design fault whether it be mapped related or a material defect with the Hatchback engine?

I think that it is despicable that despite there being a recall being issued in the USA that in the UK the owners are left to fight it out with the dealer, I seriously think that VOSA should get involved and bring IM / Subaru to task.

This is not to mention the problem with fuel leakage (a very serious safety issue which IM / Subaru have kept quiet about) on non JDM Bugeye models (again carried out as a recall in the USA) and the head gasket problem which is prone to failure on the 2.5 WRX / STi models as well.

How many customers have had to pay out thousands of £'s in order to repair design faults which should have been covered out under a goodwill / vehicle recall scheme?

I do not think that Subaru will be winning the JD Power survey for some time to come with their obvious lack of customer care.
Reply
Old Apr 24, 2010 | 10:49 PM
  #140  
Cannon Fodder's Avatar
Cannon Fodder
Scooby Regular
iTrader: (100)
 
Joined: Oct 2008
Posts: 13,684
Likes: 0
From: Planet Earth
Default

Originally Posted by pslewis
Knew they would come good .....

Now, don't mess about with it anymore!
Yes, probably after realising that they were on a hiding to nothing, if it went to court there is no way that the exhaust modification could have contributed to the engine failure.

Pete, if the OP had changed his wheels for aftermarket items (assuming that they were the same size, offset etc) and he suffered a wheel bearing failure would IM / Subaru blame the wheels for the wheel bearing failure?

Perhaps you could check with your good friend (as you have claimed before) the Chief Technical Officer for IM / Subaru UK.
Reply
Old Apr 24, 2010 | 10:49 PM
  #141  
StrikE's Avatar
StrikE
Scooby Regular
iTrader: (3)
 
Joined: Oct 2008
Posts: 482
Likes: 0
From: Hilltop
Default

Originally Posted by Cannon Fodder

This is not to mention the problem with fuel leakage (a very serious safety issue which IM / Subaru have kept quiet about)
WHAT bloody fuel leak, christ it just gets better.
Cannon Fodder could you fill me & a few others in on this leak issue please, i dont fancy the car blowing up in flames with the kids inside.
Reply
Old Apr 24, 2010 | 11:06 PM
  #142  
Cannon Fodder's Avatar
Cannon Fodder
Scooby Regular
iTrader: (100)
 
Joined: Oct 2008
Posts: 13,684
Likes: 0
From: Planet Earth
Default

Originally Posted by StrikE
WHAT bloody fuel leak, christ it just gets better.
Cannon Fodder could you fill me & a few others in on this leak issue please, i dont fancy the car blowing up in flames with the kids inside.
http://www.google.co.uk/webhp?rls=ig...86bed262c7af82

Just have a look at the google search that I have put up above.

The problem is more of a fuel smell in the cabin really evident on cold days, the problem is on non JDM Bugeye WRX's.

I believe that two hoses and pipes have to be renewed with the equivalent STi components, I think the hoses may be longer but the pipes need to be changed as well.

This repair was issued as a recall in the USA but IM / Subaru UK have done nothing about it yet despite it being a known problem.

I understand some owners on here have approached VOSA and they are now discussing the matter with Subaru. There must be fuel leaking, I have not heard of any vehicle fires as a result of the problem but it is very disturbing to say the least.

Below is a link to a threads started on Scoobynet.

https://www.scoobynet.com/scoobynet-...bo-recall.html

http://www.google.co.uk/webhp?rls=ig...86bed262c7af82

Last edited by Cannon Fodder; Apr 24, 2010 at 11:10 PM.
Reply
Old Apr 24, 2010 | 11:10 PM
  #143  
StrikE's Avatar
StrikE
Scooby Regular
iTrader: (3)
 
Joined: Oct 2008
Posts: 482
Likes: 0
From: Hilltop
Default

Thank you
Reply
Old Apr 25, 2010 | 12:36 AM
  #144  
Milamber's Avatar
Milamber
Scooby Senior
iTrader: (2)
 
Joined: Jan 2004
Posts: 18,358
Likes: 0
From: England
Default

Originally Posted by rb5 286
UPDATE:


as a show of good will Subaru are authorising the work under warranty

Reply
Old Apr 25, 2010 | 06:44 AM
  #145  
vindaloo's Avatar
vindaloo
Scooby Regular
 
Joined: Apr 2003
Posts: 3,213
Likes: 0
From: South Bucks
Default

Originally Posted by Cannon Fodder
Yes, probably after realising that they were on a hiding to nothing, if it went to court there is no way that the exhaust modification could have contributed to the engine failure.

Pete, if the OP had changed his wheels for aftermarket items (assuming that they were the same size, offset etc) and he suffered a wheel bearing failure would IM / Subaru blame the wheels for the wheel bearing failure?

Perhaps you could check with your good friend (as you have claimed before) the Chief Technical Officer for IM / Subaru UK.
Possibly the original problem was "dealer induced" by them mentioning to IM that a cat or cats had been removed when they hadn't (If I've joined the dots right...).

All sounds a bit like a communication problem to me. Hope the OP has no further issues with getting it fixed.

Cheers,

J.
Reply
Old Apr 25, 2010 | 10:31 AM
  #146  
Dave_P's Avatar
Dave_P
Scooby Regular
 
Joined: Oct 2003
Posts: 278
Likes: 0
Default

Glad you got it sorted mate

By the way the IM Group and Subaru Japan are well aware that the 2.5 engine has inherent design flaws that results in piston failure under certain circumstances. When my dealer spoke to the IM Group I listened in on the call...it went something like this...

D: hello mate XXX from XXX here how are you
IM: Good mate, how are you
D: ok, anyway got an 08 hatch STI here under warranty with engine failure
IM: ringland failure on number 3 was it
D: yeah, one of those again mate
IM: ok

I understand a few factory / press cars also had similar ringland failure, but these were only during/after having been thrashed on the track and therefore this was not considered to be an issue that was big enough to need to be addressed for the rest. How wrong they were...

The problem can be addressed by re-mapping the ECU, but the problem is a combination of the original ECU map agressively cutting fuel, the way the standard fuel rail distrubutes fuel unevenly to the 4 cylinders and the piston design on the 2.5 (not a great deal of strength in the piston skirt for the material used). To add to this some say number 3 runs hotter than the rest on Subaru's due to it being the closest to the turbo and therefore if your oil levels are low or you get surge issues this is usually the first piston to fail.

Some people may never have any problems (even if they go on the track), but you can see from the above how these factors could add up to cause det & piston failure if you had a bad batch of fuel (or stuck some 95 ron in) and thrashed it on your way home one night...

So if you want the ultimate fix fit forged engine internals, a new/custom fuel rail, get a bespoke re-map and only run it on VPower fuel. These changes would push the cost of the standard car too high for Subaru's average customers (check out the price of the Cosworth STI) so Subaru will not be doing this for you in a hurry...

Last edited by Dave_P; Apr 25, 2010 at 01:00 PM.
Reply
Old Apr 25, 2010 | 11:27 AM
  #147  
rb5 286's Avatar
rb5 286
Thread Starter
Scooby Regular
iTrader: (2)
 
Joined: Oct 2002
Posts: 8,813
Likes: 0
From: Essex
Default

following your advice Dave (thanks for the PM) I have sent an email to the managing Director and Chief Technician I have been dealing with at S(UK) although £800 of my own money to sort a problem that should be resolved by a recall is not something I'm happy about.
Reply
Old Apr 25, 2010 | 12:01 PM
  #148  
wrx-kurt's Avatar
wrx-kurt
Scooby Regular
iTrader: (1)
 
Joined: Mar 2010
Posts: 306
Likes: 0
From: london
Default

Originally Posted by rb5 286
UPDATE:


as a show of good will Subaru are authorising the work under warranty
So pleased for ya mate
Reply
Old Apr 25, 2010 | 01:08 PM
  #149  
Dave_P's Avatar
Dave_P
Scooby Regular
 
Joined: Oct 2003
Posts: 278
Likes: 0
Default

Originally Posted by rb5 286
following your advice Dave (thanks for the PM) I have sent an email to the managing Director and Chief Technician I have been dealing with at S(UK) although £800 of my own money to sort a problem that should be resolved by a recall is not something I'm happy about.
Remember mate, the standard pistons work fine, have nice tight tolerances and are lovely and quiet, they're just not very strong. You might want to fit forged ones in the brand new short engine because you want that added confidence in your new engine. Hopefully, without honing the block, the extra should cost you about £650 odd yourself, well worth it I think. But please also remember there is a downside, some forged pistons don't have very tight tolerances and can make your car sound like an old london taxi on start up/when the engines cold

Last edited by Dave_P; Apr 25, 2010 at 01:17 PM.
Reply
Old Apr 25, 2010 | 01:28 PM
  #150  
alcazar's Avatar
alcazar
Scooby Regular
20 Year Member
Liked
Loved
Community Favorite
iTrader: (2)
 
Joined: Jun 2002
Posts: 40,788
Likes: 30
From: Rl'yeh
Default

Originally Posted by rb5 286
UPDATE:


as a show of good will Subaru are authorising the work under warranty
Good news, well done for sticking at it, and for keeping us all informed.
Reply



All times are GMT +1. The time now is 06:03 PM.