robby

went to halfords yesterday as i'm off work for 2 weeks (holiday) and thought i'd sort myself out with a bike as i keep thinking of getting fit (well fitter).

don't want to spend much as i'll probably get bored within a week or so and looking at their bikes i saw a Diamondback with twist grips (think thats what they're known as?) and a disc front brake.
The bike was silver and black and that was the only 1 i wanted even though it was £160 (cheap to most people but more than i was looking to spend - if it lasted then fair enough)

i stood looking for 15 mins while the 2 muppets behind the counter tossed it off, i couldn't try the bike for size as it was in a rack so ended up walking out

i can't belive when there's 1 customer in a place and 2 staff they wont make any effort to be helpful - even a hello would have been nice

is there anywhere else in west yorkshire that stocks Diamondback bikes cheap? i tried the DB website but it's down

are Diamondback ok? i know many years ago the DB bmx bikes were 1 of the expensive ones

cheers

Diablo

It's a bit "off the wall" , and you might not have thought about it but I usually find walking up to the assistant and saying:
































"excuse me, I'm interested in buying this [insert product]"

- always works for me - maybe give it a try ???

robby

i know what you're saying but i think if these people are too ignorant to talk to customers even though they are getting paid to they don't deserve commision if the customer has to buy the product - they should sell it

Karl 227

Works for me FPMSL

OllyK

And yet a pushy salesman approaching me when I'm not ready is a sure fire way to see me walking out of the shop. I prefer to approach them when I am ready.

RoShamBo

iTrader: (1)

To add some balance, I went into Halfords recently to buy a bike for my 10 year old & the staff couldn't have been more helpful. Even when we picked the bike up & my daughter declared she didn't like the colour of the seat, the chap changed it for another one in a different colour on the spot. Great service.

R.

stevem2k

for that sort of money drop the disc and get a better frame.

GT Avalanche 3.0 ( non disc ) for £199 here :

http://www.comptoncycles.co.uk/produ...id=m1b8s2p1078


( not that it's particularly relevant to your rant )

Steve vRS

But I want a disc. It goes up to eleven.

Steve

stevem2k

I called it 'feature creep' when it happened to me

I claim extreme restraint kudos that I didn't get the hope 4pots at the same time

wilb

I hate pushy salesmen, I prefer to approach rather than be nagged. Can't believe you just walked out rather than asking!

BOB.T

Why stop at Hope 4pots when there are Hope 6pots!

Bob, desperately try to resist!

Abdabz

I bought a mountain bike from Halfrauds 3 years ago (a Saracen thingummy for about £200) and the lad who served me was spot on .
Granted I had to approach him and tell him why I was there, but I couldnt fault the service.
I have moved on from £200 bikes since but if anyone I knew was going for an entry level bike I'd happily point them in that direction

Kieran_Burns

iTrader: (1)

Halfords guy put me off buying the bike I wanted for my wife! I was VERY pleased with the service provided.. I told him the list of requirements, what *I* thought was the right thing to go for and he very politely told me I was talking bollocks

He then explained in quick detail what I should be looking for, showed me a bike that almost fitted the requirements and suggested I go and look at some specialist shops to see a wider range! How good was that????

turboman786

They are numptiees who earn a fiver an hour......this provideds little, if any, motivation to do anything beyonfd simply turning up to work.....been there, done that!

brumdaisy

I like her style But just imagine what she'll be like when she's 15

Frazzly

yeah to be fair theres little motivation in halfrauds do actuallydo anything. There are some bikes that arent actually too bad in halfrauds. I worked there for three years mainly in parts but for 6 months runnin a bike dept.

Big a1

Worked in the bike dept for 5 years whilst at Uni, A-levels etc.
I think its a bit harsh to say Halfords is the prob, I'd imagine the case would have been the same with p/t staff in any retail style outlet where commission was not applicable.

I think if you go to a specialist shop you are more likely to get served by someone with an interest in what the are selling and thus will be more helpful.

Still think I would have asked too

GT is the better bet 2

Leslie

I have always found Halford's staff to be extremely helpful in this part of the country.

Les