Markerstudy AVOID
Markerstudy AVOID
Anyone insuring with the above make sure you read all the small print. That's all I'll say
Disgusting company insurance wise to deal with couldn't give a flying f#ck
Disgusting company insurance wise to deal with couldn't give a flying f#ck
Based in Gibralter aren't they
Scooby Regular
Joined: Jan 2003
Posts: 3,190
Likes: 0
From: 535D M-Sport Touring
Fairly sure I was insured with them when I wrote mine off. All got dealt with quite efficiently as I remember.
They're all just as bad anyway, DirectLine/Privilege being the worst I've dealt with.
They're all just as bad anyway, DirectLine/Privilege being the worst I've dealt with.
Privilege were very good until I needed them to fight a claim for me against themselves 
lost the plot and useless is an undestament.....
3 months and 1 week after the event, still no progress
lost the plot and useless is an undestament.....
3 months and 1 week after the event, still no progress
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I've been with Markerstudy for the last 7 years, through different brokers, now A-plan.
I've never made a claim but their premiums have always been very competitive in spite of my hundreds of modifications.
Trev
I've never made a claim but their premiums have always been very competitive in spite of my hundreds of modifications.
Trev
One of 7-8 companies I use for modified Subaru's 
I find them easy to deal with, no weird small print that I know of.
Although two other specialists on here use them more than I do, so maybe they could comment.
I find them easy to deal with, no weird small print that I know of.
Although two other specialists on here use them more than I do, so maybe they could comment.
what does it say, I need to know.
Scooby Regular
Joined: Nov 2013
Posts: 252
Likes: 0
From: United Kingdom
I'm with them, only had to contact them to sort out getting the windscreen chips looked at, very efficient tbh. Think you need to elaborate on your original post.
Or I could just put something like " Don't speak/listen to Wmscooby because "
Or I could just put something like " Don't speak/listen to Wmscooby because "
Scooby Regular
iTrader: (6)
Joined: May 2011
Posts: 2,917
Likes: 0
From: Bringing up the rear of convoys since 2010!
Markerstudy are terrible when it comes to a claim, they drag their heels forever and try and find any loose end within your information declared to avoid paying out.
just make sure you have informed them of all personal details as well as mods.
You only ever find out how good your insurance company is when you have a claim, there all great at taking your dosh at the start.
just make sure you have informed them of all personal details as well as mods.
You only ever find out how good your insurance company is when you have a claim, there all great at taking your dosh at the start.
ive had grief off them tbh.
due to a no fault claim. i was driving my missus`s car covered 3rd party on my own fully comp policy. some berk crashed into us totally his fault, he admitted liability.
i phoned my insurance a-plan immediately after (saturday so went through to more of a emergency line because not in office hours).i was told someone will ring me monday which they did. they couldnt help with the claim so told me to contact the other drivers insurance co. my missus`s insurance gave the same answer.
i contacted the other drivers insurance who excepted liability and were really good. no messing gave us a courtesy car and fixed my missus`s car to a really good standard.
then i get a snotty call of markerstudy saying i hadnt reported it to them and that it was a criminal offense to not report an accident within 24 hours. i told them i contacted a-plan to which i was told i had to contact markerstudy not a-plan. my answer was what is a-plan`s claim no. there for then.
i kept telling them the other insurance company had accepted liability and the car was already getting repaired.
then she got me on a conference call to the dvla to check my license.
then to top it off at the end of about a 1 hour call (not joking) she asked the reg of the car that was involved, i gave the missus`s reg. explaining once again i was driving her car on my policy so was only covered 3rd party.
then once she realised it wasnt my car, basically changed her tune straight away. oh sorry we cant help you.
i was mega pi55ed off but what worried me is how they treat you for a no fault claim let alone a fault claim. i will avoid using them again if i can, dont like being treated like a criminal to use something i have paid for.
due to a no fault claim. i was driving my missus`s car covered 3rd party on my own fully comp policy. some berk crashed into us totally his fault, he admitted liability.
i phoned my insurance a-plan immediately after (saturday so went through to more of a emergency line because not in office hours).i was told someone will ring me monday which they did. they couldnt help with the claim so told me to contact the other drivers insurance co. my missus`s insurance gave the same answer.
i contacted the other drivers insurance who excepted liability and were really good. no messing gave us a courtesy car and fixed my missus`s car to a really good standard.
then i get a snotty call of markerstudy saying i hadnt reported it to them and that it was a criminal offense to not report an accident within 24 hours. i told them i contacted a-plan to which i was told i had to contact markerstudy not a-plan. my answer was what is a-plan`s claim no. there for then.
i kept telling them the other insurance company had accepted liability and the car was already getting repaired.
then she got me on a conference call to the dvla to check my license.
then to top it off at the end of about a 1 hour call (not joking) she asked the reg of the car that was involved, i gave the missus`s reg. explaining once again i was driving her car on my policy so was only covered 3rd party.
then once she realised it wasnt my car, basically changed her tune straight away. oh sorry we cant help you.
i was mega pi55ed off but what worried me is how they treat you for a no fault claim let alone a fault claim. i will avoid using them again if i can, dont like being treated like a criminal to use something i have paid for.
Scooby Regular
Joined: Sep 2013
Posts: 355
Likes: 0
From: Dorset, UK
One wanders if he had a dispute over fault and the insurer have dealt with the third party claim (probably "without prejudice to liability") and his premium and no clamis discount has been affected. I am making a wild guess, as the OP hasnt come back to tell us!
Scooby Regular
Joined: Nov 2013
Posts: 2,626
Likes: 0
From: I'll check my gps
ive had grief off them tbh.
due to a no fault claim. i was driving my missus`s car covered 3rd party on my own fully comp policy. some berk crashed into us totally his fault, he admitted liability.
i phoned my insurance a-plan immediately after (saturday so went through to more of a emergency line because not in office hours).i was told someone will ring me monday which they did. they couldnt help with the claim so told me to contact the other drivers insurance co. my missus`s insurance gave the same answer.
i contacted the other drivers insurance who excepted liability and were really good. no messing gave us a courtesy car and fixed my missus`s car to a really good standard.
then i get a snotty call of markerstudy saying i hadnt reported it to them and that it was a criminal offense to not report an accident within 24 hours. i told them i contacted a-plan to which i was told i had to contact markerstudy not a-plan. my answer was what is a-plan`s claim no. there for then.
i kept telling them the other insurance company had accepted liability and the car was already getting repaired.
then she got me on a conference call to the dvla to check my license.
then to top it off at the end of about a 1 hour call (not joking) she asked the reg of the car that was involved, i gave the missus`s reg. explaining once again i was driving her car on my policy so was only covered 3rd party.
then once she realised it wasnt my car, basically changed her tune straight away. oh sorry we cant help you.
i was mega pi55ed off but what worried me is how they treat you for a no fault claim let alone a fault claim. i will avoid using them again if i can, dont like being treated like a criminal to use something i have paid for.
due to a no fault claim. i was driving my missus`s car covered 3rd party on my own fully comp policy. some berk crashed into us totally his fault, he admitted liability.
i phoned my insurance a-plan immediately after (saturday so went through to more of a emergency line because not in office hours).i was told someone will ring me monday which they did. they couldnt help with the claim so told me to contact the other drivers insurance co. my missus`s insurance gave the same answer.
i contacted the other drivers insurance who excepted liability and were really good. no messing gave us a courtesy car and fixed my missus`s car to a really good standard.
then i get a snotty call of markerstudy saying i hadnt reported it to them and that it was a criminal offense to not report an accident within 24 hours. i told them i contacted a-plan to which i was told i had to contact markerstudy not a-plan. my answer was what is a-plan`s claim no. there for then.
i kept telling them the other insurance company had accepted liability and the car was already getting repaired.
then she got me on a conference call to the dvla to check my license.
then to top it off at the end of about a 1 hour call (not joking) she asked the reg of the car that was involved, i gave the missus`s reg. explaining once again i was driving her car on my policy so was only covered 3rd party.
then once she realised it wasnt my car, basically changed her tune straight away. oh sorry we cant help you.
i was mega pi55ed off but what worried me is how they treat you for a no fault claim let alone a fault claim. i will avoid using them again if i can, dont like being treated like a criminal to use something i have paid for.
I wouldn't fancy dealing with them for a fault claim.......
Scooby Newbie
Joined: Jul 2014
Posts: 2
Likes: 0
From: United Kingdom
Unsatisfactory experience
ive had grief off them tbh.
due to a no fault claim. i was driving my missus`s car covered 3rd party on my own fully comp policy. some berk crashed into us totally his fault, he admitted liability.
i phoned my insurance a-plan immediately after (saturday so went through to more of a emergency line because not in office hours).i was told someone will ring me monday which they did. they couldnt help with the claim so told me to contact the other drivers insurance co. my missus`s insurance gave the same answer.
i contacted the other drivers insurance who excepted liability and were really good. no messing gave us a courtesy car and fixed my missus`s car to a really good standard.
then i get a snotty call of markerstudy saying i hadnt reported it to them and that it was a criminal offense to not report an accident within 24 hours. i told them i contacted a-plan to which i was told i had to contact markerstudy not a-plan. my answer was what is a-plan`s claim no. there for then.
i kept telling them the other insurance company had accepted liability and the car was already getting repaired.
then she got me on a conference call to the dvla to check my license.
then to top it off at the end of about a 1 hour call (not joking) she asked the reg of the car that was involved, i gave the missus`s reg. explaining once again i was driving her car on my policy so was only covered 3rd party.
then once she realised it wasnt my car, basically changed her tune straight away. oh sorry we cant help you.
i was mega pi55ed off but what worried me is how they treat you for a no fault claim let alone a fault claim. i will avoid using them again if i can, dont like being treated like a criminal to use something i have paid for.
due to a no fault claim. i was driving my missus`s car covered 3rd party on my own fully comp policy. some berk crashed into us totally his fault, he admitted liability.
i phoned my insurance a-plan immediately after (saturday so went through to more of a emergency line because not in office hours).i was told someone will ring me monday which they did. they couldnt help with the claim so told me to contact the other drivers insurance co. my missus`s insurance gave the same answer.
i contacted the other drivers insurance who excepted liability and were really good. no messing gave us a courtesy car and fixed my missus`s car to a really good standard.
then i get a snotty call of markerstudy saying i hadnt reported it to them and that it was a criminal offense to not report an accident within 24 hours. i told them i contacted a-plan to which i was told i had to contact markerstudy not a-plan. my answer was what is a-plan`s claim no. there for then.
i kept telling them the other insurance company had accepted liability and the car was already getting repaired.
then she got me on a conference call to the dvla to check my license.
then to top it off at the end of about a 1 hour call (not joking) she asked the reg of the car that was involved, i gave the missus`s reg. explaining once again i was driving her car on my policy so was only covered 3rd party.
then once she realised it wasnt my car, basically changed her tune straight away. oh sorry we cant help you.
i was mega pi55ed off but what worried me is how they treat you for a no fault claim let alone a fault claim. i will avoid using them again if i can, dont like being treated like a criminal to use something i have paid for.