rookymatt

iTrader: (15)

Afternoon chaps!
Just got my beloved bug back from the bodyshop it was being repaired at, following it getting stolen!
Well to say i missed her was an understatement (2months it was there!!!)
However i have found a catalogue of issues, and i was wondering what you guys think in regards on where i stand with moaning about it to my insurer/shodybop!

1. the n/s a pillar paint is flat as a witches booby!
2. they replaced the battery and on the drive home i noticed a rattle from the engine bay- popped the bonnet to find the battery had been fitted with it crushing my xenon light wiring, causing the battery to sit pi**ed, and the monkey who fitted the battery assumed just not fitting the battery bracket would be better than struggling with the c**k up he made.
3. the oil level is over filled by 2 litres easily!!!
4. various black trims from the front bumper to the windscreen scuttle have overspray on them.
5. wheel arch flitches are not held in with expanding black plastic rivets, but are held in with masking tape!!!
6. the car had a respray yet the front bumper is scratched to hell.
7. the valeters who cleaned it left the carpets absolutely soaking wet so the interior is constantly misted up!!

Whats the best course of attack?? as to say i'm unammused is the understatement of the bloody century!!
Thanks in advance
Matt.

Moley

iTrader: (9)

Ring the insurers and tell them about the problems

Deepee74

I had A problem when I had my Classic Repaired, the paint was a slightly different colour. I got in touch with the repair company and they fixed it. However In your case there is more than Just a colour mismatch, I would contact the Insurance company Informing them of the problems stating you are not happy with the repair and want all the problems fixed at a dealer of your choice.

Did you sign a Disclaimer saying you were happy with the Repair ? If the Garage is doing 2nd rate Jobs the Insurance company would want to know about it I would hope.

rookymatt

iTrader: (15)

Just got of the blower to the insurance company. I did sign something upon picking it up, but a said to the insurance man that it was dark and raining so i wasnt able to see evrything. Once i got it home and inspected it in daylight i got a nasty suprise!
Anyway they said i need to let the bodyshop sort it as its their c**k up they have to fix it. IF it's still crap after that then i can take it to somewhere else. I hate having to pay such a HIGH PREMIUM for such a poor service.

seddomyster

iTrader: (9)

u pay your annual fee. this is what u pay for. u wanna proper job. they dont care because its not there car. dont let them get away with it

P555SBR

iTrader: (1)

i had the same sort of problem the other month with a body shop and am still trying to get it sorted dont give up until they put it right this is why we pay our premiums

beezor

iTrader: (1)

i agree dont give up until u get your car exactly how it should b mate-i was 'lucky' when sum numpty crashed into me at a roundabout-it was only a low impact crash but he broke bumper,bonnet,wing, indicator,side and headlight and my car was a cat c write off but i brought it back as salvage and got somebody i know and trust 2 do repairs 4 me and with 2nd hand parts,his repair work and respray of parts only cost me just over 500 quid and it came back better than ever! and i was so glad bcos the place it would have been repaired at that my ins comp used seemed like a complete shambles

nick172sport

iTrader: (6)

happend years ago tu wifes escort crap repair job hence next time when someone ran into her i insisted on it going to main dealers to be fixed which was done correctly