Glowplug

iTrader: (8)

Is this a garage asking for advise? Have you taken your scoob to these people in the last day or so?

https://www.scoobynet.com/general-te...g-classic.html

Kent Performance | Performance Car Specialists

andywiddss1

iTrader: (4)

scary very scary

KPCraig

What the hell is wrong with you people?????? Yes we work on numerous Imprezas daily, and have done numerous engine swops with no issues, and have never come across this particular problem before. If anyone tells you they know everything they are liars. I am not afraid to ask for advice where necessary, what do you think manufacturer technical helplines are for?
To me, with a problem not encountered before, a sensible course of action would be to consult with others to share information. I would offer advice for anyone else if needed.
If I can't seek information on a problem what else can I do, just make it up as I go along?
Not impressed at all.

andywiddss1

iTrader: (4)

i see ur point but u have to see it from a customers point of view , no garages i know would go on a public forum and ask details as to why a car would not start be it subaru or any other car , it just dosnt make good buisness sense

KPCraig

I'm not impressed with this site at all. ANY garage that gets a vehicle in with a problem not seen before will check all the basics through a set routine to eliminate certain things, but model dependant, technical advice is sometimes necessary to put a new slant on it. I am sure the garages you use do the same, but just don't tell you.
I don't see it as a weakness at all, we never stop learning no matter what trade you are in. To share information is not a sin, and to ask on here is not either.
We have diagnosed numerous Impreza problems that other garages have missed, and I am not on here to promote ourselves.
I am just glad that everyone of you know everything, and in your respective daily jobs never have to ask for advice.

andywiddss1

iTrader: (4)

again u are missing the point yes no one knows everything all i am saying is if i say to u its this or that that stopping it starting would u replace it u are messing with sumone elses car that may very well be on this forum and reading this do u really think this is good for ur buisness i think not

KPCraig

I understand your point totally, and, as you know nothing about me or my business to assume I would do that is insulting. All my intentions were to just get another slant on the problem. In no way would I replace parts on the say so of this or any forums, that is just plain wrong and stupid.
To get advice, then investigate further, bearing in mind this is on mine, and not the customers time is not wrong. Do you think I need to be discussing this really on a Saturday night?
I think from now on I will just speak to other specialists, as I do when other garages phone me, instead of wasting my time with Scoobynet.

RA Dunk

cut the bloke some slack ffs

Puff The Magic Wagon!

iTrader: (2)

If Kentp had registered under a different username & said it was "his" car, then he would get help without question. I personally see no issue with his coming on SN & asking for assistance from the people here as we are the ones (well me excepted maybe ) who just might have the requisite experience to help him. In a roundabout way we would also be helping the person whose car had a problem - another scooby owner.

I'm employed in IT. If I don't know the answer to a problem, then I go and find/ask someone who knows. Doesn't mean my employers pay me less or regard me as a less valuable employee, rather the opposite as someone who can think for themself and uses their nouse in getting the problem solved.

Again, we have also potentially embittened a poster who might, in the future, be in a position to help you, either with advice or with a discounted deal of some sort.

I personally feel saddened that any experience or expertise he might have may be lost to the community.

audioscape

well said if everyone knew everything no one would be asking anything and life would be boaring at least the guy has the ***** to ask for help and not charge someone hours of hours for labour to get no where. fairplay for having the ***** and asking the question. mitsubushi have been known to ask a few of the guys on the gto forums for help and they make the car!

KPCraig

Some sense at last! and I thank you for it. Perhaps my mistake was not registering under a different user name! I have never used Scoobynet for any info before, and I have been registered for quite a while, and after this I will not do it again. Thanks Guys!

RA Dunk

were not all morons in here dude, if i were a mod i would delete this thread

KPCraig

Deleting it would be the best thing really tbh, all it's really achieved is to create issues that don't exist.

340BHP-WRX

iTrader: (6)

That's Scoobynet for you these days It used to be a very helpful and informative site but those days seem long gone !

Glowplug

iTrader: (8)

Im not saying you should not recieve the advice/information you seek, mearly that as a performance car specialist surely you should have a more proffesional means to aquire the info. As said in one of the posts, 'if you had registered under another username and put it accross as your car' you would of got a better reponse (says more about your honesty than anything else i suppose) You must understand tho, esspecially in these time that money if very hard earnt and to find a business asking for advise on a public forum is a bit of a shock. Good luck with the scoob

dlatch

whats the difference between a garage or anyone lese for that matter asking a tech question via the internet?

i personally don't have any issue with it and to me it shows the lengths some garages are prepared to go to fix customers cars thats a good thing and considering the nature of the question asked was very likely a wise one.
impossible to know everything even if you specialised and it seems to me that kent performance don't just do scoobies.

KPCraig

We've got no chance with Subaru themselves as tbh they know less than us. The problem with import cars, be it Subaru, Mitsubishi or whatever, is that good sources of info are hard to come by, and the internet is useful 9 times out of 10. I will be wary as to how I source my info in future.
Thanks for the positive, and I will try to ignore the negative

Puff The Magic Wagon!

iTrader: (2)

On that note, I think we're done on this topic

Thanks

Puff

ALi-B

iTrader: (1)

Coming from the same background I can wholeheartedly say that the comments displayed towards you are ignorant to the facts that surrounding the vehicle repair trade, be it independent specialist or dealer (TBH I'm ashamed to be part of a forum where users have treated you with such contempt - this is not how I expect a community to behave). These days everyone in the motor trade all relies upon information sharing. Be it via internal networks (dealers) or open and closed subscribed forums (i.e Ukautotalk - of which is increasingly becomming inhabited by feejits, drowning and driving away the people who are able to provide help), and often a combination of all means is required. Without which labour charges for diagnostics levied on customers would be substantially higher for everyone.

Even vehicle manufacturers that do have open-source information, such as Kia (who provide free online shop manuals and TSBs etc), information is lacking on specifics which will aid a timely diagnosis and fix of a problem, and that can only be obtained via sharing. Be it within the same workshop, dealer network, manufacturers network or internet. You can have all the experience in the world in automotive diagnostics - even with a specific car manufacturer, but without relevant information it becomes a painstaking task of starting from square one of a long check-list, including back-probing and backwards engineering, until the fault is found.

Anyone can plug in a OBD scanner and read off a bunch of fault codes, but that is a very tiny, almost useless portal of information in the real world. For example on BMW oxygen sensor fault codes can be logged, even when the sensor is working perfectly - as often noted on BMWs with faulty MAFs, leaky fuel caps, leaky oil filler, faulty PCV valves, cracked PCV lines, bad earthing, failing CPS to even blocked oil feeds on the vanos units from a previous HG failure....yeah I've been there, where a BMW dealer failed - and I'm no specialist.