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7500 miles done, engine gone, Subaru saying warranty is invalid

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Old 23 April 2010, 09:55 PM
  #121  
pslewis
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I'm pretty sure that the scare stories are valid, but are few in number (when taken in context).
Old 24 April 2010, 12:11 PM
  #122  
hodgy0_2
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to put it in context

I have a Toyota Landcruiser -- it has 170,000 miles on it, uses no oil and drives as new

I also have a Audi with 100,000 miles in it, again drives as new -- I would never expect the engine to go south in either cars -- maybe some silly electrical fault but not bearing failure

I have a Caterham7 with an old Ford DOHC engine in it 60 odd thousand miles

I sold a Golf with 127,000 miles to get Subaru Imprezza Turbo 2000 Wagon two years ago

and although it gave me 12 months faultless enjoyable motoring (bought with 96,000 sold with 125,000 miles)

it had had an engine rebuild at 69,000 miles !!!!

Subaru -- seem to have a problem with engine failure

modern engines should not be failing like this full stop

Last edited by hodgy0_2; 24 April 2010 at 12:14 PM.
Old 24 April 2010, 01:50 PM
  #123  
Dave_P
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I don't know what all the fuss is about really, it is well documented that the engine failures (both here and in the USA) were due mainly to the initial ECU map from the factory. The engine is OK it is the ECU map that needs sorting (dealers now re-flash the ECU with a new map at service time). Forged pistons would be even better, but never mind, something to add to the list for later on

I had ringland failure at 8K miles on the factory ECU map (the car was completely standard and well looked after). The matter was dealt with brilliantly under warranty by Subaru UK and a new short engine was fitted.

After running the replacement short engine in I put a full Milltek exhaust system and a Forge/Litchfield CAI on and had a bespoke re-map done.

24K miles since running 365bhp with no problems to date...

I think it's about talking to the right people and knowing the safe limits and restrictions of your car/engine. That's why I want a forged engine build so I can step up to the next level of 400bhp+ when I can afford it

And for the guy on on this thread who said all modified cars are unreliable and you should not modify your car, just buy the one you want instead and leave it standard...I think you might be on the wrong forum mate

Last edited by Dave_P; 24 April 2010 at 02:07 PM.
Old 24 April 2010, 02:01 PM
  #124  
rb5 286
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UPDATE:


as a show of good will Subaru are authorising the work under warranty
Old 24 April 2010, 02:04 PM
  #125  
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that's good news mate
Old 24 April 2010, 02:08 PM
  #126  
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Nice one

Tony
Old 24 April 2010, 02:21 PM
  #127  
Myles
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That is really good news, congratulations!
Old 24 April 2010, 02:26 PM
  #128  
ARRON BIRD
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Good result but its all still a little worrying
When is mine going to go pop again then done 12500 now so thats total so done circa 4000 on the new short motor so another 4000 miles should fail again???
Old 24 April 2010, 02:34 PM
  #129  
T5NYW
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Originally Posted by rb5 286
UPDATE:


as a show of good will Subaru are authorising the work under warranty
i am just glad they saw some common sense

Tony
Old 24 April 2010, 07:04 PM
  #130  
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Good to see mate
Old 24 April 2010, 07:06 PM
  #131  
Maz
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Good result. Glad it's finally sorted.
Old 24 April 2010, 07:29 PM
  #132  
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theres no warranty on goodwill so if it goes again your fubared
Old 24 April 2010, 07:49 PM
  #133  
Kosy
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Originally Posted by rb5 286
UPDATE:


as a show of good will Subaru are authorising the work under warranty
Great news - happy for you.
Old 24 April 2010, 08:05 PM
  #134  
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Thts good news in end mate..
Old 24 April 2010, 08:46 PM
  #135  
Mrfastbaz
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good news keep us posted
Old 24 April 2010, 09:26 PM
  #136  
pslewis
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Knew they would come good .....

Now, don't mess about with it anymore!
Old 24 April 2010, 09:57 PM
  #137  
Scooby Dan
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Great news, glad you are getting it sorted.
Old 24 April 2010, 09:58 PM
  #138  
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Old 24 April 2010, 10:44 PM
  #139  
Cannon Fodder
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Originally Posted by Blue Dragoon
It's so bad in the US that Subaru have issued a recall on the 2.5 engines in the WRX and STi.

http://forums.nasioc.com/forums/show....php?t=1695936

No doubt you'll blame the "fat yanks" for their problems by overlaoding their cars

Pete, are you trying to say that unlike Toyota, Subaru are hiding problems and not fronting up? The engine is pushed to the limit on spec and is not doing well.

I have not heard of JDM 2.0l hatchs have gone bang.

I can understand your brand loyalty but take the rose tinted spec's off and realise Subaru UK/IM are on their uppers and if they are not careful it's bye bye Subaru UK.
Originally Posted by pslewis
Well, well ... if there has been a re-call in USA there should be one here ... I was going to buy a new Subaru - this is concerning me now - but what else can I buy?
Originally Posted by pslewis
In that case, Subaru UK are taking the pi55 out of UK Owners ..... but, that's hardly in their interests is it?

They are losing sales as it is without getting a reputation for selling dangerous/unreliable vehicles .......

I do struggle to believe that Subaru cars are any worse than any other Marque ... indeed, they have a reputation for being far better!

Certainly, my Impreza has been a supreme example of how a car should be built ... but I haven't messed about with it, I haven't tried to make it into something it isn't, I bought the car I wanted. All it has is a backbox change.

Did the car under discussion here have a re-map?
I take it now Pete that you accept that there is a inherent design fault whether it be mapped related or a material defect with the Hatchback engine?

I think that it is despicable that despite there being a recall being issued in the USA that in the UK the owners are left to fight it out with the dealer, I seriously think that VOSA should get involved and bring IM / Subaru to task.

This is not to mention the problem with fuel leakage (a very serious safety issue which IM / Subaru have kept quiet about) on non JDM Bugeye models (again carried out as a recall in the USA) and the head gasket problem which is prone to failure on the 2.5 WRX / STi models as well.

How many customers have had to pay out thousands of £'s in order to repair design faults which should have been covered out under a goodwill / vehicle recall scheme?

I do not think that Subaru will be winning the JD Power survey for some time to come with their obvious lack of customer care.
Old 24 April 2010, 10:49 PM
  #140  
Cannon Fodder
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Originally Posted by pslewis
Knew they would come good .....

Now, don't mess about with it anymore!
Yes, probably after realising that they were on a hiding to nothing, if it went to court there is no way that the exhaust modification could have contributed to the engine failure.

Pete, if the OP had changed his wheels for aftermarket items (assuming that they were the same size, offset etc) and he suffered a wheel bearing failure would IM / Subaru blame the wheels for the wheel bearing failure?

Perhaps you could check with your good friend (as you have claimed before) the Chief Technical Officer for IM / Subaru UK.
Old 24 April 2010, 10:49 PM
  #141  
StrikE
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Originally Posted by Cannon Fodder

This is not to mention the problem with fuel leakage (a very serious safety issue which IM / Subaru have kept quiet about)
WHAT bloody fuel leak, christ it just gets better.
Cannon Fodder could you fill me & a few others in on this leak issue please, i dont fancy the car blowing up in flames with the kids inside.
Old 24 April 2010, 11:06 PM
  #142  
Cannon Fodder
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Originally Posted by StrikE
WHAT bloody fuel leak, christ it just gets better.
Cannon Fodder could you fill me & a few others in on this leak issue please, i dont fancy the car blowing up in flames with the kids inside.
http://www.google.co.uk/webhp?rls=ig...86bed262c7af82

Just have a look at the google search that I have put up above.

The problem is more of a fuel smell in the cabin really evident on cold days, the problem is on non JDM Bugeye WRX's.

I believe that two hoses and pipes have to be renewed with the equivalent STi components, I think the hoses may be longer but the pipes need to be changed as well.

This repair was issued as a recall in the USA but IM / Subaru UK have done nothing about it yet despite it being a known problem.

I understand some owners on here have approached VOSA and they are now discussing the matter with Subaru. There must be fuel leaking, I have not heard of any vehicle fires as a result of the problem but it is very disturbing to say the least.

Below is a link to a threads started on Scoobynet.

https://www.scoobynet.com/scoobynet-...bo-recall.html

http://www.google.co.uk/webhp?rls=ig...86bed262c7af82

Last edited by Cannon Fodder; 24 April 2010 at 11:10 PM.
Old 24 April 2010, 11:10 PM
  #143  
StrikE
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Thank you
Old 25 April 2010, 12:36 AM
  #144  
Milamber
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Originally Posted by rb5 286
UPDATE:


as a show of good will Subaru are authorising the work under warranty

Old 25 April 2010, 06:44 AM
  #145  
vindaloo
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Originally Posted by Cannon Fodder
Yes, probably after realising that they were on a hiding to nothing, if it went to court there is no way that the exhaust modification could have contributed to the engine failure.

Pete, if the OP had changed his wheels for aftermarket items (assuming that they were the same size, offset etc) and he suffered a wheel bearing failure would IM / Subaru blame the wheels for the wheel bearing failure?

Perhaps you could check with your good friend (as you have claimed before) the Chief Technical Officer for IM / Subaru UK.
Possibly the original problem was "dealer induced" by them mentioning to IM that a cat or cats had been removed when they hadn't (If I've joined the dots right...).

All sounds a bit like a communication problem to me. Hope the OP has no further issues with getting it fixed.

Cheers,

J.
Old 25 April 2010, 10:31 AM
  #146  
Dave_P
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Glad you got it sorted mate

By the way the IM Group and Subaru Japan are well aware that the 2.5 engine has inherent design flaws that results in piston failure under certain circumstances. When my dealer spoke to the IM Group I listened in on the call...it went something like this...

D: hello mate XXX from XXX here how are you
IM: Good mate, how are you
D: ok, anyway got an 08 hatch STI here under warranty with engine failure
IM: ringland failure on number 3 was it
D: yeah, one of those again mate
IM: ok

I understand a few factory / press cars also had similar ringland failure, but these were only during/after having been thrashed on the track and therefore this was not considered to be an issue that was big enough to need to be addressed for the rest. How wrong they were...

The problem can be addressed by re-mapping the ECU, but the problem is a combination of the original ECU map agressively cutting fuel, the way the standard fuel rail distrubutes fuel unevenly to the 4 cylinders and the piston design on the 2.5 (not a great deal of strength in the piston skirt for the material used). To add to this some say number 3 runs hotter than the rest on Subaru's due to it being the closest to the turbo and therefore if your oil levels are low or you get surge issues this is usually the first piston to fail.

Some people may never have any problems (even if they go on the track), but you can see from the above how these factors could add up to cause det & piston failure if you had a bad batch of fuel (or stuck some 95 ron in) and thrashed it on your way home one night...

So if you want the ultimate fix fit forged engine internals, a new/custom fuel rail, get a bespoke re-map and only run it on VPower fuel. These changes would push the cost of the standard car too high for Subaru's average customers (check out the price of the Cosworth STI) so Subaru will not be doing this for you in a hurry...

Last edited by Dave_P; 25 April 2010 at 01:00 PM.
Old 25 April 2010, 11:27 AM
  #147  
rb5 286
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following your advice Dave (thanks for the PM) I have sent an email to the managing Director and Chief Technician I have been dealing with at S(UK) although £800 of my own money to sort a problem that should be resolved by a recall is not something I'm happy about.
Old 25 April 2010, 12:01 PM
  #148  
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Originally Posted by rb5 286
UPDATE:


as a show of good will Subaru are authorising the work under warranty
So pleased for ya mate
Old 25 April 2010, 01:08 PM
  #149  
Dave_P
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Originally Posted by rb5 286
following your advice Dave (thanks for the PM) I have sent an email to the managing Director and Chief Technician I have been dealing with at S(UK) although £800 of my own money to sort a problem that should be resolved by a recall is not something I'm happy about.
Remember mate, the standard pistons work fine, have nice tight tolerances and are lovely and quiet, they're just not very strong. You might want to fit forged ones in the brand new short engine because you want that added confidence in your new engine. Hopefully, without honing the block, the extra should cost you about £650 odd yourself, well worth it I think. But please also remember there is a downside, some forged pistons don't have very tight tolerances and can make your car sound like an old london taxi on start up/when the engines cold

Last edited by Dave_P; 25 April 2010 at 01:17 PM.
Old 25 April 2010, 01:28 PM
  #150  
alcazar
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Originally Posted by rb5 286
UPDATE:


as a show of good will Subaru are authorising the work under warranty
Good news, well done for sticking at it, and for keeping us all informed.


Quick Reply: 7500 miles done, engine gone, Subaru saying warranty is invalid



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