7500 miles done, engine gone, Subaru saying warranty is invalid
#92
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Reminds me of the nakasil problem BMW had.
Unless/until you can prove something like that (trading standards??) i think the exhaust might screw this up for you.
As a company i wouldn't think subaru are doing that well right now and a recall for a new engine would mean every single car coming back something i guess they just don't want to do.
5t.
Unless/until you can prove something like that (trading standards??) i think the exhaust might screw this up for you.
As a company i wouldn't think subaru are doing that well right now and a recall for a new engine would mean every single car coming back something i guess they just don't want to do.
5t.
#93
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How many have been sold, how many have gone bang, how many were modified in any way?
I was speculating as to the numbers as a bait to try to extract the real numbers ...
Not everyone with an Impreza comes on here, even on here the failed engine numbers are small in comparison to the total owned.
Yes, it shouldn't happen .... but then neither should lots of things happen - but do .... Subaru seem to have sorted out most of the issues perfectly well.
#94
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#95
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WHY?
I speak common sense .... sometimes people have issues with that .... a modified car is an unreliable car - everyone knows it and that's why warranties are voided by changes made by the customer.
Like I said, I'm sure Subaru will come good on this particular issue .... but, the black and white legal case is well understood - the warranty comes with conditions which need to be adhered to.
That does not prevent a claim in the Small Claims Court for a defective product .... but, the judge will have no understanding of whether an exhaust change would have a bearing on the failure. You need a secure Engineers report to back up your stance. Ask Subaru why the CAT Back Exhaust is responsible for the failure.
They will settle out-of-court ... large companies always do.
But, it should never be forgotten that messing about with a car is folly ... buy the car you want in the first place!
I speak common sense .... sometimes people have issues with that .... a modified car is an unreliable car - everyone knows it and that's why warranties are voided by changes made by the customer.
Like I said, I'm sure Subaru will come good on this particular issue .... but, the black and white legal case is well understood - the warranty comes with conditions which need to be adhered to.
That does not prevent a claim in the Small Claims Court for a defective product .... but, the judge will have no understanding of whether an exhaust change would have a bearing on the failure. You need a secure Engineers report to back up your stance. Ask Subaru why the CAT Back Exhaust is responsible for the failure.
They will settle out-of-court ... large companies always do.
But, it should never be forgotten that messing about with a car is folly ... buy the car you want in the first place!
#97
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Give me the facts then, Butty ....... I get fed up with people saying that the Impreza has a chocolate engine without putting it in context!
How many have been sold, how many have gone bang, how many were modified in any way?
I was speculating as to the numbers as a bait to try to extract the real numbers ...
Not everyone with an Impreza comes on here, even on here the failed engine numbers are small in comparison to the total owned.
Yes, it shouldn't happen .... but then neither should lots of things happen - but do .... Subaru seem to have sorted out most of the issues perfectly well.
How many have been sold, how many have gone bang, how many were modified in any way?
I was speculating as to the numbers as a bait to try to extract the real numbers ...
Not everyone with an Impreza comes on here, even on here the failed engine numbers are small in comparison to the total owned.
Yes, it shouldn't happen .... but then neither should lots of things happen - but do .... Subaru seem to have sorted out most of the issues perfectly well.
http://forums.nasioc.com/forums/show....php?t=1695936
No doubt you'll blame the "fat yanks" for their problems by overlaoding their cars
Pete, are you trying to say that unlike Toyota, Subaru are hiding problems and not fronting up? The engine is pushed to the limit on spec and is not doing well.
I have not heard of JDM 2.0l hatchs have gone bang.
I can understand your brand loyalty but take the rose tinted spec's off and realise Subaru UK/IM are on their uppers and if they are not careful it's bye bye Subaru UK.
#98
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#99
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Well, well ... if there has been a re-call in USA there should be one here ... I was going to buy a new Subaru - this is concerning me now - but what else can I buy?
#100
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Reminds me of the nakasil problem BMW had.
Unless/until you can prove something like that (trading standards??) i think the exhaust might screw this up for you.
As a company i wouldn't think subaru are doing that well right now and a recall for a new engine would mean every single car coming back something i guess they just don't want to do.
5t.
Unless/until you can prove something like that (trading standards??) i think the exhaust might screw this up for you.
As a company i wouldn't think subaru are doing that well right now and a recall for a new engine would mean every single car coming back something i guess they just don't want to do.
5t.
You'd have thought it would have been cheaper in the long run to recall whats out there and fit stronger pistons?
#102
at the end of the day, you mod the car you void your warranty and a cat back is a more significant mod than changing the oil
Its a shame sure, but thats it, man up
Plus, really, subaru have no idea how the car has been driven do they and they have to assume it could have been raped, why should they think otherwise, dealer is always going put more emphasis on the state of the car as they see it rather than what joe bloggs tells them about how he's only driven it to tescos and it popped reversing in a multi-story car park
Its a shame sure, but thats it, man up
Plus, really, subaru have no idea how the car has been driven do they and they have to assume it could have been raped, why should they think otherwise, dealer is always going put more emphasis on the state of the car as they see it rather than what joe bloggs tells them about how he's only driven it to tescos and it popped reversing in a multi-story car park
#106
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at the end of the day, you mod the car you void your warranty and a cat back is a more significant mod than changing the oil
Its a shame sure, but thats it, man up
Plus, really, subaru have no idea how the car has been driven do they and they have to assume it could have been raped, why should they think otherwise, dealer is always going put more emphasis on the state of the car as they see it rather than what joe bloggs tells them about how he's only driven it to tescos and it popped reversing in a multi-story car park
Its a shame sure, but thats it, man up
Plus, really, subaru have no idea how the car has been driven do they and they have to assume it could have been raped, why should they think otherwise, dealer is always going put more emphasis on the state of the car as they see it rather than what joe bloggs tells them about how he's only driven it to tescos and it popped reversing in a multi-story car park
#107
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Even this winter there were several SN thread from bugeye owners still having this problem and having to fork out £400 to be repaired at a dealers, when in the US it was down as a FOC warranty job years ago?
Is there no requirement by VOSA to be supplied warranty or repeated repair data from car manufacturers so that it force recalls; or is VOSA just another quango that has its head in the sand?
If VOSA had such data on 2.5 2006/07 head gasket or 2008/09 piston failures then would it force IM into a recall, or are they just one happy family ?
#108
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In that case, Subaru UK are taking the pi55 out of UK Owners ..... but, that's hardly in their interests is it?
They are losing sales as it is without getting a reputation for selling dangerous/unreliable vehicles .......
I do struggle to believe that Subaru cars are any worse than any other Marque ... indeed, they have a reputation for being far better!
Certainly, my Impreza has been a supreme example of how a car should be built ... but I haven't messed about with it, I haven't tried to make it into something it isn't, I bought the car I wanted. All it has is a backbox change.
Did the car under discussion here have a re-map?
They are losing sales as it is without getting a reputation for selling dangerous/unreliable vehicles .......
I do struggle to believe that Subaru cars are any worse than any other Marque ... indeed, they have a reputation for being far better!
Certainly, my Impreza has been a supreme example of how a car should be built ... but I haven't messed about with it, I haven't tried to make it into something it isn't, I bought the car I wanted. All it has is a backbox change.
Did the car under discussion here have a re-map?
#109
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Pointless repeating any of the above, but what really boils my beetroot is that dealers in the US of A are able to supply and fit all manner of tasteless tat or tuning mods and provide warranty cover as well.
GB is a joke.
dunx
P.S. If you drive on the road, as would on the track, then you deserve to lose your licence
GB is a joke.
dunx
P.S. If you drive on the road, as would on the track, then you deserve to lose your licence
Last edited by dunx; 23 April 2010 at 08:49 PM.
#110
The decision whether to recall or not is one made by the accountants. Number of cars sold x cost to fix the problem vs. likely level of failures and financial impact in terms of legal action. The legal system in the States must have some bearing on this.
I was stunned when on a US Subaru site recently that many owners are getting their wiper blades replaced regularly under warranty – I can’t really see that kind of thing happening over here.
I was stunned when on a US Subaru site recently that many owners are getting their wiper blades replaced regularly under warranty – I can’t really see that kind of thing happening over here.
#113
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No - he is just a know-it-all troll, who likes the sound of his own voice.
OP: warranties are legally enforcable. Id advise you to take legal advice: as youve already stated the exhaust, from the catalytic convertor backwards, is a consumable item, so theyre on a hiding to nothing.
OP: warranties are legally enforcable. Id advise you to take legal advice: as youve already stated the exhaust, from the catalytic convertor backwards, is a consumable item, so theyre on a hiding to nothing.
#114
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You are right ... there are many options out there now - sadly, as I would love to stay with Subaru
#115
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Talking of one particular US recall - bugeye fuel hoses leaking under the inlet manifold - why was this never issued in the UK for an obvious safety issue?
Even this winter there were several SN thread from bugeye owners still having this problem and having to fork out £400 to be repaired at a dealers, when in the US it was down as a FOC warranty job years ago?
Is there no requirement by VOSA to be supplied warranty or repeated repair data from car manufacturers so that it force recalls; or is VOSA just another quango that has its head in the sand?
If VOSA had such data on 2.5 2006/07 head gasket or 2008/09 piston failures then would it force IM into a recall, or are they just one happy family ?
Even this winter there were several SN thread from bugeye owners still having this problem and having to fork out £400 to be repaired at a dealers, when in the US it was down as a FOC warranty job years ago?
Is there no requirement by VOSA to be supplied warranty or repeated repair data from car manufacturers so that it force recalls; or is VOSA just another quango that has its head in the sand?
If VOSA had such data on 2.5 2006/07 head gasket or 2008/09 piston failures then would it force IM into a recall, or are they just one happy family ?
mine is leaking as above why should i pay 400 quid when the yanks get done free gonna report it to vosa i know another member has done this and vosa are having a meeting with subaru uk awaiting outcome
#117
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The Engine failure did happen to my cousin's very low mileage hatch STi, Which subaru also refused to warranty, but somehow he did managed to fix it under the warranty and sold the car back to subaru
Now he bought a STi 8 Spec C and happy ever after!!!
Now he bought a STi 8 Spec C and happy ever after!!!
#118
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Cat-back or not, this engine is less than a year old and has hardly done any miles! No excuses for it going bang, subaru should fix it without batting an eye lid.
Ironic given that their reputation for customer satisfaction used to be exemplary. Mercedes-Benz have in recent years had had appauling customer satisfaction ratings, and yet when my mum's 8 year old E320's engine went bang at 58k miles, even though it years out of warranty, after a just a letter and a couple of calls MB Uk took the vehicle in and rebuilt the engine as a goodwill gesture.
So Subaru really shouldn't be twiddling their thumbs on a new car like this, no way. Good luck mate, hope its sorted by them (I'm sure it will be..)
Ironic given that their reputation for customer satisfaction used to be exemplary. Mercedes-Benz have in recent years had had appauling customer satisfaction ratings, and yet when my mum's 8 year old E320's engine went bang at 58k miles, even though it years out of warranty, after a just a letter and a couple of calls MB Uk took the vehicle in and rebuilt the engine as a goodwill gesture.
So Subaru really shouldn't be twiddling their thumbs on a new car like this, no way. Good luck mate, hope its sorted by them (I'm sure it will be..)
#119
The warranty on my Hawkeye was voided as I.M had photographic evidence of it being used on track, so not everything PS Lewis says is bull !
Hope the original poster gets his fixed under warranty as there is clearly a problem with the engines or mapping on STI hatchbacks.
Hope the original poster gets his fixed under warranty as there is clearly a problem with the engines or mapping on STI hatchbacks.
#120
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Is this just an issue on th STi or does the WRX have the same problem?
Also, is there any way to tell its going to happen? My 58 STi which I bought new is now on 14k and 'touch wood' fine. Don't know if its been flashed - only time it went to the garage was for its 1st year service last September?
Also, is there any way to tell its going to happen? My 58 STi which I bought new is now on 14k and 'touch wood' fine. Don't know if its been flashed - only time it went to the garage was for its 1st year service last September?