ScuuBdoo

one day it worked the next it didnt. PC is only 4 months old.

If I go to Device manager and click hardware there is a yellow exclaimation mark beside the drive. In the properties it says this...

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

How do I fix this?

jpor

iTrader: (1)

Have you added anything hardware wise recently? Either externally or internally.

ScuuBdoo

nope. did nothing recently. One day it worked next it didnt.

I did add a TV card. But the drive worked for weeks after that so that cant be the problem.

I fitted a CR ROM drive I knew to be working into the spare slot and it didnt work.

Help! Im still stuck without a DVD RW/CD ROM drive.

adrianp

If you have tried another drive on the same cable with no joy, firstly try another cable but it sound like one of the IDE channels has died...

Can you connect the cd drive to the same cable that the hard drive is on?, it's not ideal (change it to slave device first) but hopefully it will get you up and running again.

If the other chanel has gone, it's either another motherboard needed or buy an IDE card to put into one of the slots in the back and run the CD drive off that. The only prob with using an add on card though is if you need to boot the PC fron CD then not all bios access the card before the pc has booted up fully.

Hope this helps a bit.

Ady.

D-an-W

iTrader: (1)

As adrianp said...Also has the PC been moved recently or knocked (Kids maybe?), if the IDE cables are not a great fit they can become disloged, the same goes for the Molex connector too.

Kuro

have you installed any games recently - some protection software has been known to knock out the CD/DVD capability

jaytc2003

iTrader: (1)

as Kuro says, installing software can cause this. If the device is showing in device manager then the computer is detecting it so the ide cables will be okay (you can check in bios if they are working)

I installed a game a few weeks ago and had exactly this same problem.

kingofturds

iTrader: (1)

I had this twice now once after installing nero and again after installing roxio.

ScuuBdoo

Only games installed are Flight Sim 2004, but again, the drive worked for ages after that being installed.

adrianp, I will try that thing you said, thanks.

ScuuBdoo

I had the PC open again today to have another look. Still not fixed the problem.

I tried swapping the IDE cable into slot IDE2 but the drive still doesnt work.

@adrianp...its not possible for me to connect the hard drive cable to the CD drive as the cables are different.

So, Im still stuck with this message in Device Manager...
Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

what can I do now?. I dont really want to go down the road of having an IDE card at the back of the PC.
thanks.

adrianp

Just done a search and found this. DO IT VERY CAREFULLY THOUGH.....

http://www.hardwareanalysis.com/content/topic/35761/

.................................................. ..........................
Re: CODE 41
Anyway I have resolve the issue:

To resolve this behavior, follow these steps:
Start Registry Editor (Regedt32.exe).
Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

On the Edit menu, click Delete, and then click OK.
Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

On the Edit menu, click Delete, and then click OK.
.................................................. ....................

Another suggestion on that post is have you uninstalled itunes?? If so, try re-installing it first....

Hope this helps

Ady.

kingofturds

iTrader: (1)

Thats what I did to sort the problem out, restarted and scanned for new hardware and problem solved

ScuuBdoo

OK I will try that now and see how I get on thanks.

kingofturds

iTrader: (1)

Make sure you follow the guide exactly ,any **** ups in reg edit and you could be in a lot of ****e

ScuuBdoo

I sure I followed it correctly. I deleted the upper and lower filters in the

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Im still online replying to emails so I havent had a chance to reboot yet.

ScuuBdoo

HAHAHAHA

IT WORKED! I have a working DVD drive again!

Thanks very much adrianp and everybody else for your help.

kingofturds

iTrader: (1)

Guess you have windows sp2 installed?

ScuuBdoo

XP sp2

kingofturds

iTrader: (1)

Yep I had no probs with nero until I installed that,then all my woes started

adrianp

No problem, glad to help...

I end up with all my mates computers at various times of the year when they decide to screw them up...lol

I even had one who said it just kept getting slower & slower over a few months...
Turned out that he had had it for about 3yrs using the internet with no firewall or antivirus running
It has so many virus & trogens etc running it was quicker/easier to back up his docs & pictures etc and do a wipe /clean install

Ady.