salsa-king

is anyone, other than me still subscribed to Meta stat still?

If so, is the company still running as I can't seem to send a text to my car via the number to get status updates etc... like previously.

the .co.uk site seems to not be there, but the .com is
​​​​​​Home Page - Octo Telematics

The website is backed up by two alternative websites. If you are unable to access www.octotelematics.co.uk please try www.octotelematics.com or www.octotelematics.it

Don Clark

https://www.scoobynet.com/scoobynet-...t-tracker.html

salsa-king

email sent.. again, as I didn't have the uk support email adress

salsa-king

My local Subaru dealership says MetaSat is no longer used by Subaru and not supported.

What does that mean??

Don Clark

It means Subaru UK went elsewere for the MY15> models and when I queried it with Subaru via my dealer in 2019, Adrian Hogg (SUK Technical) replied that I would need to go direct.
Octotelematics then pulled out of the UK (Brexit?) back to Italy, whom I've dealt direct with ever since with varying results.

The related Subaru UK Telematics Service login was also transferred to the octotelematics.net web address about the same time.
Email: support.uk@octotelematics.com
Phone: 0203 4814097 (London virtual code)

Since the move back to Italy, the service has been pretty hit and miss and although "status" requests are received in Italy (phone delivery receipt and credits marked as used) and the tracker interegated,(have been sent the information), receiving an SMS reply back here in the UK has been the problem.
I was receiving SMS messages from other locations but not from Italy ??

After a long period of not receiving the replies and a lot of emails back and forth they started up again in January with the arrival of One UI version 6 on my Samsung Vodafone android phone.
Originally replies were sent from an Italian mobile number but recently have been receiving replies with a UK "virtual" mobile number.

Also see other thread linked in post #2 above......

salsa-king

I'll check that thread out.

My 100euro is due soon, do I pay it or not?

salsa-king

Having sorted out my phone to send international text/calls (had to pay for an add on)

Text was sent to the car/MetaSat status etc.

I'm still yet to get a text back.



By the looks of it Meta Sat is done.

Morning main dealer has again this week contacted their technical department about it... Again... Awaiting a reply.

salsa-king

Still awaiting a reply from meta sat company to my numerous emails.

Also not had any Status text messages back.

Looks like I won't bother subscribing again to MetaSat after all these years.



What do I upgrade to now?
LoL

Don Clark

Have you tried setting off the alarm to see if the system is still working??

salsa-king

Yep, just tried again. Still waiting for a text back.

SiennaNavarro

Thank you so much for the email. I will ask some questions if still have some questions.


salsa-king

Do you know the meta sat system?

salsa-king

Do you know the meta sat system?