Customs
#5
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The UK is an EU member and goods travelling within the EU are classed as 'in free circulation' and are therefore not subject to customs clearance. This means that your parcel can travel without a customs invoice, and that your receiver will not have to pay any import duty or tax before they can receive your goods
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#13
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The clearance fee doenst need to be paid. Some companies have started automatically charging this to make additional profit as they are paying a bulk price for customs fast track. You agreed with the sender to pay the applicable UK import duties not a fast track fee for customs. The delivery company need to absorb this cost or get the sender to pay it if they didn't advise you of it.
I believe this is FedEx. I raised a complaint to the normal complaints team, and also one to their CEOs office and got 2 responses. THE CEOs office as they had sent the bill to a debt agency. They waived my full account balance including the import fees lol
Hers a blog with a nice letter template to send them
http://blog.adamowen.co.uk/dont-pay-...ancement-fees/
I believe this is FedEx. I raised a complaint to the normal complaints team, and also one to their CEOs office and got 2 responses. THE CEOs office as they had sent the bill to a debt agency. They waived my full account balance including the import fees lol
Hers a blog with a nice letter template to send them
http://blog.adamowen.co.uk/dont-pay-...ancement-fees/
Last edited by hackisfun; 31 January 2019 at 07:39 PM.
#14
The clearance fee doenst need to be paid. Some companies have started automatically charging this to make additional profit as they are paying a bulk price for customs fast track. You agreed with the sender to pay the applicable UK import duties not a fast track fee for customs. The delivery company need to absorb this cost or get the sender to pay it if they didn't advise you of it.
I believe this is FedEx. I raised a complaint to the normal complaints team, and also one to their CEOs office and got 2 responses. THE CEOs office as they had sent the bill to a debt agency. They waived my full account balance including the import fees lol
Hers a blog with a nice letter template to send them
http://blog.adamowen.co.uk/dont-pay-...ancement-fees/
I believe this is FedEx. I raised a complaint to the normal complaints team, and also one to their CEOs office and got 2 responses. THE CEOs office as they had sent the bill to a debt agency. They waived my full account balance including the import fees lol
Hers a blog with a nice letter template to send them
http://blog.adamowen.co.uk/dont-pay-...ancement-fees/
ive paid it mind as I want the part asap
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