anybody got a contact NUMBER for EBuyer?
16 December 2004, 07:38 AM
#1
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anybody got a contact NUMBER for EBuyer?
As title really - ordered some bits of 'em, and the one thing hasn't turned up. Need it for Christmas 
Any ideas?
Dan
Any ideas?
Dan
16 December 2004, 07:40 AM
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Sorry can't help on this and I know from feedback that they are a nightmare when things go wrong as its near impossible to contact them.
Very cheap though
AllanB
Very cheap though
AllanB
16 December 2004, 08:06 AM
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In my experiance of Ebuyer, It will turn up, but it would be worth putting a enote on the web site. Some items are dispatched from differant warehouses so they all don't come at the same time.
With last few orders coming up to Christmas they have been delayed by one or two days but they do get there.
With last few orders coming up to Christmas they have been delayed by one or two days but they do get there.
16 December 2004, 08:40 AM
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Do think they do contact numbers at all now.
We order LOTS of stuff from ebuyer. Used to be a nightmare returning stuff. But since their appearance on Watchdog, they're bloody quick now. I returned something monday and received replacement Wednesday...mind you, I can drop things into the warehouse as I live not too far away.
if it's only a day or too late, I'd wait for a day. Then raise another order, with next day delivery is needed and then leave an e-note asking for product and delivery refund.
EBuyer have been very good on returns recently.
We order LOTS of stuff from ebuyer. Used to be a nightmare returning stuff. But since their appearance on Watchdog, they're bloody quick now. I returned something monday and received replacement Wednesday...mind you, I can drop things into the warehouse as I live not too far away.
if it's only a day or too late, I'd wait for a day. Then raise another order, with next day delivery is needed and then leave an e-note asking for product and delivery refund.
EBuyer have been very good on returns recently.
16 December 2004, 10:16 PM
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I ordered £4k of stuff and it was due last Thursday. Bits n bats arrived each day through until Monday. Couldn't build anything as the MoBo's arrived last. 4 out of 5 were knackered. I noticed that bits were missing (usb plug in modules) from the 4 packs, so I reckon they were already knackered and ebay knew but sent them out to another customer to try) The replacements all work and have the USB plug ins. I had to order the replacements with express delivery for the next day...they've still taken an extra day. You can't contact them, but they do reply to enotes, within 5 days !!
Once you have enote contact they are very good at further replies.
They've promised to refund me delivery costs and return costs, but I doubt whether I will ever use them again.
Tony
Once you have enote contact they are very good at further replies.They've promised to refund me delivery costs and return costs, but I doubt whether I will ever use them again.
Tony
16 December 2004, 10:53 PM
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"whois" knows all...
Code:
lum@Filia $ whois ebuyer.com
Registrant:
Ebuyer (UK) Ltd (EBUYER5-DOM)
201 Woodbourn Road
Sheffield, South Yorkshire S81 7QP
UK
Domain Name: EBUYER.COM
Administrative Contact:
Naylor, Mike (MNI191) mnaylor@EBUYER.COM
EBuyer.com
Suite 215, The Portergate, Ecclesall Road
Sheffield
S11 8NX
UKR
+44 114 2096033 fax: +44 114 2096033
Technical Contact:
Patel, N (XVYDDRCNLI) npatel@EBUYER.COM
Ebuyer UK Ltd
Unit 5, Centurion Business Park
Coggin Mill Way
Sheffield
S60 1FB
UKR
+44 1709 514 707 fax: 999 999 9999
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16 December 2004, 10:58 PM
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I've 'kicked off' at ebuyer a couple of times via Enotes (ha ha, I'm a keyboard warrior 
) - demanded goods tomorrow, insisted on refunds etc.
Generally now they are very good. Even reply to my enotes the same day....even same hour last time.
) - demanded goods tomorrow, insisted on refunds etc.Generally now they are very good. Even reply to my enotes the same day....even same hour last time.
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