Notices
Essex Subaru Owners Club The official dedicated forum for Essex Subaru Owners Club Events.

Contacting Mocom

Thread Tools
 
Search this Thread
 
Old 23 March 2009, 10:27 PM
  #1  
B0DSKI
Scooby Regular
Thread Starter
iTrader: (17)
 
B0DSKI's Avatar
 
Join Date: May 2004
Location: Owner of BrCarDetailing
Posts: 10,626
Received 1 Like on 1 Post
Default Contacting Mocom

Seems like Mocom have fallen out of favour recently for whatever reason.


I've left 3 messages over the last 2 weeks and not had a call back Anybody else had problems contacting Zak recently
Old 24 March 2009, 08:38 AM
  #2  
Diesel_DC
Scooby Regular
iTrader: (7)
 
Diesel_DC's Avatar
 
Join Date: Jan 2007
Location: Back in Diesel wonderland - 3.0 TDi Quattro A4, with more toys than Ann Summers...lol
Posts: 4,984
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by B0DSKI
Seems like Mocom have fallen out of favour recently for whatever reason.


I've left 3 messages over the last 2 weeks and not had a call back Anybody else had problems contacting Zak recently
I needed and had a map tweak last week and zak got back to me after a couple of days
Old 24 March 2009, 09:27 AM
  #3  
B0DSKI
Scooby Regular
Thread Starter
iTrader: (17)
 
B0DSKI's Avatar
 
Join Date: May 2004
Location: Owner of BrCarDetailing
Posts: 10,626
Received 1 Like on 1 Post
Default

Cheers for that Dave

I'm only after having my Coilovers fitted along with some Braided Lines, maybe Zak's too busy
Old 24 March 2009, 10:02 AM
  #4  
WRX_Dazza
Scooby Regular
 
WRX_Dazza's Avatar
 
Join Date: Feb 2006
Location: Going further than the station and back !!! ZZZZZZZZZzzzzzzzzzzzz
Posts: 11,097
Likes: 0
Received 0 Likes on 0 Posts
Default

try here:-

Xtreme Scoobies - Tel: 01245 363623

Paul will do a top job and they have state of the art 4 wheel laser alignment too !!!
Old 24 March 2009, 10:08 AM
  #5  
cookstar
Scooby Regular
iTrader: (6)
 
cookstar's Avatar
 
Join Date: Apr 2005
Location: Stroke it baby!
Posts: 33,828
Likes: 0
Received 0 Likes on 0 Posts
Default

How are Mocoms managing to stay in business? I have seen so many of these threads of late. They must be losing a LOT if customers.
Old 24 March 2009, 10:42 AM
  #6  
53
Scooby Senior
iTrader: (41)
 
53's Avatar
 
Join Date: Dec 2005
Location: Standing Up
Posts: 16,742
Received 4 Likes on 3 Posts
Default

Originally Posted by B0DSKI
Cheers for that Dave

I'm only after having my Coilovers fitted along with some Braided Lines, maybe Zak's too busy
Hi Boyd,

Dan had his BC's done at Xtremes a couple of weeks ago and he is really pleased with the setup. I went down there Monday last and the workshop is really impressive as is the alignment bay I wouldn't think twice about going there having sampled recent service, and my wagon will be going back for tweaks very soon.

Knowlsey is also the cheapest around for NF Octane booster which I bought 5 of
Old 24 March 2009, 10:57 AM
  #7  
B0DSKI
Scooby Regular
Thread Starter
iTrader: (17)
 
B0DSKI's Avatar
 
Join Date: May 2004
Location: Owner of BrCarDetailing
Posts: 10,626
Received 1 Like on 1 Post
Default

Cheers Stu

I know we've discussed Extreme's before and i've also spoken to Dan regarding his Coilovers, it just really p1sses me off that i'm a "Valued" customer to Mocom's and don't even deserve a call back to say "I'm too busy" or "can't fit you in" but i don't even get that!!
The reason i'm sticking with them is that i deserve at least an explanation as to why i can't get a simple answer. Yes the Coilovers have been purchased elsewhere as have the braided lines but at £55 an hour labour fitting them and doning the alignment is surely easy money???

Last edited by B0DSKI; 24 March 2009 at 10:59 AM.
Old 24 March 2009, 10:58 AM
  #8  
Cocker
Scooby Regular
iTrader: (3)
 
Cocker's Avatar
 
Join Date: May 2004
Location: Essex
Posts: 1,821
Likes: 0
Received 1 Like on 1 Post
Default

And Xtreme were also good enough to keep my car on a ramp overnight due to Apex sending through the wrong top mounts

Dont know what would have happened if Mocom had of fitted them what with only having one ramp
Old 24 March 2009, 11:05 AM
  #9  
Darc174
Scooby Regular
iTrader: (13)
 
Darc174's Avatar
 
Join Date: Oct 2007
Location: Essex (Tesco petrol station)
Posts: 4,402
Likes: 0
Received 0 Likes on 0 Posts
Default

never had a problem with mocom my car is there today.
Old 24 March 2009, 11:07 AM
  #10  
B0DSKI
Scooby Regular
Thread Starter
iTrader: (17)
 
B0DSKI's Avatar
 
Join Date: May 2004
Location: Owner of BrCarDetailing
Posts: 10,626
Received 1 Like on 1 Post
Default

Lets get this straight i've never had a problem with Mocom either, thats why i find it exasperating that this is what happens to somebody who's been a customer for 3 years, and always paid on time!!
Old 24 March 2009, 11:14 AM
  #11  
Phil
Track Day Organiser
 
Phil's Avatar
 
Join Date: Aug 2001
Location: SX
Posts: 23,377
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Darc174
never had a problem with mocom my car is there today.
Perhaps you could prode Zak for Bodski
Old 24 March 2009, 12:11 PM
  #12  
SirFozzalot
Scooby Regular
 
SirFozzalot's Avatar
 
Join Date: May 2003
Location: Essex
Posts: 19,633
Likes: 0
Received 1 Like on 1 Post
Default

I know of a couple of others that have used Mocom in the past that have had to take their business elsewhere recently due to not being able to get in touch with Zak.
Old 24 March 2009, 02:57 PM
  #13  
John1uk
Scooby Regular
 
John1uk's Avatar
 
Join Date: Aug 2005
Location: Southend
Posts: 3,315
Likes: 0
Received 0 Likes on 0 Posts
Default Lessons from Kung Fu Panda

Maybe Zak is stil in training....



Last edited by John1uk; 24 March 2009 at 02:59 PM.
Old 24 March 2009, 07:18 PM
  #14  
Darc174
Scooby Regular
iTrader: (13)
 
Darc174's Avatar
 
Join Date: Oct 2007
Location: Essex (Tesco petrol station)
Posts: 4,402
Likes: 0
Received 0 Likes on 0 Posts
Default

Bodski i spoke to Zak for you, he said he will contact you
Old 24 March 2009, 07:25 PM
  #15  
B0DSKI
Scooby Regular
Thread Starter
iTrader: (17)
 
B0DSKI's Avatar
 
Join Date: May 2004
Location: Owner of BrCarDetailing
Posts: 10,626
Received 1 Like on 1 Post
Default

Originally Posted by Darc174
Bodski i spoke to Zak for you, he said he will contact you
Thanks M8
Old 24 March 2009, 10:03 PM
  #16  
simon57
Scooby Regular
iTrader: (2)
 
simon57's Avatar
 
Join Date: Apr 2004
Location: And there was my scoob gone it was..
Posts: 2,914
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Darc174
never had a problem with mocom my car is there today.
What you having done mr darcy??

when are you free for me hids matie..love to get them fitted..
Old 24 March 2009, 10:29 PM
  #17  
Darc174
Scooby Regular
iTrader: (13)
 
Darc174's Avatar
 
Join Date: Oct 2007
Location: Essex (Tesco petrol station)
Posts: 4,402
Likes: 0
Received 0 Likes on 0 Posts
Default

Hopefully soon mate, would be nice to get them done one night after work in the week if it suits you, maybe once clocks go back nxt week more light at night
Old 25 March 2009, 05:40 PM
  #18  
B0DSKI
Scooby Regular
Thread Starter
iTrader: (17)
 
B0DSKI's Avatar
 
Join Date: May 2004
Location: Owner of BrCarDetailing
Posts: 10,626
Received 1 Like on 1 Post
Default

Phone call first thing this morning from Zak

Coilovers and Braided Lines going on next Wednesday
Old 25 March 2009, 05:47 PM
  #19  
SirFozzalot
Scooby Regular
 
SirFozzalot's Avatar
 
Join Date: May 2003
Location: Essex
Posts: 19,633
Likes: 0
Received 1 Like on 1 Post
Default

Old 25 March 2009, 06:10 PM
  #20  
fiveskin
Scooby Regular
 
fiveskin's Avatar
 
Join Date: Mar 2008
Location: essex/east london
Posts: 251
Likes: 0
Received 0 Likes on 0 Posts
Default

i had a service done at mocom last thursday (19th march) so Zak's still very much in action.
the phone system seemed up the swanny though on that very day. kept going to some weird answering system thing that sounded like it had a ukranian accent.
Old 25 March 2009, 06:15 PM
  #21  
53
Scooby Senior
iTrader: (41)
 
53's Avatar
 
Join Date: Dec 2005
Location: Standing Up
Posts: 16,742
Received 4 Likes on 3 Posts
Default

Originally Posted by B0DSKI
Coilovers and Braided Lines going on next Wednesday
Hope all goes well Boyd
Old 25 March 2009, 08:10 PM
  #22  
Darc174
Scooby Regular
iTrader: (13)
 
Darc174's Avatar
 
Join Date: Oct 2007
Location: Essex (Tesco petrol station)
Posts: 4,402
Likes: 0
Received 0 Likes on 0 Posts
Default

Good Good Bodski

im sure your beover the moon with his work once again
Old 25 March 2009, 11:39 PM
  #23  
simon57
Scooby Regular
iTrader: (2)
 
simon57's Avatar
 
Join Date: Apr 2004
Location: And there was my scoob gone it was..
Posts: 2,914
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Darc174
Hopefully soon mate, would be nice to get them done one night after work in the week if it suits you, maybe once clocks go back nxt week more light at night
Old 26 March 2009, 08:28 AM
  #24  
Ms Gooner 1
Scooby Regular
 
Ms Gooner 1's Avatar
 
Join Date: Jun 2007
Location: aka Ms Trouble !! LOL
Posts: 2,000
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Darc174
Hopefully soon mate, would be nice to get them done one night after work in the week if it suits you, maybe once clocks go back nxt week more light at night
Forward - CLOCKS GO FORWARD


Old 26 March 2009, 09:26 AM
  #25  
B0DSKI
Scooby Regular
Thread Starter
iTrader: (17)
 
B0DSKI's Avatar
 
Join Date: May 2004
Location: Owner of BrCarDetailing
Posts: 10,626
Received 1 Like on 1 Post
Default

Originally Posted by fiveskin
i had a service done at mocom last thursday (19th march) so Zak's still very much in action.
the phone system seemed up the swanny though on that very day. kept going to some weird answering system thing that sounded like it had a ukranian accent.
Thats what i kept gettin, which i thought was strange as you usually get Zaks's voice.

Maybe thats at the route of the problems Can't wait to have the work done and get the geomatry sorted, the coilovers along with all the Perrin bits already on there should improve the handling somewhat

Cheers for everybodys help and kind words
Old 26 March 2009, 11:32 AM
  #26  
Darc174
Scooby Regular
iTrader: (13)
 
Darc174's Avatar
 
Join Date: Oct 2007
Location: Essex (Tesco petrol station)
Posts: 4,402
Likes: 0
Received 0 Likes on 0 Posts
Default

forward haha!!
Old 26 March 2009, 11:57 AM
  #27  
fiveskin
Scooby Regular
 
fiveskin's Avatar
 
Join Date: Mar 2008
Location: essex/east london
Posts: 251
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by B0DSKI
Thats what i kept gettin, which i thought was strange as you usually get Zaks's voice.

maybe that ukranian answering machine things not storing the messages or something? perhaps he doesnt know.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
KAS35RSTI
Subaru
27
04 November 2021 07:12 PM
Scott@ScoobySpares
Full Cars Breaking For Spares
55
05 August 2018 07:02 AM
leg200
Wanted
7
23 October 2015 01:30 PM
SunnySubie
Engine Management and ECU Remapping
4
06 October 2015 09:43 PM
t999cuk
Insurance
23
19 September 2015 09:38 PM



Quick Reply: Contacting Mocom



All times are GMT +1. The time now is 02:38 PM.