mart360

Just had the thing done yesterday.... but


It stinks Phew

it seems to run very hot, is this normal? we have moved it to another shelf with even more clearance, but still we get a horrible hot electronics smell


is this just the unit bedding in, or is it slowly cooking?

Mart

Snazy

Sounds like it has issues, dont remember any burning smells when mine was installed.
Has a bit of ventilation all round.

I would keep a good eye on that, if not call Sky and raise your concerns and stop using it for the time being.
Daft question, but is it near dust etc? Definatly the box that smells?

mart360

no not near dust, i was made to dust the shelf before fitting the unit. and yes its the box, it feels very warm when running,


i may give sky a ring today


Mart

Snazy

They do get warm and are renowned for being quite noisy, but not the burning bit.

mart360

Hmmm, it would seem we have the opposite....very quiet, but smelly, its more akin to when you have component failure, you get that dry hot smell.

It went back into the original space where the sky box was, so we've moved it now to see if that had anything to do with it....although you would have thought that the installer would have said if the location was unsuitable

Mart

john_s

iTrader: (1)

Maybe the cooling fan on it isn't running; that's what makes the noise on mine (though it doesn't really make a lot).

Snazy

Possible mate.

Its the click and spinning up of the HD that can wake me up lol

shaunywrx

Got one in the bedroom and it wakes me up at 5.55am precisely every morning, better than an alarm clock, i have to unplug it, if i don't want to be woken at 5.55am.

Snazy

lol glad I aint the only one

Its good for me, its dog feeding time too, I swear he uses it to keep time too.

scoobyboy

mine is the same, had it installed on thursday and can smell the hot electric smell. i presume it's just the unit being used and will die down eventually.

Snazy

Well thats a relief (or a worry)
At least its not isolated

Personally, for the next couple of days with it being like that I would like to have access to pull the plug quickly lol

The Zohan

Ours never gets hot or smells of elcetrical type smells (it sits beneath our DVD player). I would call sky in to look at it if it was me.

WR 1mposter

iTrader: (1)

You'll probably find it's a re-conditioned unit, someone else complained about it, sky changed it took it back to be checked over and then sent it to out again.

We've had 3 units in 24 months, 2 in the first 12 months, but never one for a burning smell, just the screen freezing while recording etc.
I think it's a ploy to make you take out the £10 a month extended warranty

hectic

Sky dont install Recon units on ANY 'New ' installs.. its a sackable offence, ffs!! if yours is a new unit and goes faulty within 90 days, you can have it replaced with a NEW unit .. if its older than that, will be replaced with an 'A Grade' (recon) unit..
if its a Component burning smell get sky out to check it/change as necessary.. they wont mind.


HTH
John

Allan

iTrader: (1)

Had ours fitted this morning, had a very slight burning smell when it was first switched on, it's fine now.

Allan

Snazy

lol everyone is getting Sky+ this week.
Welcome to freedom and being able to watch TV when YOU want

Got to get my HD box soon and get the + box put in the other room.

mart360

Smells again Unit is very hot on the left hand side (roughly where the PSU sits )


Just been in touch with SKY who have advised to unplug when not in use

engineer will be out on monday to replace box...


now will it be a new one, or a refurb?


surely it will be a new one?


Mart

Allan

iTrader: (1)

Only because it's on special offer at the moment, and I'm a tight git when it comes to SKY

hectic

Refuse to have a refurb!

WR 1mposter

iTrader: (1)

Ooops

Do you install sky by any chance