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Vehicle Reg Retention Question

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Old 19 April 2003, 12:47 PM
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Jonto
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I put my private reg onto retention 2 weeks ago now, and i still haven't received my V5 and retention certificate.

I was told by the DVLA it would take 7 working days, but there is no sign of it yet.

Anybody had experience of this, and how long does it usally take ?

cheers
jonathan
Old 19 April 2003, 01:15 PM
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5cby
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it took mine about 4-5 weeks to come back
Old 19 April 2003, 02:18 PM
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chrisp
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Yep they seem to be a bit slow at the moment. Guy I know brought a car recently and had the V5 through and it was missing his surname. He sent it back took about 4 weeks to come back.
Old 19 April 2003, 04:55 PM
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TIFF-C20WTH
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I put my plate on retention about 5 weeks ago and still have had nothing back yet????

And i need the retention certificate to put plate on my new car!!!
Old 20 April 2003, 11:38 PM
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Jonto
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It getting on my nerves now, as i waiting for it to come back, to sell my car !
Old 22 April 2003, 01:43 PM
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Jonto
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Angry

It has still not arrived yet. I tried phoning the DVLA, what a joke that was ! it's just one big answering machine with no one at the end.

Is it possible to ring a number and fine out how long it will be ?

cheers
jonathan
Old 22 April 2003, 06:31 PM
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chrisp
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Jonto you could try and ringing the VRO (vehicle registration office) in Shrewsbury, number is in the book. I always deal with them as the DVLA is a nightmare to ring. I dont know if they can helkp but its worth a go.
Old 22 April 2003, 06:37 PM
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turboman786
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Just ring the customer services at Swansea....always get straight thru to an operator...

Mine took a whopping 8 weeks to come through though....
Old 23 April 2003, 01:09 PM
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Jonto
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Cheers lads !
Old 23 April 2003, 02:33 PM
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Jonto
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Angry

It's official !

The DVLA are the worst organisation i have every had to deal with in my life !
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