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Just moved house....broadband slow :)

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Old 14 December 2009, 11:01 PM
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Midlife......
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Default Just moved house....broadband slow :)

Evening

Just asking for a few pointers to improve speed

Just hooked up the wireless router tonight and speedtest.net gives a download of 0.9MB and an upload of 0.31MB. Ping time 55ms.

AOL (yes I know!) says it the distance I live from the main exchange which slows things down

Can I search using my postcode for a faster service?

Cheers



Shaun
Old 15 December 2009, 12:32 AM
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Adrian F
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sam knows web site might be able to help
Old 15 December 2009, 08:32 AM
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Dark
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You could also try Kitz & UKPhoneWiring

::. Kitz - ADSL Information .::

Guide to rewiring internal UK phone wiring

Not only is there an availability checker but also advise on fault finding, obtaining your router stats, etc that will help you isolate the problem.

Speedtest will only give an indication of speed, you really want to find out how fast your router is sync'd to the telephone exchange.

Unlikely changing supplier will make much difference given the already poor performance.

My top tips to start:

1) Plug the router directly into the BT master socket
2) Disconnect everything from your internal phone extensions
3) Work out how to get the stats from your router; in particular line attenuation, signal-to-noise ratio and line sync speed.

Once you have a baseline you can determine if the problem is your phone line or your internal extensions.

Post up your line stats and I can take a look.

Regards, Mark
Old 15 December 2009, 09:35 AM
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Shaun
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As above, we really need to see this information....

3) Work out how to get the stats from your router; in particular line attenuation, signal-to-noise ratio and line sync speed.
Old 15 December 2009, 12:34 PM
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mart360
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Dmt.exe & Telnet are your firends

See Shauns previous post on how he achieved a boost


Mart
Old 15 December 2009, 01:00 PM
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Hanley
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Switch to Virgin

Old 15 December 2009, 09:16 PM
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Midlife......
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Virgin not available

Just trying to work out my line stats, I'm not too computer literate

Shaun
Old 15 December 2009, 09:19 PM
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Midlife......
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Here are some of my line stats.........

Phone & Postcode search OK

Exchange Information
Exchange: Southwaite BT Code: LCSOW
Location: , CA4 0LE
Distance:- Direct: 3 km
(appx)* By Road: 3.86 km
Status
ADSL enabled: March 16, 2005
DSL Max enabled: March 30, 2006
SDSL enabled : Not Enabled
21CN due : (PSTN) No Info
21CN WBC (Broadband) Not available
Broadband Access Market Broadband Access† Market 1
Available ISPs Other Broadband Technology & LLU Providers
Although your exchange is BT owned, this does not limit you to just BT Broadband and a vast range of ISPs are able to supply you with adsl.
Available ISPs are too numerous to list, but some examples would be: Zen, Plusnet, IDNet, Enta, etc

The vast majority of UK ISPs use BTs exchange equipment to supply their broadband, for those ISPs you should use the information on the left.
The following is a list of providers offering an alternative service to BT Wholesale based broadband in your area.

LLU
AOL Not available
Be* Not available
C&W/Bulldog Not available
Edge Telecom Not available
Homechoice Not available
Lumison Not available
NewNet Not available
Node4 Not available
O2 Not available
Orange Not available
Pipex Not available
Smallworld Not available
Sky Not available
TalkTalk Not available
Tiscali Not available
UK Online Not available
WB Internet Not available
Zen Not available

Cable
Virgin Media Not available
Smallworld Media Not available

Wireless
EMnet Not available
Kijoma Not available
LTT Broadband Not available
Now Wireless Not available
OnLincolnshire Not available
Orbital/VFast Not available
UrbanWimax Not available



BT Line Speed Estimation

Fixed ADSL: 2048 kbps (2 Mb)
DSL Max: 3500 kbps (3.5 Mb)
21CN WBC : Not Available

Important: The above figures are obtained from the BTw database, which is often conservative.
DSLmax speeds are best guess based on the surrounding area and cannot take into effect individual line conditions which may effect the result such as the type of equipment you use or other issues which may affect the Signal to Noise Ratio.

If you already have adsl then you may be interested in Max dsl speed calculator which may give a better indication of your lines capability.
RAG Test Results

Fixed: 1Mbps and 2Mbps available
radsl: 512Kbps and 256Kbps available
MAX: ADSL Max is available
TPON: No info in database
Check: The check identified another service on your line which may prevent you from ordering a new ADSL connection. Examples are : Existing adsl connection, DACs, LLU, TPON etc

adsl 1 linecode : GGEC
dslmax linecode: GEGEGEC
Explanation of RAG codes.
†OFCOM Broadband Access Classification

Market 1: BT Wholesale is the only Market Operator
However you should still be able to get adsl from many other IPStream ISPs such as Zen, Plusnet, IDNet, Enta etc

For more info see Broadband Access Market Classification.
Old 15 December 2009, 10:16 PM
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You need the actual line stats from your router.

The Kitz website has instructions on how to obtain for most common routers.

Mark
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