Scoobyworld
30 August 2007, 09:49 PM
#1
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Scoobyworld
Do they actually ever reply to emails ive sent them 2 now and have been waiting a week for a reply.Due to the nature of my work i havent got the time to ring during the day the only time i have is before 8am and after 6 so email is the only option.I will give them one more week to reply then i will take my business elsewhere.
Anyone else had any issues with them?
Anyone else had any issues with them?
31 August 2007, 12:45 PM
#2
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Hello,
Sorry to hear you have not yet received a reply to your emails. Could you please let me know your name and the email address you have been emailing and the dates you emailed on? We always do our best to reply to emails as soon as possible so if I can take the above information from you I can then investigate this matter further and reply accordingly.
Thanks
Mike - Scoobyworld
Sorry to hear you have not yet received a reply to your emails. Could you please let me know your name and the email address you have been emailing and the dates you emailed on? We always do our best to reply to emails as soon as possible so if I can take the above information from you I can then investigate this matter further and reply accordingly.
Thanks
Mike - Scoobyworld
cheers for the reply i will be in touch soon 
04 September 2007, 01:11 PM
#6
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Scoobyworld have always been great to me over the phone. I have had the odd delay with emails in the past but a phone call takes no time at all 
. Great customer service imo.
. Great customer service imo.
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