My Clio - the saga continues.....
#1
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Well Renault have had my 172 for 2 1/2 weeks now. They called me earlier to go and pick it up as they claimed it was ready.
When i got there they were proud to say they had replaced the clutch and the exhaust. When i asked about the oil pressure problem that was number 3 on the job sheet they all looked at each other blankly and shrugged their shoulders.
"Err looks like we've forgotten that".
So 3 engineers descend on the car and 1/2 hour later they come out to inform me that the oil pressure sensor has broken and that has caused the problem. Not that i mentioned they should look at that the last 2 times it was in or anything
Anyway, they say they can book the car in late next week to fix it. I say "not likely mate, keep the bloody thing until youve fixed it, and give it a wash too, its filthy" anbd grab the keys to the Turdbo Diesel Pug and march out. I then sat in traffic for 40 mins getting from the dealer to the motorway (which usually takes 5 mins).
I am finally losing the will to live.....
Dave
When i got there they were proud to say they had replaced the clutch and the exhaust. When i asked about the oil pressure problem that was number 3 on the job sheet they all looked at each other blankly and shrugged their shoulders.
"Err looks like we've forgotten that".
So 3 engineers descend on the car and 1/2 hour later they come out to inform me that the oil pressure sensor has broken and that has caused the problem. Not that i mentioned they should look at that the last 2 times it was in or anything
Anyway, they say they can book the car in late next week to fix it. I say "not likely mate, keep the bloody thing until youve fixed it, and give it a wash too, its filthy" anbd grab the keys to the Turdbo Diesel Pug and march out. I then sat in traffic for 40 mins getting from the dealer to the motorway (which usually takes 5 mins).
I am finally losing the will to live.....
Dave
#3
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It is a familiar tale, the dealership and/or maruqe may change but how many times have i had or heard similar tales.
Can kinda take the enjoyment out of the whole car thing if you let it, chin up old chap!
Can kinda take the enjoyment out of the whole car thing if you let it, chin up old chap!
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Nice to see some things never change with Renault Dealers!! I remember having the same levels of customer service when I had my Clio RSi a few years back
Keep in there m8 - dont let the to55ers drag u down
Keep in there m8 - dont let the to55ers drag u down
#5
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Must say, the manager of the dealership was earwigging when I was complaining. I quite like the look of the blue Renault F1 t-shirt they had there and i dont intend to pay for it
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Well I have the car back now, still wasnt cleaned !!!
Clutch is replaced, exhaust is replaced. Oil pressure problem was traced to the wiring loom rubbing on the pressure sensor. So the sensor and half the wiring loom were replaced
Dave
Clutch is replaced, exhaust is replaced. Oil pressure problem was traced to the wiring loom rubbing on the pressure sensor. So the sensor and half the wiring loom were replaced
Dave
#7
Druddle,
They replaced the exhaust and numerous other parts on my other halves 172 only to find the cause of the noise coming for the passenger footweel was a grommet left out when the alarm was fitted ......
They replaced the exhaust and numerous other parts on my other halves 172 only to find the cause of the noise coming for the passenger footweel was a grommet left out when the alarm was fitted ......
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#8
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Sounds like the good old renault standards that forced me to sell my heap of French crap [img]images/smilies/mad.gif[/img]
PS Rough highlights include replacing a wheel bearing 4 times in 3 weeks then when I returned to pick up the car I found it had miraculously accquired a smashed front wing and they tried to deny it. I then pointed out the silver paint on the courtyard pillar adjacent to where it was parked awaiting collection and the black matched paint from the pillar on the wing
and that's just highlights [img]images/smilies/mad.gif[/img]
PS Rough highlights include replacing a wheel bearing 4 times in 3 weeks then when I returned to pick up the car I found it had miraculously accquired a smashed front wing and they tried to deny it. I then pointed out the silver paint on the courtyard pillar adjacent to where it was parked awaiting collection and the black matched paint from the pillar on the wing
and that's just highlights [img]images/smilies/mad.gif[/img]
#9
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I have had the same with my puma [img]images/smilies/mad.gif[/img] they were supposed to have repaired lots of bits last time it went in but it came back the same and ran even worse
List of faults last time it went in:
Gears crunching into second when in traffic - not looked at they informed the lease company and that's it
Drivers door speaker cuts out - this has been in about 6 or so times and has even had the speaker replaced once but yet again they said it's fixed but it still does it
Drivers door rattles - still bloody does it [img]images/smilies/mad.gif[/img]
Brakes discs warped - they fixed 'em
Brakes loosing fluid - blamed it on the rear shoes being low even though I topped it up once and it went from max to min in a week and a half
60,000 mile service - they did that but knocked a sensor which gave the engine an air leak so it ran like sh!te
I hate garages [img]images/smilies/mad.gif[/img]
List of faults last time it went in:
Gears crunching into second when in traffic - not looked at they informed the lease company and that's it
Drivers door speaker cuts out - this has been in about 6 or so times and has even had the speaker replaced once but yet again they said it's fixed but it still does it
Drivers door rattles - still bloody does it [img]images/smilies/mad.gif[/img]
Brakes discs warped - they fixed 'em
Brakes loosing fluid - blamed it on the rear shoes being low even though I topped it up once and it went from max to min in a week and a half
60,000 mile service - they did that but knocked a sensor which gave the engine an air leak so it ran like sh!te
I hate garages [img]images/smilies/mad.gif[/img]
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