Please recommend a different ISP
#1
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Please recommend a different ISP
Hi,
Am currently with Talk Talk (as they have bought out Pipex who I had been with for years).
Not at all happy with their customer support and wish to change ISP.
Which of the larger "national" ones are well thought of and is the change process simple enough?
Thanks
Am currently with Talk Talk (as they have bought out Pipex who I had been with for years).
Not at all happy with their customer support and wish to change ISP.
Which of the larger "national" ones are well thought of and is the change process simple enough?
Thanks
#2
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Try Sam Knows;
http://www.samknows.com/broadband/broadband_checker
Then do a comparison
That will tell you all the options. Of course you will have to ask people local to you to see who is better.
http://www.samknows.com/broadband/broadband_checker
Then do a comparison
That will tell you all the options. Of course you will have to ask people local to you to see who is better.
#6
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First of all find out from that link above what services your exchange provides. Ideally you want LLU as this is where the isp has their own kit in the exchange and you connect directly onto their network at the exchange, as opposed to going over BT kit.
LLU will be far cheaper than non LLU and then opens you up to bethere or O2. I was with bethere but then moved to O2 as I get unlimited broadband and no throttling, good customer service and web portal for what at the time was £7.50 a month, now £9.50 a month*
*This is discounted by £5 p/m through having an O2 mobile but doesn't have to be a contract one you can still get the discount with a payg sim.
I wouldn't use anyone else now for broadband O2 have been that good. BT send me marketing bumph must be once a month to join them and they are a joke in both pricing and customer service (lack of).
LLU will be far cheaper than non LLU and then opens you up to bethere or O2. I was with bethere but then moved to O2 as I get unlimited broadband and no throttling, good customer service and web portal for what at the time was £7.50 a month, now £9.50 a month*
*This is discounted by £5 p/m through having an O2 mobile but doesn't have to be a contract one you can still get the discount with a payg sim.
I wouldn't use anyone else now for broadband O2 have been that good. BT send me marketing bumph must be once a month to join them and they are a joke in both pricing and customer service (lack of).
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#12
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It's crap but if you're currently with TalkTalk then you will struggle to move to anyone that doesn't use a BT line. Most providers have an LLU in the exchange but they are only happy to move you from the BT LLU to theirs which means if you're on TalkTalk, Sky or Orange you'll struggle to swap to anyone other than BT. Stick it out with BT for 12 months then you can move again.
If you have Virgin in your area I'd go for the top Virgin package. If not see if you have Bt Infinity which I am currently using. It's fast and the top package doesn't have a fair usage policy anymore. I tested it and downloaded 900GB last month without any problems.
If you have Virgin in your area I'd go for the top Virgin package. If not see if you have Bt Infinity which I am currently using. It's fast and the top package doesn't have a fair usage policy anymore. I tested it and downloaded 900GB last month without any problems.
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