Useless feckers at the passport office!
#1
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Useless ******* at the passport office!
Me and MrsREV decided to book a holiday and we knew this would entail getting a passport for the little REVlet.
So we faffed about getting our 3 month old to pose for photos where his face filled the alloted percentage of photograph, while he had his eyes open and looking at the camera, with a neutral expression on his face and decided that, even though he looked like a tiny Jabba the Hut, we finally had finally met all the requirements!
Several weeks later and still no passport, so MrsREV started phoning the passport office on a daily basis and managed to speak to the person dealing with this particular passport application and things seemed to be moving well through the system. We were informed last week that we'd get REVlet's passport by courier sometime this week.
Lo and behold, the passport arrived, so now REVlet can fly abroad with us quite happily and legally.
Except, to get a passport for your infant you need to send off some documentation, which in our case included REVlet's log book, sorry, birth certificate, mine and MrsREV's Certificate of Imprisonment (sorry, Marriage Certificate) and (here it comes!) MrsREV's passport.
So far, we haven't had ANY of the documentation back and it's apparently all now "untraceable". So someone is now probably walking around with not only a passport to sell to the black market, but a marriage cert and birth cert to create a whole god damn fake family in our fecking name!
They've agreed to go and let MrsREV get a new passport tomorrow (no charge, how generous) but we'll likely never see our original marriage cert or birth cert again. I know you can get copies, but it's not the same, I'm really annoyed and don't understand how they can let this happen in this day and age of rife identity theft.
I don't want compensation, I just want our stuff back so I know it's not going to cause us issues later when some Nigerian family get £50k a year off the DSS in our name
So we faffed about getting our 3 month old to pose for photos where his face filled the alloted percentage of photograph, while he had his eyes open and looking at the camera, with a neutral expression on his face and decided that, even though he looked like a tiny Jabba the Hut, we finally had finally met all the requirements!
Several weeks later and still no passport, so MrsREV started phoning the passport office on a daily basis and managed to speak to the person dealing with this particular passport application and things seemed to be moving well through the system. We were informed last week that we'd get REVlet's passport by courier sometime this week.
Lo and behold, the passport arrived, so now REVlet can fly abroad with us quite happily and legally.
Except, to get a passport for your infant you need to send off some documentation, which in our case included REVlet's log book, sorry, birth certificate, mine and MrsREV's Certificate of Imprisonment (sorry, Marriage Certificate) and (here it comes!) MrsREV's passport.
So far, we haven't had ANY of the documentation back and it's apparently all now "untraceable". So someone is now probably walking around with not only a passport to sell to the black market, but a marriage cert and birth cert to create a whole god damn fake family in our fecking name!
They've agreed to go and let MrsREV get a new passport tomorrow (no charge, how generous) but we'll likely never see our original marriage cert or birth cert again. I know you can get copies, but it's not the same, I'm really annoyed and don't understand how they can let this happen in this day and age of rife identity theft.
I don't want compensation, I just want our stuff back so I know it's not going to cause us issues later when some Nigerian family get £50k a year off the DSS in our name
#3
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I applied for mine a while back. 3 weeks my sodding ****, its been 5 now!
And stories like this dont inspire confidence in yet another Civil service populated by numpties!
#4
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Originally Posted by NotoriousREV
So far, we haven't had ANY of the documentation back and it's apparently all now "untraceable". So someone is now probably walking around with not only a passport to sell to the black market, but a marriage cert and birth cert to create a whole god damn fake family in our fecking name!
#6
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If your moaning now, just think what you'll be saying next year when you have to apply in person at a Passport office for every new or re-newed passport. So if you & your wife and kids need passports, just think of the fun day out you are going to enjoy.
And before you ask why, how else do you think they are going to get the biometric data needed for the new style passports.
Its already been annouced, that you will soon be no longer able to apply by post, and will have to go to a passport office. And you can bet they won't be open on a weekend, meaning time off from work to go during the week.............
And before you ask why, how else do you think they are going to get the biometric data needed for the new style passports.
Its already been annouced, that you will soon be no longer able to apply by post, and will have to go to a passport office. And you can bet they won't be open on a weekend, meaning time off from work to go during the week.............
#7
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Used to work for a certain company that did lots of work with UKPA, unfortunely none of this suprises me in the least I'm sad to say, they where / are still completly inept.
Richard
Richard
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#8
I think the incompetent fools should be made to pay you compensation for the inconvenience and the loss of your documents.
The compensation should be stopped out of the salaries of those responsible.
That might just sharpen them up a bit so that they do their jobs correctly without screwing other people's lives up.
Les
The compensation should be stopped out of the salaries of those responsible.
That might just sharpen them up a bit so that they do their jobs correctly without screwing other people's lives up.
Les
#9
I mislaid my passport, so following guidelines reported it lost..
the dozy pillocck at the local cop shop told me i no longer have to report them lost, just contact UKPA
i did and UKPA said that it must be reported otherwise i could not get the crime number for the new one..
so i rang the cop shop who were adamant i didnt need it..
so i rang another cop shop who gave me the number!!!
and the stringent checks they needed to carry out which could mean i would wait up to 6 weeks for the passport...
nope, a replacement was on my mat within 2 weeks....
as for my son.....jeez talk about useless..
i applied for a renewal for my son, and as was under 12 he didnt need to sign for it,,,, anyway they rejected it 3 times for minor reasons, despite being checked by the PO??
at the last go it said not signed... so i rang them up... and had a pop
it must be signed sir....they quoted, i asked them to look at original date of application... well before his 12th b/day....
so after some umming and ahhing, he agreed just get your son to sign a blank passport form, and we will put that in the file and issue a pp
????
so why do we go through such rigmarole to get one??
M
the dozy pillocck at the local cop shop told me i no longer have to report them lost, just contact UKPA
i did and UKPA said that it must be reported otherwise i could not get the crime number for the new one..
so i rang the cop shop who were adamant i didnt need it..
so i rang another cop shop who gave me the number!!!
and the stringent checks they needed to carry out which could mean i would wait up to 6 weeks for the passport...
nope, a replacement was on my mat within 2 weeks....
as for my son.....jeez talk about useless..
i applied for a renewal for my son, and as was under 12 he didnt need to sign for it,,,, anyway they rejected it 3 times for minor reasons, despite being checked by the PO??
at the last go it said not signed... so i rang them up... and had a pop
it must be signed sir....they quoted, i asked them to look at original date of application... well before his 12th b/day....
so after some umming and ahhing, he agreed just get your son to sign a blank passport form, and we will put that in the file and issue a pp
????
so why do we go through such rigmarole to get one??
M
#10
When we applied for kids passports a couple of years ago our youngest was 6 months old. Our GP is a frien of the family and certified all the photos, writing - I have known the applicant for 12 years etc etc. He wrote on Lucy's "I have known the applicant for 6 months (since birth)"
Some nutter at the passport office sent it back saying that the person certifying the photos had to know the applicant for at least three years
Some nutter at the passport office sent it back saying that the person certifying the photos had to know the applicant for at least three years
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