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Strange Letter from Sky...

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Old 03 December 2007, 09:39 PM
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Terzo 333
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Thumbs up Strange Letter from Sky...

I'll try and summarise :

About a month ago I joined Sky broadband, paying £17 / month for the "Connect" package.
I asked them when the free package was available and they said in the near future, and they would automatically alter my account when it was available in my area.
Letter has arrived saying it is now available in my area, and I have been moved over to the "Mid" package. (£5 / month)
Now, here's the twist, it then says in bold letters "As you are a staff member your Broadband subscription is free" !!!

I am not a staff member...!!!

Clerical error ? Will they cotton on to what they have done and then hit me for a big bill months down the line ??

Thoughts ?
Old 03 December 2007, 11:09 PM
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jods
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Wink

Originally Posted by Terzo 333
I'll try and summarise :

About a month ago I joined Sky broadband, paying £17 / month for the "Connect" package.
I asked them when the free package was available and they said in the near future, and they would automatically alter my account when it was available in my area.
Letter has arrived saying it is now available in my area, and I have been moved over to the "Mid" package. (£5 / month)
Now, here's the twist, it then says in bold letters "As you are a staff member your Broadband subscription is free" !!!

I am not a staff member...!!!

Clerical error ? Will they cotton on to what they have done and then hit me for a big bill months down the line ??

Thoughts ?

If you are down for a £5/month package it would take a LOOOONG time to build up a big bill !

Keep Schtum
Old 04 December 2007, 12:29 AM
  #3  
hectic
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ooops.. Ill ring the office in the morning and point out their mistake
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