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HELP: Canon ZoomBrowser Ex.. error message..

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Old 08 December 2012, 11:19 PM
  #1  
salsa-king
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Default HELP: Canon ZoomBrowser Ex.. error message..

when I put my SC card in the laptop card reader.. the 'Auto Play' box comes up and I use the View/Download Images - (ZoomBrower Ex) to download my pix into the folder I want.

Worked fine in the week.. now, tonight, when I select the pix I want to Download and select the folder I want to put them in.. the click DOWNLOAD, I get a pop-up window appeared with a heading of

"Microsoft Visual C++ Runtime Library".

Within the window it stated: " Runtime Error! Program:C\Program Files (X86)\Canon\Zoom Browser EX MCU\MCU.EXE



Why is this?
How do I fix it?

BTW.. I've been on the canon site to Update the ZoomBrowser... but thats not helped.

BBTW.. I had a windows update run on my Laptop last night.. would that have anything to do with it?
Old 09 December 2012, 12:26 AM
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jura11
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Hi there

Try gain to download Microsoft Visual C++ Runtime Library

http://www.microsoft.com/en-us/downl...ion.aspx?id=29

Second thing I would do is download this and run this on folder where are you want to put the your photos

http://www.howtogeek.com/howto/windo...menu-in-vista/

Jura
Old 09 December 2012, 09:41 AM
  #3  
salsa-king
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hi,

I downloaded the Microsoft C++ Library,

makes no difference I still get the same Runtime Error when I try to download pix from SD card to folder.
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