Cannot install or uninstall programs
15 June 2006, 08:37 PM
#1
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Cannot install or uninstall programs
Running windows XP and all of a sudden I cannot install a cd rom and uninstall and old program.
When I tried to uninstall using add or remove programs I get a popup window saying InstallShield(R) setup launcher has encountered a problem and needs to close.
When trying to install a cdrom I get Nokia_N80.exe has encountered a problem and needs to close.
I have looked in the windows helpsite and it only list specific error codes for installshield and as I am not getting one I do not know what to do to fix it.
I have got the Installshield updater and am runnning the latest version of it.
Any ideas of why I cannot do these functions anymore?
Bear in mind I am no IT expert so any help needs to be easy to follow.
Cheers
When I tried to uninstall using add or remove programs I get a popup window saying InstallShield(R) setup launcher has encountered a problem and needs to close.
When trying to install a cdrom I get Nokia_N80.exe has encountered a problem and needs to close.
I have looked in the windows helpsite and it only list specific error codes for installshield and as I am not getting one I do not know what to do to fix it.
I have got the Installshield updater and am runnning the latest version of it.
Any ideas of why I cannot do these functions anymore?
Bear in mind I am no IT expert so any help needs to be easy to follow.
Cheers
16 June 2006, 08:16 PM
#2
Originally Posted by EVOVI
Running windows XP and all of a sudden I cannot install a cd rom and uninstall and old program.
When I tried to uninstall using add or remove programs I get a popup window saying InstallShield(R) setup launcher has encountered a problem and needs to close.
When trying to install a cdrom I get Nokia_N80.exe has encountered a problem and needs to close.
I have looked in the windows helpsite and it only list specific error codes for installshield and as I am not getting one I do not know what to do to fix it.
I have got the Installshield updater and am runnning the latest version of it.
Any ideas of why I cannot do these functions anymore?
Bear in mind I am no IT expert so any help needs to be easy to follow.
Cheers
When I tried to uninstall using add or remove programs I get a popup window saying InstallShield(R) setup launcher has encountered a problem and needs to close.
When trying to install a cdrom I get Nokia_N80.exe has encountered a problem and needs to close.
I have looked in the windows helpsite and it only list specific error codes for installshield and as I am not getting one I do not know what to do to fix it.
I have got the Installshield updater and am runnning the latest version of it.
Any ideas of why I cannot do these functions anymore?
Bear in mind I am no IT expert so any help needs to be easy to follow.
Cheers
'Windows Installer' Manual
To get to services do the following:
Click on Start -> Run
Type: Services.msc /s then press return.
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