Which Breakdown recovery service to use?
19 September 2003, 06:36 PM
#3
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There was a report on this in a whatcar magazine or something recently...
AA came overall top being the best for fix rate at side of road and response time.
RAC came a very close second, I think they beat the AA for % fix rate at road and cost of repairs
Greenflag came second from last I think ... they rely very heavily on local garages rather than their own fleet....
Graham
AA came overall top being the best for fix rate at side of road and response time.
RAC came a very close second, I think they beat the AA for % fix rate at road and cost of repairs
Greenflag came second from last I think ... they rely very heavily on local garages rather than their own fleet....
Graham
19 September 2003, 08:12 PM
#5
I was offered a renewal on my Subaru Assitance for £60. Which included benefits of home start, tow to garage, courtesy car etc.. I thought this better than £100 for the AA equivelant.
Not had to use Subaru Assitance yet (Touch Wood).
Not had to use Subaru Assitance yet (Touch Wood).
19 September 2003, 08:57 PM
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Hopefully we will NEVER have to use a breakdown recovery company
I have Subaru assistance on my extended warrenty, not had to use it yet.
I have Subaru assistance on my extended warrenty, not had to use it yet.
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19 September 2003, 08:59 PM
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Never needed to use it during the 18 odd months of owning an Impreza which was still under warranty but I now have a 12 year old Legacy which has done going on 120,000 miles.
Needless to say, I want to err on the side of caution
Needless to say, I want to err on the side of caution
19 September 2003, 11:01 PM
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AA
Fixed Subaru ( hose on turbo off / had just had clutch renewed )
Brought my jag and family home ( transporter over 100 miles )
My daughters mini ( wipers packed up ) transported home .
Well worth the extra
Fixed Subaru ( hose on turbo off / had just had clutch renewed )
Brought my jag and family home ( transporter over 100 miles )
My daughters mini ( wipers packed up ) transported home .
Well worth the extra
19 September 2003, 11:05 PM
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I've just been debating myself, and getting prices as my warranty was running out and wouldn't get Subaru assistance. When i had decided to take AA with 15% of through SIDC, got a letter through the post offering Subaru assistance even though not extending warranty all for £60 which includes home start. Needless to say took that one out straight away, by far the cheapest comparing different cover.
So that's one thing cheap out of Subaru.
James.
So that's one thing cheap out of Subaru.
James.
19 September 2003, 11:09 PM
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19 September 2003, 11:14 PM
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19 September 2003, 11:17 PM
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Something else you may want to consider, breakdown recovery insurance.
When I was in the UK I was a member of GEM, The Guild of Experienced Motorists (don't laugh). They offer breakdown recovery insurance which covers same type of homestart, roadside assistance and breakdown recovery. It works like this, you call a central number, they send out an approved local breakdown van (often AA/RAC independent operators) and pay for the service by cheque or credit card. To recoup your money you put in a claim form, and you get a cheque by return posts.
Used this twice in 10 years of motoring in UK, never a problem and the cost was about half equivalent AA/RAC option. Go to www.gemrecovery.co.uk to check it out.
Downsides:- If you have a string of convictions they won't let you join GEM, you get a monthly magazine with adverts for zip-up fleece slippers and car-boot-tidies.
When I was in the UK I was a member of GEM, The Guild of Experienced Motorists (don't laugh). They offer breakdown recovery insurance which covers same type of homestart, roadside assistance and breakdown recovery. It works like this, you call a central number, they send out an approved local breakdown van (often AA/RAC independent operators) and pay for the service by cheque or credit card. To recoup your money you put in a claim form, and you get a cheque by return posts.
Used this twice in 10 years of motoring in UK, never a problem and the cost was about half equivalent AA/RAC option. Go to www.gemrecovery.co.uk to check it out.
Downsides:- If you have a string of convictions they won't let you join GEM, you get a monthly magazine with adverts for zip-up fleece slippers and car-boot-tidies.
19 September 2003, 11:59 PM
#17
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I was told you cannot have subaru assist unless you have a warranty as it cannot be sold seperately
At least thats what my local dealer told me (Mainland)
I will be mightily pee'd off if you can have it seperatly
At least thats what my local dealer told me (Mainland)
I will be mightily pee'd off if you can have it seperatly
20 September 2003, 08:53 AM
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Sorry Sonic 
Definately does not apply to Euro or Jap Imports:
You can have it once your warranty expires as they warn you not to buy it if you have a warranty as the warranty includes it for free:
Think I'll be going for Subaru Assist
Definately does not apply to Euro or Jap Imports:
Please note that Subaru Assistance is only available for vehicles that were originally purchased from a Subaru (UK) Ltd official franchised dealer.
Please check if you have any balance of Subaru's 3 year new car warranty, Extended Warranty or Subaru Proven Warranty before considering purchasing Subaru Assistance as you may already benefit from this valuable cover.
20 September 2003, 09:20 AM
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Greenflag - Got messed around by them the one time my car had stopped working (I had been with them for 5 years). Very unimpressed.
AA - Been with for the last couple of years, were effective if slow the one time I had to use them.
AA - Been with for the last couple of years, were effective if slow the one time I had to use them.
20 September 2003, 11:08 AM
#21
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I've got Subaru Assistance - only used it once. It is an EXCELLENT service I'll be renewing it in October.
CEL light came on about 50mile away from home. Limped to my destination. Called them. Within 30 mins they had a low-loader there. Got transported home. Next day another lowloader came and took the carto the nearest dealer (about 30 miles away!)
Courtesy car was dropped off (New Astra SXi)
Only downside was that the 1st lowloader driver did everything wrong
- drove the car onto the lorry (apparently NOT allowed). Then on the voyage home, the clasp on the bindings around the driver's side wheel, rubbed all the paint off the skirt [img]images/smilies/mad.gif[/img] Poor placement
However, quick call to Subaru Assistance, and had it sorted whilst at the dealer (FOC) The only arguement was that the recovery company denied all knowledge of it, but on further inspection (I couldn't inspect it that night due to it being pitch black), it was accepted that the transportation had caused the problem. No matter, as it was all sorted
Highly recommended service though.
Dan
Oh and the CEL was due to a faulty knock sensor - replaced under warrantee UK MY99
I'll be renewing it in October.CEL light came on about 50mile away from home. Limped to my destination. Called them. Within 30 mins they had a low-loader there. Got transported home. Next day another lowloader came and took the carto the nearest dealer (about 30 miles away!)
Courtesy car was dropped off (New Astra SXi)
Only downside was that the 1st lowloader driver did everything wrong
- drove the car onto the lorry (apparently NOT allowed). Then on the voyage home, the clasp on the bindings around the driver's side wheel, rubbed all the paint off the skirt [img]images/smilies/mad.gif[/img] Poor placement However, quick call to Subaru Assistance, and had it sorted whilst at the dealer (FOC) The only arguement was that the recovery company denied all knowledge of it, but on further inspection (I couldn't inspect it that night due to it being pitch black), it was accepted that the transportation had caused the problem. No matter, as it was all sorted
Highly recommended service though.
Dan
Oh and the CEL was due to a faulty knock sensor - replaced under warrantee
UK MY99
20 September 2003, 11:44 AM
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I would recommend Britannia Rescue,i used to work for a large breakdown /recovery garage and we delt with all of the companies listed above.
Britannia worked out to be the cheapest and had the quicker response times.They don't have their own fleet so pass the job on to the most local garage to where you have broken down.
The AA/RAC and the like also sub out jobs when they are busy...we used to get them when they were 3 hours old and had to take the flak from irrate customers!!
steve.
Britannia worked out to be the cheapest and had the quicker response times.They don't have their own fleet so pass the job on to the most local garage to where you have broken down.
The AA/RAC and the like also sub out jobs when they are busy...we used to get them when they were 3 hours old and had to take the flak from irrate customers!!
steve.
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