Cancelling AOL subscription
05 August 2004, 06:17 PM
#1
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Cancelling AOL subscription
As above anyone know how to go about cancelling this ??
Only took the months free trial & seeing as i just got b/b i dont need it anymore
thanks
stephen
Only took the months free trial & seeing as i just got b/b i dont need it anymore
thanks
stephen
05 August 2004, 11:42 PM
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Good luck i say is what you need.I ended up having a huge row with every department till they finally cancelled my subscription and gave me a refund for taking money from my card with out telling me that i needed to ring again some three months later to recancel.
Kept on getting the have another three months on us you never know you may change your mind response.They just couldnt get round the fact i just didnt use the service even when they checked my account i had.
Kept on getting the have another three months on us you never know you may change your mind response.They just couldnt get round the fact i just didnt use the service even when they checked my account i had.
06 August 2004, 12:26 AM
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Can you post full details, my mates asked me to go and sort out his Misses Dell Laptop, she stupidly put on AOL, now having loads of problems getting it off. Never used it, but heard it's a pain to remove, and get out all the ****e it puts on.
It's a fairly new laptop, so if it gives me too much problems I'll nuke the hard-drive, and put a fresh copy of XP on!
That's my answer to most computing problems LOL!
It's a fairly new laptop, so if it gives me too much problems I'll nuke the hard-drive, and put a fresh copy of XP on!
That's my answer to most computing problems LOL!
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07 August 2004, 05:12 PM
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Originally Posted by mynickers
Can you post full details, my mates asked me to go and sort out his Misses Dell Laptop, she stupidly put on AOL, now having loads of problems getting it off. Never used it, but heard it's a pain to remove, and get out all the ****e it puts on.
It's a fairly new laptop, so if it gives me too much problems I'll nuke the hard-drive, and put a fresh copy of XP on!
That's my answer to most computing problems LOL!
It's a fairly new laptop, so if it gives me too much problems I'll nuke the hard-drive, and put a fresh copy of XP on!
That's my answer to most computing problems LOL!
I wouldnt touch aol with a barge pole now IMHO.
07 August 2004, 07:23 PM
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From AOL.CO.UK FAQ's:
mynickers - suggest you go the nuke route !!
I wish to cancel my AOL membership - how do I do this?
If you wish to cancel your membership, simply call us on freephone
0800 376 4407 (+353 51 333100 from outside the UK) and one of our Member Services agents will be happy to assist you. Our lines are open seven days a week, 8am - 9pm GMT.
For verification purposes, please have the payment information you provided when you registered with AOL (e.g. credit card or bank account number) close at hand. When your account is cancelled, you will receive a four-digit confirmation number which you should keep for future reference.
Alternatively, you can email us from your Master Screen Name to Canceluk@aol.com or write to us at AOL Cancellations Dept, PO Box 676, Bristol, BS99 1YN (please remember to include your validation details and your day and evening telephone number so that we can respond to you).
If you wish to cancel your membership, simply call us on freephone
0800 376 4407 (+353 51 333100 from outside the UK) and one of our Member Services agents will be happy to assist you. Our lines are open seven days a week, 8am - 9pm GMT.
For verification purposes, please have the payment information you provided when you registered with AOL (e.g. credit card or bank account number) close at hand. When your account is cancelled, you will receive a four-digit confirmation number which you should keep for future reference.
Alternatively, you can email us from your Master Screen Name to Canceluk@aol.com or write to us at AOL Cancellations Dept, PO Box 676, Bristol, BS99 1YN (please remember to include your validation details and your day and evening telephone number so that we can respond to you).
mynickers - suggest you go the nuke route !!
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