jbl

I wanted to book a hotel room through Holidayextras as it was a special offer good deal.
Filled in all the detail online and debit card details etc then it said there was an error. Next page flashed up and told me that the deal was no longer available at the offer price but was at £30 more.
I thought that it was against Trading Standards regs to advertise and lure a customer in at one price and then say that offer was closed but available at a higher price.
Is this correct ?
Need to be sure before playing the aggrieved customer.

Cheers

Brian

scud8

iTrader: (1)

Most web sites are careful these days not to fall into that trap. The Ts and Cs will almost certainly say that the displayed prices are not a formal offer to sell, so the price is not binding until they accept the order. Same deal with price stickers in a shop - if they have made a mistake and underpriced something they are not legally obliged to sell at that price. A lot of shops do for the good-will, but not all.

It's a different matter if they systematically advertise low prices but never sell at these prices - then they can be pursued for false advertising. It sounds like the situation you hit was simply a question of limited availability.

Leslie

As I understand it, if an article is offered at a price in the public domain, then they are bound to sell it at that price as advertised.

Les

Carlh

i booked a holiday, the tw@ts rang me a week later, told me that the price had gone up £1000 - rang trading standards, told me nothing i can do about it. theres no law to make anyone sell anything for the price advertised.

**** really.

jbl

Thanks all,
Offer , is of course, no longer on the website.

Cheers

jbl

mamoon2

Wrong. They are not obliged to sell anything

Midlife......

iTrader: (2)

The advertised price is simply an "offer to chaffer / treat" and is meaningless unless there is an acceptance and consideration (payment). If they don't accept the payment then there is no enforcable contract.

Yes, they can basically get away with it.....despicable

Shaun

Terminator X

iTrader: (7)

Whilst it may be an urban myth (?) did you hear about the chap who filled a shopping trolley to the brim at a supermarker then proceeded to barter with the teller on the price of every single item ... 1-0 to the shopper

TX.

urban

iTrader: (1)

No, not true

Leslie

I am not a legal expert but I remember that particular point being upheld some time ago.

Les

mamoon2

You obviously didn't, because it never happened.

Mind is playing tricks on you old boy

Leslie

In the first place I don't say things happened when they didn't.

Secondly, your impolite reference adds nothing to the weight of your post!

Les

mamoon2

In the first place, you do, because it didn't happen. If it would have, then a legal precedent would have been set.

Secondly, calm down dear, its just a joke

Leslie

You are not in a position to make such a statement about something I have said or about whether I am truthful in posts that I make.

You would also do well to re-think your attitude to others on this forum. A joke is one thing ,but a cheap and insulting inference is not!

Les

mamoon2

You stated you remember that point being held up before. You were wrong, simple as that. It has never been upheld.

Don't come all high and mighty with me because you don't like the fact I pulled you up on your false statement.

You might think you're immune to any kind of negative comments due to your generic non opinionated sitting on the fence posting but this is a public forum and people have different opinions and personalities

Chip

Calm down you two, and Mamoon is correct this time Les.

Leslie

I was not in the least concerned about his opinion about the subject in question and the fact that he stated his opinion as is his right.

My objection was to the inference about my mental ability and the unpleasant way in which he stated it.

I don't think that is unreasonable on my part.

Les