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360 launch machine

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Old 31 July 2007, 12:38 PM
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wah
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Default 360 launch machine

Well just put the 360 on for a blast on GOW had to update as soon as it came on so did, joined a game from an invite to be met with a frozen screen with fuzz all over it, turned the machine off to then be greeted with 3 red lights and the top right one out, looks like a hardware failure !!!
Old 31 July 2007, 12:43 PM
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Unlucky But, you'll get it repaired for free. By the way, It might start working again in the short term, for a week or so, then it will properly die and youll have to send it off anyway.

Call MS and they will sort you out.
Old 31 July 2007, 01:00 PM
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wah
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Just rang MS cheeky ******* don't even provide a box to send it back in now !!! will have to find on suitable
Old 31 July 2007, 01:40 PM
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Originally Posted by wah
Just rang MS cheeky ******* don't even provide a box to send it back in now !!! will have to find on suitable
Correct - But , on the plus side, they you it back in a purpose made plain white box ready for when you have to send it back again
Old 31 July 2007, 02:22 PM
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wah
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I hope not !! first problems I have had, how the hell does updating screw your console up ??
Old 31 July 2007, 07:50 PM
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Prolly just coincedence, and I guess it was ready to fail at any point. When you powered it up that's probably what caused it
Old 31 July 2007, 07:52 PM
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wah
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B@stard thing I Have done the towel trick now I can play Forza etc but as for GOW it has none of it !! oh well off to MS it goes and so the game begins of referb machines !!

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Old 01 August 2007, 07:02 PM
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Remember to remove your HD
Old 01 August 2007, 11:00 PM
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wah
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Yeah don't worry, it was removed even before they told me on the phone that I don't need to send it
Old 11 August 2007, 03:10 PM
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wah
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Well it was picked up on Thursday afternoon by UPS, the guy told me he alone had picked up 5 that morning just in his area that had been away already once for repair and were going back again .

Well heres to the wait now until it's return
Old 11 August 2007, 03:51 PM
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Originally Posted by wah
I Have done the towel trick
What's the towel trick?
Old 11 August 2007, 03:56 PM
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wah
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Lol was waiting for someone to ask me that

YouTube - Ring of Death Fix

This still didn't allow me to play GOW as soon as thta booted up it froze up just as it did before !!
Old 17 August 2007, 10:39 AM
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wah
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Well got it back this morning, 8 days after sending it away !!

Now's time to give it some hammering and see if it lasts out, it also seems quieter than before when playing games ??
Old 17 August 2007, 10:59 AM
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8 days is not a bad turn around!
I've only had the rings of death once on my Launch day machine. Was expecting the worst but it's been pretty reliable since!
Just hoping that if it does go wrong, it goes wrong before the 3 years is up!
Old 17 August 2007, 11:17 AM
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8 days nice I've just rung xbox support to get mine sorted as I think my DVD drive is on its way out. Moving house soon as well so don't want to move and still not have the 360 back, and I doubt they'll let me change the return address
Old 17 August 2007, 11:20 AM
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If you log in to xbox.com they now offer a tracking system for your repairs. (Not sure if its US only tho)
Old 17 August 2007, 11:25 AM
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asked that on the phone and yeah its US only
Old 17 August 2007, 12:09 PM
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wah
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Only problem is now I can't get onto live !! I have entered my IP manually but still no joy
Old 17 August 2007, 12:09 PM
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Originally Posted by A'K
8 days nice I've just rung xbox support to get mine sorted as I think my DVD drive is on its way out. Moving house soon as well so don't want to move and still not have the 360 back, and I doubt they'll let me change the return address
IIRC the extended warranty only cover the RROD and not any other problem. I also think my DVD drive is about to go bye-bye, so I'm planning on using the towel trick to trigger the RROD before ringing MS to replace it.
Old 17 August 2007, 12:49 PM
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Originally Posted by messiah
IIRC the extended warranty only cover the RROD and not any other problem. I also think my DVD drive is about to go bye-bye, so I'm planning on using the towel trick to trigger the RROD before ringing MS to replace it.

Well mine is over 1 year old now by 5 days but that's when I bought it from the shop, I rang xbox support from work thinking they'll give me troubleshooting stuff to do, but I told them I'd done the cache clear and a few other thing, so they got my xbox details up and said its still in warranty so I'll send you the shipping labels to return it for a repair but yeah I did think the same it only covers RROD but hay I'm not to argue..
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