Bank charges advice
16 February 2007, 12:41 AM
#1
Scooby Regular
Thread Starter
Join Date: Oct 2005
Location: West London
Posts: 1,914
Likes: 0
Received 0 Likes
on
0 Posts
Bank charges advice
Ok, i've slipped up for the first time ever and gone overdrawn on my current account.
For one whole day I was £25 overdrawn, the bank (Halifax) has charged me £69 for the pleasure.
This was broken down as follows - £30 for allowing a £3 cheque to be drawn against this overdrawn balance.
£39 for rejecting my monthly car insurance payment of £70.
Now, I will be phoning first thing tomorrow as although I have gone overdrawn on an account without an overdraft I was only for a single day (got paid today) and I believe taking another £69 for this minor slip is totally excessive.
Surely a £3 cheque should be charged at £3 plus interest for the day?
How on earth can rejecting a computerised transfer cost £39? I'd have though the system would be smart enough to just wait until the account had sufficient funds and action the transfer then?
Anyway, just like to know peoples opinions on the plan of attack. Do I beg and grovel or do I go on the offensive and threaten to close the account?
Opinons of any kind gratefully accepted
For one whole day I was £25 overdrawn, the bank (Halifax) has charged me £69 for the pleasure.
This was broken down as follows - £30 for allowing a £3 cheque to be drawn against this overdrawn balance.
£39 for rejecting my monthly car insurance payment of £70.
Now, I will be phoning first thing tomorrow as although I have gone overdrawn on an account without an overdraft I was only for a single day (got paid today) and I believe taking another £69 for this minor slip is totally excessive.
Surely a £3 cheque should be charged at £3 plus interest for the day?
How on earth can rejecting a computerised transfer cost £39? I'd have though the system would be smart enough to just wait until the account had sufficient funds and action the transfer then?
Anyway, just like to know peoples opinions on the plan of attack. Do I beg and grovel or do I go on the offensive and threaten to close the account?
Opinons of any kind gratefully accepted
16 February 2007, 12:54 AM
#2
Ok, i've slipped up for the first time ever and gone overdrawn on my current account.
For one whole day I was £25 overdrawn, the bank (Halifax) has charged me £69 for the pleasure.
This was broken down as follows - £30 for allowing a £3 cheque to be drawn against this overdrawn balance.
£39 for rejecting my monthly car insurance payment of £70.
Now, I will be phoning first thing tomorrow as although I have gone overdrawn on an account without an overdraft I was only for a single day (got paid today) and I believe taking another £69 for this minor slip is totally excessive.
Surely a £3 cheque should be charged at £3 plus interest for the day?
How on earth can rejecting a computerised transfer cost £39? I'd have though the system would be smart enough to just wait until the account had sufficient funds and action the transfer then?
Anyway, just like to know peoples opinions on the plan of attack. Do I beg and grovel or do I go on the offensive and threaten to close the account?
Opinons of any kind gratefully accepted
For one whole day I was £25 overdrawn, the bank (Halifax) has charged me £69 for the pleasure.
This was broken down as follows - £30 for allowing a £3 cheque to be drawn against this overdrawn balance.
£39 for rejecting my monthly car insurance payment of £70.
Now, I will be phoning first thing tomorrow as although I have gone overdrawn on an account without an overdraft I was only for a single day (got paid today) and I believe taking another £69 for this minor slip is totally excessive.
Surely a £3 cheque should be charged at £3 plus interest for the day?
How on earth can rejecting a computerised transfer cost £39? I'd have though the system would be smart enough to just wait until the account had sufficient funds and action the transfer then?
Anyway, just like to know peoples opinions on the plan of attack. Do I beg and grovel or do I go on the offensive and threaten to close the account?
Opinons of any kind gratefully accepted
GMTV - Are you the victim of unfair bank charges? Get advice from Martin Lewis of MoneySavingExpert.com
16 February 2007, 01:21 AM
#3
Ask them, politely, to refund all the charges.
If they refuse to pay back every single penny, advise them you will close your account. If they don't refund it all - move to another bank.
I've done this and they refunded all charges.
Robbing gits
If they refuse to pay back every single penny, advise them you will close your account. If they don't refund it all - move to another bank.
I've done this and they refunded all charges.
Robbing gits
16 February 2007, 06:58 AM
#4
Scooby Regular
Join Date: Mar 2002
Location: Bradford
Posts: 13,720
Likes: 0
Received 0 Likes
on
0 Posts
Halifax will let you away with it the first time if you ask them nicely. The second time you'll have to get all legal on their *** which is where Martin's site comes in.
16 February 2007, 06:59 AM
#5
Scooby Regular
Join Date: Mar 2002
Location: Bradford
Posts: 13,720
Likes: 0
Received 0 Likes
on
0 Posts
By the way they have no right to do it - like many, many, many things in this country they rely on you being too lazy or scared to make any stand against it.
16 February 2007, 08:06 AM
#7
Scooby Regular
Join Date: Jan 2004
Posts: 605
Likes: 0
Received 0 Likes
on
0 Posts
I found this the other day on BBC - seems you can claim the last 6 years of penalty charges back :
BBC NEWS | Business | How to claim back penalty charges
BBC NEWS | Business | How to claim back penalty charges
Trending Topics
16 February 2007, 01:07 PM
#8
I'm with the RBS and I once went over my overdraft and was called by them and asked if I wanted to up my overdraft to avoid being charged. Now thats customer service. RBS are brilliant.
16 February 2007, 01:34 PM
#10
Scooby Regular
Thread Starter
Join Date: Oct 2005
Location: West London
Posts: 1,914
Likes: 0
Received 0 Likes
on
0 Posts
Ok, just got off the phone with them. They immediately removed the £30 charge for the £3 cheque.
The operater though would not remove the £39 charge, onto a letter now to fight for that back.
Galling thing is it was a transfer to my savings that came out a day before pay day that caused me to go o/d. Not like I didn't have the money, just it was in the wrong place. Reason they said they didn't stop the transfer even though I had sufficient money is because they thought it might be for a mortgage...... b.....it!
The operater though would not remove the £39 charge, onto a letter now to fight for that back.
Galling thing is it was a transfer to my savings that came out a day before pay day that caused me to go o/d. Not like I didn't have the money, just it was in the wrong place. Reason they said they didn't stop the transfer even though I had sufficient money is because they thought it might be for a mortgage...... b.....it!
Thread
Thread Starter
Forum
Replies
Last Post
Sam Witwicky
Engine Management and ECU Remapping
17
13 November 2015 10:49 AM