LB4

I have been with N.U.D. for 3 years, since owning my current car, a MY00 UK Turbo with a few mods. Every year a ridiculous renewal quote would come through, usually £200+ more than i paid the previous year!
I would then go online to NUD and get a quote which has always been just under £600, take note of the quote reference and call them up to proceed and mention the mods at this time. They would see on their system i was an existing customer and see the renewal figure i had been quoted but would be happy to insure me still as a new customer with a new policy number for the price quoted online plus a bit extra for mods.
Until this year!!.... when they see i am an existing customer i am told they can no longer proceed with the quote and i have to be transfered to "customer services", a call center in Bangladesh or where ever the f*** it is.
Aside from struggling to understand a freaking word they are saying and trying to explain what an exhaust modification is, all i really get out of it is they now want to charge me £210 more than the online quote i had started with!!!
So i ring back to speak to someone in this country that i can actually understand and am told that as i am an existing customer i don't qualify for the discounts which applied to give the online quote!
But if i wait until my current policy expires and call back they could then happily insure me there and then for the online price, and no i wouldn;t have to be transfered to "customer services" to procedd with it.
Well thanks but no thanks!! ... i called A plan, spoke to Rob and he matched NUD online quote, and this was after i had told him of the mods to the car.

If you have owned your car for a couple of years or more i would recommend giving him a call.

Gary

Buzz Blaber

i have just had very similar thing happen to me but not online and just to top it all off lverpool vitoria my currant insurer wants to increase my exsesewhich has a £1000 foluntry on it

Clint B

I think some companies must just get so many lazy people just re-signing with them each year because thats the easy thing to do. It may be a contributing factor as to why renewal quotes often "creep" up in price. This is my first post on here as I haven't picked a scooby to buy yet (but thought i'd sign up in preparation), but have my eye on one locally, and have been ringing round insurance companies this week. My current insurer wanted a ridiculous amount! I've been happy all evening cause I called Privilage tonight and they quoted me £444 fully comp!! Not bad for a 25 year old with two SP30s and 6 years no claims??

Clint.

Woodgate

You are correct. That Churchill ad on telly is boll*x, saying something like you can save hundreds on your insurance.I rang em up and got put through to referals but they still tried to shaft me.
It's a pain but better to shop around. Searched on ScoobyNet and found A PLAN. Saved hundreds.

B9GLY

I joined A plan and had the same sort of thing happen to me with NUD!!!

super people to deal with and great price!!

thanks A plan

T4molie

Rob is spot on Couldn't fault the guy, very helpful

thedoc

Did they insist on a tracker? I checked for a quote for a WRX (tracker required) and a STI (no tracker)!!!?

Clint B

No, they didn't insist on a tracker. Just told them about the cat1 alarm/immob. I wonder how much of a difference it makes on where you live?? I live in a sleepy, quite town full of old people, so it may be a "low risk" area?? I dont know.

Clint.

GazTheHat

I'm in the same situation as you Clint. Live in a sleep village in nowhere, lOOking to get my (2nd) Scooby in around 5 weeks, so ringing to get quotes.

Just trying A-Plan now. But what i've had so far:

31, SleepyTown, Garage, 03 STi, £17k, Full NCB, Wife to drive too.
N-Union: £616
Egg: £739
eSure: £1300

Norwich union have been best for ages now, prolly because we have life, home and another car insurance with them, it all adds up. Let's see if they stay cheapest...

GazTheHat

Well A-Plan have come back with £789, so i'll try Privilege & Bell, but NUnion is firmly in the lead.