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Old 28 October 2008, 12:25 PM
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hamyam
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Default Sky HD charges

Hi was told by a bloke in Comet that sky will be dropping the monthly £10 charge for there HD channels. I phoned Sky up but they told me they couldent say one way or the other. Anyone on here know anything?
Old 28 October 2008, 12:30 PM
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Bicco
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Cool, think it might be HD time for us then.
Old 28 October 2008, 12:39 PM
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hamyam
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Wondering if i should wait then,? Wonder if the box itself will stay at £75 pounds though?
Old 28 October 2008, 01:59 PM
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hamyam
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Thanks for the reply, sounds like you are in the know.Any idea when the new deal will start?
Old 28 October 2008, 02:01 PM
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Snazy
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If they drop the charge I will be on it like a rash
Old 28 October 2008, 03:02 PM
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speedking
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I know how to spell their , and that the correct word is its
Old 28 October 2008, 03:47 PM
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McWRX
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Just had mine fitted today. £49 for the box and fitting... £5 a month HD MIX
Old 28 October 2008, 03:51 PM
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EddScott
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Following the thread the other day, I rang Sky and said I was going to cancel.

I got the box for £49, installation for £20 and £5 per month for 6 months. I also got Multiroom installation for free.

Would be cool if they drop the £10 before I come off my discount rate.
Old 28 October 2008, 10:00 PM
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ScoobyDoo555
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Well, I too have just got sh1tty with Sky. Actually had an upgrade path as a result of introducing a friend. £75....

Told them I wasn't overly chuffed about being told one thing and then seeing this thread (I've told them to look here too!) and that I wanted to leave as I'd lost faith in the company's communication!

They offered me the box for £49 + £20 install. No change in monthly price though, nor free multiroom.
Asked them again about the subscription change - he couldn't comment but it seemed like a fair chance due to the history of subscription reductions!! lol!!

I did say that why does it have to come to my nearly cancelling (and in all seriousness, I was going to do so) to get the better deal

Couldn't really answer that.

Still, all sorted now.
Old 28 October 2008, 11:28 PM
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scoobyvirgin
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I watched Star Wars: The Clones Wars on Sky Anytime in HD today and the picture quality was amazing compared to the same SD broadcast. Whatever deal you can get, it'll be worth it!
Old 29 October 2008, 11:02 AM
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RRH
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I've been a customer for years- and an early adopter; sky digital, sky plus, sky HD- all on pretty much the first day they came out. We have the full package on two boxes. Think I'm paying about £65 a month.

I rang a couple of weeks ago to cancel, and was basically told 'ok'.

Not quite what I expected...
Old 29 October 2008, 11:26 AM
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Jamz3k
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I actually work for Sky as a Retail Agent and was briefed 2weeks ago on the whole HD plan. I can defo tell you they do not have any intention of dropping the £10 but are planning on giving the customer a hell of alot more for that £10 extra.

PS. My Sky+HD is coming today. I cannot wait till Battlestar Galactica starts back in January!
Old 29 October 2008, 11:26 AM
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hail-hail
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Originally Posted by RRH
I've been a customer for years- and an early adopter; sky digital, sky plus, sky HD- all on pretty much the first day they came out. We have the full package on two boxes. Think I'm paying about £65 a month.

I rang a couple of weeks ago to cancel, and was basically told 'ok'.

Not quite what I expected...
Tried the same. i have everything, HD, Multiroom etc. I wanted HD on my multiroom as well. So basically 2 HD boxes. I was happy to pay for the second box, but they wanted another £10 per month for the 2nd HD mix. I argued the toss as you don't pay again for any other channels on Multiroom, but they wouldn't budge. Threatened to cancel and they even advised me on which other provider to go for to get the best deal, even though it was crap compared to Sky.
They have the best HD package out so once they have have you signed up, they know their competitors can't touch it.

Still if the dropping of the £10 happens, I will get that 2nd box.
Old 29 October 2008, 12:03 PM
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Originally Posted by RRH
I've been a customer for years- and an early adopter; sky digital, sky plus, sky HD- all on pretty much the first day they came out. We have the full package on two boxes. Think I'm paying about £65 a month.

I rang a couple of weeks ago to cancel, and was basically told 'ok'.

Not quite what I expected...
yep, I did that in august sky + and multiroom and broadband, full package. Told them I wanted to leave they said okay, told me verbally the end date and then confirmed by letter a few days later.
Old 29 October 2008, 02:40 PM
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RRH
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I wonder what it costs them to obtain each new customer- advertising revenue etc. I once read that Orange quoted their spend per each new customer was £800 or something bizarre.

I'm surprised at how easily Sky let people leave- unless they're just wise to us 'threatening' and know the closest alternative is some way behind.
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