Notices
Computer & Technology Related Post here for help and discussion of computing and related technology. Internet, TVs, phones, consoles, computers, tablets and any other gadgets.

Apple Problems

Thread Tools
 
Search this Thread
 
Old Oct 23, 2012 | 08:32 AM
  #1  
SRSport's Avatar
SRSport
Thread Starter
Scooby Regular
 
Joined: Jul 2009
Posts: 3,360
Likes: 0
From: North Yorkshire
Default Apple Problems

I know there are quite a few apple users on here so was wondering if any of you have had problems tethering your iphone with your macbook? I updated my laptop last night and since then it is refusing to tether using USB.

I have googled it and there seems to be a few wide spread problems with the only solutions being offered too complicated and way above my head. I don't pay £thousands for a combination that is incapable of doing the basics and requires me to be a computer tech to get it working again. What is going on Apple?
Reply
Old Oct 23, 2012 | 09:10 AM
  #2  
jonc's Avatar
jonc
Scooby Regular
 
Joined: Apr 2002
Posts: 7,647
Likes: 22
Default

Originally Posted by SRSport
I know there are quite a few apple users on here so was wondering if any of you have had problems tethering your iphone with your macbook? I updated my laptop last night and since then it is refusing to tether using USB.

I have googled it and there seems to be a few wide spread problems with the only solutions being offered too complicated and way above my head. I don't pay £thousands for a combination that is incapable of doing the basics and requires me to be a computer tech to get it working again. What is going on Apple?
There isn't a problem, it should just work, you're just not doing it right.
Reply
Old Oct 23, 2012 | 09:41 AM
  #3  
JackClark's Avatar
JackClark
Scooby Senior
25 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2000
Posts: 20,896
Likes: 53
From: Overdosed on LCD
Default

What did you google? Maybe that will help us to understand your problem. Right now I don't have enough detail to help.

Last edited by DJ Dunk; Oct 23, 2012 at 10:11 AM. Reason: Quite
Reply
Old Oct 23, 2012 | 09:44 AM
  #4  
Devildog's Avatar
Devildog
Scooby Regular
 
Joined: Aug 2006
Posts: 4,430
Likes: 1
From: Away from this place
Default

Originally Posted by SRSport
I know there are quite a few apple users on here so was wondering if any of you have had problems tethering your iphone with your macbook? I updated my laptop last night and since then it is refusing to tether using USB.

I have googled it and there seems to be a few wide spread problems with the only solutions being offered too complicated and way above my head. I don't pay £thousands for a combination that is incapable of doing the basics and requires me to be a computer tech to get it working again. What is going on Apple?
If you can't fix it then I suggest :

Go to apple website
Make appointment at Genius Bar
Have problem fixed

Sorted
Reply
Old Oct 23, 2012 | 10:24 AM
  #5  
SRSport's Avatar
SRSport
Thread Starter
Scooby Regular
 
Joined: Jul 2009
Posts: 3,360
Likes: 0
From: North Yorkshire
Default

Originally Posted by jonc
There isn't a problem, it should just work, you're just not doing it right.
Ive been doing it for 6 months and it wrks perfectly. Downloaded an update and now it doesnt. It still tethers via a wifi connection but the USB cable is better.
Reply
Old Oct 23, 2012 | 10:27 AM
  #6  
SRSport's Avatar
SRSport
Thread Starter
Scooby Regular
 
Joined: Jul 2009
Posts: 3,360
Likes: 0
From: North Yorkshire
Default

Originally Posted by Devildog
If you can't fix it then I suggest :

Go to apple website
Make appointment at Genius Bar
Have problem fixed

Sorted
Nearest one is 2 1/2 hours round trip. I shouldnt have to.
Reply
Old Oct 23, 2012 | 10:29 AM
  #7  
SRSport's Avatar
SRSport
Thread Starter
Scooby Regular
 
Joined: Jul 2009
Posts: 3,360
Likes: 0
From: North Yorkshire
Default

Originally Posted by JackClark
What did you google? Maybe that will help us to understand your problem. Right now I don't have enough detail to help.
I googled "USB tethering not working after update" and selected the most recent posts.

These were the sort of replies I got.

https://discussions.apple.com/thread...art=0&tstart=0
Reply
Old Oct 23, 2012 | 10:42 AM
  #8  
JackClark's Avatar
JackClark
Scooby Senior
25 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2000
Posts: 20,896
Likes: 53
From: Overdosed on LCD
Default

Firstly, it seems pretty rare, there would be an outrage if it stopped for a significant amount of people.

Secondly, that doesn't help you, it sucks when things stop working.

Thirdly, lets try some basic stuff before taking the advice on that link. I'd go to Network Preferences, Click the Apple then System Preferences, then Network. Is there any mention of the iPhone? I only used tethering for a short while so am working from memory. If there was I'd delete it, highlight it and click the - sign. Plug your phone in again and it should try to set itself up again. Turn tethering on and off on your phone. Lets try the little things first.
Reply
Old Oct 23, 2012 | 10:54 AM
  #9  
SRSport's Avatar
SRSport
Thread Starter
Scooby Regular
 
Joined: Jul 2009
Posts: 3,360
Likes: 0
From: North Yorkshire
Default

Thanks,
I deleted it and reinserted the cable but nothing happens. The iPhoto pops up but as far as tethering and the internet is concerned it doesnt exist.
Reply
Old Oct 23, 2012 | 11:07 AM
  #10  
Markus's Avatar
Markus
Scooby Regular
25 Year Member
 
Joined: Mar 1999
Posts: 25,080
Likes: 0
From: The Great White North
Default

Can you provide a few more details please:
1. iPhone type
2. iOS version on the device
3. Mac type and OS version

Does the phone display the tethering options and can they be enabled? Have you tried tethering by bluetooth or wifi (depends on the model, most can do USB and Bluetooh, I think only the iPhone 4 and above can do Wifi tethering, ie; creating a hotspot on the phone)

Have you tried, if possible, a different USB port on the Mac (I'm guessing here you want to tether the Mac to the iPhone so you can provide network connectivity to the Mac from the iPhone?)
Reply
Old Oct 23, 2012 | 11:13 AM
  #11  
JackClark's Avatar
JackClark
Scooby Senior
25 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2000
Posts: 20,896
Likes: 53
From: Overdosed on LCD
Default

A new version of iTunes will likely be released tonight, this may well fix your problem. If you can't wait my next step would be...

Open Finder and click Go on the menu bar. Select Go to Folder and past this in

/System/Library/Extensions/

Scroll down till you find AppleUSBEthernetHost.kext and delete it.

Now you'll have to reinstall iTunes, download it from http://www.apple.com/itunes/download/

Restart your machine

It's the same as the advice in your link but a simpler method.
Reply
Old Oct 23, 2012 | 11:23 AM
  #12  
SRSport's Avatar
SRSport
Thread Starter
Scooby Regular
 
Joined: Jul 2009
Posts: 3,360
Likes: 0
From: North Yorkshire
Default

Its an iPhone 4S iOS 6.
Not sure on Mac. Its a basic white one 17 months old on snow leopard.
Phone tethering option is on. It was working perfectly before the update last night. I dont think its the cable as other features still work on it.
Reply
Old Oct 23, 2012 | 11:27 AM
  #13  
SRSport's Avatar
SRSport
Thread Starter
Scooby Regular
 
Joined: Jul 2009
Posts: 3,360
Likes: 0
From: North Yorkshire
Default

Originally Posted by JackClark
A new version of iTunes will likely be released tonight, this may well fix your problem. If you can't wait my next step would be...

Open Finder and click Go on the menu bar. Select Go to Folder and past this in

/System/Library/Extensions/

Scroll down till you find AppleUSBEthernetHost.kext and delete it.

Now you'll have to reinstall iTunes, download it from http://www.apple.com/itunes/download/

Restart your machine

It's the same as the advice in your link but a simpler method.
Thanks, thats easier to understand. I take it that I wont lose any songs etc?
Reply
Old Oct 23, 2012 | 11:43 AM
  #14  
JackClark's Avatar
JackClark
Scooby Senior
25 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2000
Posts: 20,896
Likes: 53
From: Overdosed on LCD
Default

You won't lose anything. Also consider updating to Mountain Lion, it's very good.
Reply
Old Oct 23, 2012 | 12:19 PM
  #15  
TonyBurns's Avatar
TonyBurns
Scooby Regular
iTrader: (3)
 
Joined: Aug 2000
Posts: 25,565
Likes: 2
From: 1600cc's of twin scroll fun :)
Default

Have you rebooted your device (again)?
You will be amazed how many issues that clears.

Tony
Reply
Old Oct 23, 2012 | 12:52 PM
  #16  
Markus's Avatar
Markus
Scooby Regular
25 Year Member
 
Joined: Mar 1999
Posts: 25,080
Likes: 0
From: The Great White North
Default

Originally Posted by SRSport
Its an iPhone 4S iOS 6.
Not sure on Mac. Its a basic white one 17 months old on snow leopard.
Phone tethering option is on. It was working perfectly before the update last night. I dont think its the cable as other features still work on it.
Thanks for the info. What was the update that you performed? Was it on the iPhone or he Mac?

Jack has a point, iTunes 11 is probably going to appear after the apple event today. It might help

As it is the iPhone 4 give the Bluetooth or wif if tethering options a shot. Not sure if either of them will be faster than USB tethering ( not sure on transfer rates of wifi and Bluetooth). This would allow you to check if tethering is working at all.
Reply
Old Oct 23, 2012 | 02:42 PM
  #17  
Ant's Avatar
Ant
Scooby Regular
 
Joined: Jun 2008
Posts: 9,243
Likes: 0
From: Notts
Default

Wifi tethering is just as quick
Reply
Old Oct 23, 2012 | 02:49 PM
  #18  
SRSport's Avatar
SRSport
Thread Starter
Scooby Regular
 
Joined: Jul 2009
Posts: 3,360
Likes: 0
From: North Yorkshire
Default

Wifi tethering is what Im using as I have cancelled my broadband - no point and one of the strengths of getting an iphone on an unlimited data tariff.

It is usually as quick but will often time out compared to the usb which is more reliable. Its no massive problem but a pain non the less. I will see if they release an update and go from there.
Reply
Old Oct 23, 2012 | 03:02 PM
  #19  
JackClark's Avatar
JackClark
Scooby Senior
25 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2000
Posts: 20,896
Likes: 53
From: Overdosed on LCD
Default

That's the reason I've kept my unlimited tariff. No doubt 4G will need a new contract.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Tidgy
Computer & Technology Related
33
Oct 18, 2015 09:59 AM
XRS
Computer & Technology Related
18
Oct 16, 2015 01:38 PM
PetrolHeadKid
Driving Dynamics
10
Oct 5, 2015 05:19 PM
The Joshua Tree
Computer & Technology Related
30
Sep 28, 2015 02:43 PM
Wurzel
Computer & Technology Related
10
Sep 28, 2015 12:28 PM




All times are GMT +1. The time now is 04:18 AM.