J D Power 2003 Survey
26 April 2003, 06:43 PM
#2
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The way the weightings were and now have changed to focus more on running costs. No matter how good the car, or reliable, or excellent the dealers Scoobs cost a lot to run, hence why they've dropped in the ratings so much IMHO. The other Subaru models are well up in the list, which means at least to me, that it's the running costs that's the JD power killer
26 April 2003, 07:36 PM
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Ha Ha, it wasn't the MY03 that the JD power survey was measuring customer satisfaction for, it was the last of the classics.....
JD Power always asks for comments on 2/3 yr old cars to give the owners a chance to comment on all aspects of the ownership from the car itself to the dealer and manufacturer service and support.
So The Saint it was all your classic owning counterparts who have marked the Impreza down from the previous years results.
[Edited by Reffro - 4/26/2003 7:37:25 PM]
JD Power always asks for comments on 2/3 yr old cars to give the owners a chance to comment on all aspects of the ownership from the car itself to the dealer and manufacturer service and support.
So The Saint it was all your classic owning counterparts who have marked the Impreza down from the previous years results.
[Edited by Reffro - 4/26/2003 7:37:25 PM]
26 April 2003, 07:37 PM
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The 2003 JD Power survey is for cars registered between September 2000 and August 2001 - so there's a good chance many of the comments are from Classic owners - 2001 was the first year of the New Age. NEXT years survey will be the most relevant for new age Imprezas
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27 April 2003, 08:45 AM
#8
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IMHO Scoobs are just a victim of their own success. Once a car maker comes 1st in the survey for a few years running people's expectations rise.
Lets face it JD Power is just about car makings meeting expectations.
Lets face it JD Power is just about car makings meeting expectations.
28 April 2003, 03:07 PM
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I just recieved a JD Power new car survey questionaire. For if I had bought a new car in the last 6 months. and was filled with questions about problems with the car during delivery first few weeks ect.
must be a new survey to the 2 year jobby.
must be a new survey to the 2 year jobby.
28 April 2003, 04:26 PM
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The JD Power survay was changed to screw the Impreza... I mean to ensure that low running cost and tree hugging cars with no personality fared better... 
28 April 2003, 05:50 PM
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JD power will not risk their reputation by victimising a car because of its image. The results are drawn purely from owners making comments which are mostly based on reliability, and does not yet include 03 series, which are too new. However, if the hesitancy problems on the new model persist, you may see the 03 even lower in the chart.
28 April 2003, 08:08 PM
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I've been thinking about this, and clearly I've made a huge mistake. My new 03 WRX wagon arrives this weekend, and I am now wondering if anyone would like to swap me a classic for it.
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