CRAIGFIN

I have a number of these Trojan Horse Dialers on my hard drive at the moment. I have an ADSL broadband connection so they are not a huge threat at the moment. The thing that pi$$es me off is that AVG detects them and then tells me to run a scan to remove them. AVG then tells me that it cannot remove them. How do I get rid of them? Before you start reeling off a list of software to try, I have listed below the software I have tried already (and still have installed).

Cheers,

Craig.


AVG V6.0
Hijack This
Spybot - Search and Destroy
Ad-aware SE - Personal Edition
Spyware Blaster

albob

Hmmm - some things are Very difficult to remove...
Have you tried an on-line scan?
http://www.pandasoftware.com/actives..._principal.htm
http://housecall.trendmicro.com/

takes a while, depending on your connection/number of files - but a combination of the two worked for me -- then I did a third (symantec) for good measure

alan

CRAIGFIN

Alan,

I have actually got the Panda online scan in my Favourites folder but it hasn't worked on my PC for months. It keeps closing the IE brower page. I will give them a go again.

Cheers,

Craig.

stevebt

iTrader: (8)

un plug your drive turn it in to a slave and then plug it into someone elses pc and delete all the files you need manually,then return to master and put back into your machine cant be any worse than what you have if you have any probs

compshack

Make sure that your avg is upto date. The free version is upto 7 now so I would update to that. Also HIjack this will see all the problems it's just knowing which to exclude.
Spyware can be difficult to get rid of in certain curcumstances.
If you have xp sometimes a system restore does the trick.

phelpsa

With my sophos, it says it can't remove it but it tells me where it is. Then I just go and delete the file.

Adam

Chris L

Is Spybot finding anything? Spybot has another mode that will run before Windows starts up. This is often a good way to get rid of the really annoying spyware programs. Worth a try.

CRAIGFIN

Thanks for the replys,

I have upgraded AVG to version 7 and ran the suggested online scans. It appears to have improved things a lot. None can remove the last remaining dialer.....Dialer.10.AH. Any ideas??

Craig.

R1916v

Stop going to dodgy sites! :P

DaveD

iTrader: (2)

I found a useful little free program on winpatrol.com which can disable more than one program at once, thus allowing you then remove the offending items off the hard drive and out of the startup list. (Some of these programs have duplicates which are activated when one or other is deleted - making them near-imposible to remove!)

Spent a few hours on my brother's m/c over New Year, and have managed to remove some stubborn spyware & adware progs.

I discovered this through reading Feb edition of Computer Shopper [hangs head in shame]

DemonDave

iTrader: (13)

goto www.pestscan.com .... it will tell you the elements of the "pests" and how to remove them

Dave.

albob

some info on your dialler here --

http://www.d-a-l.com/help/archive/in...p/t-12300.html

alan

GaryScoobNCBR

the normal reason for progs not being able to remove certain files is because there is already a program runnning that is using that file.

Browse to the file in explorer ..rename it, reboot then run the scan again, because you have renamed it the program wont be able to load it and so when you run a scan it will be able to delete it no problems...