subevo

a few months back i used travelsupermarkets holiday money comparason site.to get the best deal for $500.the best company was crown currency exchange.arranged for delivery to be 1/10/10.now ive not received my money and its impossible to contact them.phone ringing out etc.they have now been taken over by iceplc from today but they say its got nothing to do with them and as far as they know its not in receivership.ive paid by cheque so im probably fooked.where do i go from here?who to complain to etc.

MDS_WRX

iTrader: (1)

Contact your bank, they may be able to help directly or if not should be able to point you in the right direction.

KevPage

Phone Police and get a crime reference number, then phone the bank and ask them to investigate the fraud. Bank should refund the money.

I'm going through the same with Santander over some payments that have gone out of my account.

Coffin Dodger

It doesn't sound good for you

http://www.bbc.co.uk/news/business-11466272

fivetide

iTrader: (1)

Yep - admin. Did you use a credit card? that might be your only option now, let them chase it while you get your money back.

Then, as with anything like this dude - Post Office. I'm only happy swapping cash for... er... cash.

5t.

David Lock

There was a report about this on Radio 4's Money Programme recently. Might be worth an e-mail to them as they might have some practical advice for the many listeners who had complained. Worth a message at least. Good luck. dl

PaulC72

Phew I thought someones else had paid for membership here

subevo

THANKS GUYS.just seen the bbc site and indeed its went into administration.glad i didnt get a grands worth now.some poor sods have lost £10000.

lesson learnt.i will never do this again.bad timing on my part by deciding to get my money on 1/10/10 a few days earlier and i wouldve been ok.

i must be jinxed.i put money into icesave and it went **** up.eventually got it back.
then changed bank to santander .as they promised no mistakes.guess what some direct debits never transferred so im still trying to sort it.

im off to vegas in a few weeks i wonder if i should gamble!!!!!!!!

forgot to say i booked with british airways.no doubt they will be on strike.

Leslie

Sorry to hear about your loss. They certainly seem to have gone to the wall by all accounts. Hope they don't escape the consequences or make any money out of it personally.

Les