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DAY FROM HELL THANKS TO SHELLY MOTORS

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Old 15 September 2015, 12:15 PM
  #61  
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[QUOTE=urban;11737364]Don't hold your breath![/QUOTE

We will see
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Old 15 September 2015, 12:30 PM
  #62  
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STOP THE PRESS
Have a reason now why they had to drive it at 71mph in a 30 zone because the Stig heard it miss fire maybe that was one of his brain cells miss firing
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Old 15 September 2015, 12:35 PM
  #63  
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Subaru customer service Japan +81-3-3347-2626(International)
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Old 15 September 2015, 12:37 PM
  #64  
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Feel free to email it to me, I have youtube account. PM me if so
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Old 15 September 2015, 12:44 PM
  #65  
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Originally Posted by smunns
STOP THE PRESS
Have a reason now why they had to drive it at 71mph in a 30 zone because the Stig heard it miss fire maybe that was one of his brain cells miss firing

if you fall for that complete load of bollocks then you need your head examining.
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Old 15 September 2015, 12:47 PM
  #66  
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Originally Posted by SwissTony
if you fall for that complete load of bollocks then you need your head examining.
.

Of course not but take it he had to dig out of that hole with something lol
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Old 15 September 2015, 12:50 PM
  #67  
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Originally Posted by smunns
STOP THE PRESS
Have a reason now why they had to drive it at 71mph in a 30 zone because the Stig heard it miss fire maybe that was one of his brain cells miss firing
So why not take it to a road he could legally do so ?
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Old 15 September 2015, 12:54 PM
  #68  
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Should have asked you if it was ok to drive it to the A3 if they wanted to do those speeds to check
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Old 15 September 2015, 12:57 PM
  #69  
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Originally Posted by JDM_Stig
So why not take it to a road he could legally do so ?
Yes that is so right as you have the m25 that is on there door step....

i do feel sorry for all the good staff that are there
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Old 15 September 2015, 01:03 PM
  #70  
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Originally Posted by smunns
Yes that is so right as you have the m25 that is on there door step....

i do feel sorry for all the good staff that are there
Would have been lucky to get over 10mph on that stretch lately
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Old 15 September 2015, 01:09 PM
  #71  
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I was going to go down to them will not be now please let us no the outcome mate
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Old 15 September 2015, 01:10 PM
  #72  
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Originally Posted by smunns
Yes you are right but Shelley motors are approved Subaru dealers so this is not a good advert for Subaru to let's this go on.
Bo11ox to that. Subaru are not renowned for their corporate consideration for their customers' needs.
That is the least relevant reason to hold back.

Edited to add: I'm making (perhaps incorrectly) an assumption that you own a hatch 2.5.
If that is indeed the case, how are you going to feel if your 2.5 goes pop next week and you haven't driven this complaint through to a proper conclusion. Best of luck with getting Subaru UK to rebuild your engine FoC.
As I say it is an assumption, but you get the point?

Last edited by Blue by You; 15 September 2015 at 01:17 PM.
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Old 15 September 2015, 01:14 PM
  #73  
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Originally Posted by smunns
STOP THE PRESS
Have a reason now why they had to drive it at 71mph in a 30 zone because the Stig heard it miss fire maybe that was one of his brain cells miss firing
I'd be nailing the company's ***** to the fence just for having the audacity to expect you to belive such bollox! It would appear the owner is in this as much as anyone else...
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Old 15 September 2015, 01:26 PM
  #74  
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Originally Posted by scoobyman2007
I was going to go down to them will not be now please let us no the outcome mate

I will let you know the outcome but all I can say is the customer service is ok there apart from the test pilot there......
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Old 15 September 2015, 01:33 PM
  #75  
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Originally Posted by jayallen
I'd be nailing the company's ***** to the fence just for having the audacity to expect you to belive such bollox! It would appear the owner is in this as much as anyone else...
Yes your right but the thing is with big places like that they don't know what the test driver is going to do so what you happen now their should be a thing in place to stop this from happening again.....

Fu5k me I must be growing up because I would have kicked seven bells out of him by now
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Old 15 September 2015, 01:36 PM
  #76  
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Everyone I know that we are all pi55 off more so me because it is my car but anwser me thing one question who is to blame the lady at the desk the clearer that cleans the car
NO IT IS THE PRAT THAT DROVE IT SO PLEASE DINT TAKE IT OUT ON ANYONE ELSE
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Old 15 September 2015, 01:41 PM
  #77  
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People that own their own business must understand that they do not know what their staff do behind close door until it comes to light, I have spoken to Mr Shelley today a number of times and i believe he will sort this out and put things in place so this never happens again.....

Let be adults about this and stop any hate mail ok
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Old 15 September 2015, 01:42 PM
  #78  
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Originally Posted by smunns
NO IT IS THE PRAT THAT DROVE IT
Maybe so, but how do you know it wasn't the boss, and as I said before, if your engine expires as a result of this where will you stand then?
It sounds to me like you're a really decent bloke who doesn't want to cause trouble unnecessarily, fair play to you. But don't accept company promises to 'sort it out' when you could be the one ultimately footing the bill for anything that goes wrong subsequently.















And there's no need to shout
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Old 15 September 2015, 01:47 PM
  #79  
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It sounds to me like you're a really decent bloke who doesn't want to cause trouble unnecessarily, fair play to you. But don't accept company promises to 'sort it out' when you could be the one ultimately footing the bill for anything that goes wrong subsequently.



Well then that is the risk I will have to take. But the hate mail being sent to them is not going to help us it. That is something a kid would do.
That is all















And there's no need to shout [/QUOTE]
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Old 15 September 2015, 01:51 PM
  #80  
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I agree about the hate mail.
This is for you to sort out and not a gang of 'lynch-mob' bystanders.
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Old 15 September 2015, 01:55 PM
  #81  
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Originally Posted by Blue by You
I agree about the hate mail.
This is for you to sort out and not a gang of 'lynch-mob' bystanders.
Thanks because one person should not mess it up for everyone else....

I have had a good service up to now so please don't let one prat mess it up
Ok it will get sorted and then everyone will benefit from it because it will not happen again......
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Old 15 September 2015, 02:07 PM
  #82  
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who is sending hate mail?
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Old 15 September 2015, 02:09 PM
  #83  
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[QUOTE=urban;11737431]who is sending hate mail?[/QUOTE

Don't know just got report of it and I hate that kind of thing
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Old 15 September 2015, 02:24 PM
  #84  
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Originally Posted by smunns
I will let you know the outcome but all I can say is the customer service is ok there apart from the test pilot there......
No it's not...the manager asked you what you wanted him to do about it
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Old 15 September 2015, 02:52 PM
  #85  
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I'm not being funny but you seem to have changed your tune and prepared to let this slide.
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Old 15 September 2015, 03:07 PM
  #86  
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Originally Posted by smunns
Don't know just got report of it and I hate that kind of thing
It sounds very much to me like you're being 'managed' as a damage limitation exercise.
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Old 15 September 2015, 03:44 PM
  #87  
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Default DAY FROM HELL THANKS TO SHELLY MOTORS

The problem is you start of annoyed but after a few weeks of getting no where you get worn down. Seen it happen loads of times. A few times I've given up other times I've fought till the end. On this matter I'd been very annoyed to find it had been driven anywhere with out good reason. Let alone being thrashed. Ps what in car can system you have? Can it be viewed by your phone?
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Old 15 September 2015, 04:21 PM
  #88  
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Originally Posted by jayallen
I'm not being funny but you seem to have changed your tune and prepared to let this slide.
because I don't like people turning on the wrong ones that is all
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Old 15 September 2015, 04:25 PM
  #89  
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Originally Posted by jaygsi
The problem is you start of annoyed but after a few weeks of getting no where you get worn down. Seen it happen loads of times. A few times I've given up other times I've fought till the end. On this matter I'd been very annoyed to find it had been driven anywhere with out good reason. Let alone being thrashed. Ps what in car can system you have? Can it be viewed by your phone?
It is a great system I have got because it is the all dancing one that you can view on your phone also cut the engine as well just same I was on a golf course when I got alerts because I would have turned the thing off
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Old 15 September 2015, 05:23 PM
  #90  
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Originally Posted by smunns
It is a great system I have got because it is the all dancing one that you can view on your phone also cut the engine as well just same I was on a golf course when I got alerts because I would have turned the thing off
More specific details of the system please
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