spectrum48k

Anyone seen a problem with WinXP SP2, when you ask Windows to shut-down and it blue screens ?

It logs the user out and does everything as normal, then the screen goes black, then the BSOD. This happens every time he tries to shut down or restart.

"IRQ not less or equal" on the BSOD, and sometimes no TITLE on the BSOD

Its a friends Dell Dimension 521 with ATI X1300 Pro, 2GB, AMD Dual Core, which is only 3 months old and has very little software on it.

Only thing he can think of is it roughly started when he plugged a new 2GB usb thumb drive into it.

mart360

Have you tried a roll back?


might be driver related, or a memory stick has or is buying the farm

Mart

spectrum48k

yeah, it fails - I do the rollback then it attempts to shut-down normally and blue-screens. When it boots back to windows, it tells me the rollback was unsucessful.

looks like a needle in a haystack - think its time for a clean re-install

Kieran_Burns

iTrader: (1)

generally it's a driver issue with that error message. And usually a driver clashing with Anti Virus.

Try disabled AV BEFORE shutting down and see what happens

If you run a mini-dump (look up how to) you can interrogate it using WinDbg and see what the faulting module is

spectrum48k

thanks all - no anti-virus on there - I took it off yesterday just ot be on the safe side.

ended up doing a windows repair with original disk, which refreshed all the files, took of IE7 and it all seems fine for now!

thank again

HankScorpio

Do you have a linksys network adapter?

Mine did it every time I shut down till I changed the adapter for a netgear.

spectrum48k

No Hank, it was a broadcom 440x

HankScorpio

gazza-uk

whats the error message ?

i.e. 0x000000007b..