AZTEC Performance (www.superhids.co.uk)
#1
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Join Date: Jul 2007
Location: Guernsey
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AZTEC Performance (www.superhids.co.uk)
Has anyone got a contact number for this company as I have been trying to contact them for days now and they NEVER answer the phone number listed on the website.
I placed an order for front and rear brake disks for my Scooby, they claimed they couldnt find a company to deliver them as i am in Guernsey, but they didnt seem to try very hard.
I paid Via paypal and as i have waited for them over 45 days to sort something out i cant file a non delivery claim so i need to get hold of them directly somehow.
Thanks,
Lee
I placed an order for front and rear brake disks for my Scooby, they claimed they couldnt find a company to deliver them as i am in Guernsey, but they didnt seem to try very hard.
I paid Via paypal and as i have waited for them over 45 days to sort something out i cant file a non delivery claim so i need to get hold of them directly somehow.
Thanks,
Lee
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#9
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Glad to get it sorted Phones do get busy from time to time. Some people ring at 10am when we start work and say they've been ringing all morning (not directed at you Lee)
The problem with this order was that shipping was to Guernsey. The order was packed and ready the same day. As explained on the telephone, we tried PayPal delivery (numerous times), ParcelForce, Send It Now, UPS, FedEx, Interlink, DHL etc. Spent ages and came up against a brick wall. That and the fact the postage paid was only £12.99 for 2x 20kg boxes, although we agreed to foot the extra £12.99 we found that shipping to Guernsey was a bit of a black hole and much more expensive than other UK non-mainland. In the end we left it with you to see if you could find shipping at a reasonable cost and didn't hear back from you.
Am glad we got it sorted in the end, your parcel has been sat here ages! Phew!
Normal course of business is same day dispatch as many here on SN will testify.
The problem with this order was that shipping was to Guernsey. The order was packed and ready the same day. As explained on the telephone, we tried PayPal delivery (numerous times), ParcelForce, Send It Now, UPS, FedEx, Interlink, DHL etc. Spent ages and came up against a brick wall. That and the fact the postage paid was only £12.99 for 2x 20kg boxes, although we agreed to foot the extra £12.99 we found that shipping to Guernsey was a bit of a black hole and much more expensive than other UK non-mainland. In the end we left it with you to see if you could find shipping at a reasonable cost and didn't hear back from you.
Am glad we got it sorted in the end, your parcel has been sat here ages! Phew!
Normal course of business is same day dispatch as many here on SN will testify.
#10
I have the same problem.
Have rung for days and sent emails.
Just want to have confirmed that my brake pads are sent. (Paid the 24th)
I go to Norway on Thursday for the start of the Time Attack sesson, and then i need brakes.
Otherwise, I have to get something else in the meantime.
Got a reply on Friday at 12, then would they look at it but have not heard anything since.
Of course I understand that they certainly have a lot to do. But at some point you must also answer the phone.
Have rung for days and sent emails.
Just want to have confirmed that my brake pads are sent. (Paid the 24th)
I go to Norway on Thursday for the start of the Time Attack sesson, and then i need brakes.
Otherwise, I have to get something else in the meantime.
Got a reply on Friday at 12, then would they look at it but have not heard anything since.
Of course I understand that they certainly have a lot to do. But at some point you must also answer the phone.
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