v5 man

iTrader: (4)

just got my computer back from repair, complete with new hard drive and memory stick. problem is this:

it starts up ok, windows 2000 professional
then has a box with username: administrator and requests a password!!??
dont know what thats about. if you leave the password blank and hit enter you go straight into the desktop ok.
But, it then comes up with "found new hardware wizzard"!!??
hit next to continue, then says something about the wizard will complete the installation of this device - video controller (vga compatible)
search for suitable driver.
so i hit next, but it cant find a suitable driver from the floppyor cd rom drives??!!

also, i`ve tried to change my wallpaper, but the images are corrupt, and not true quality, also tried to install my digi camera cd, but you cant make out the wording when it pops up as its just speckled dots!!??


can someone please help me. im at a loss.

regards, Cliff

sti555

cliff,

win 2k pro is a network version of win 2k hence the logon prompt, don't worry, to setup a password just press ctrl+alt+del all together click change password!..

Sounds like you need to re-install the drivers for your graphics card.. also worth checking your running in 16 or 32 bit color depth, right click on your desktop, settings tab then select higher colour range, you may be only in 16 or 256 colours hence the poor display!

Cheers

Tim

v5 man

iTrader: (4)

cheers,
just checked on the settings and i only have the option of 16 colours, is that correct?

also, how to i reinstall the drivers for my graphics card?

Cliff

sti555

16 colours = poo! lol!

Need to know what graphics card you have, any ideas??, does the monitor cable plug into the ATX area or do you have a AGP based card??

Could also have a look in the device manger see if it's recognises the card, right click on MY COMPUTER>PROPERTIES>HARDWARE TAB>DEVICE MANGER, you migh see it listed there..

Once you know what card you have, easy peesey!

v5 man

iTrader: (4)

ok, this is where i start to sound really stooopid
all I know is that my monitor plugs into the vga post at the back of my tower, full stop
i have the device manager screen open, but not too sure what im looking for, ie, what sub heading etc

Cliff

sti555

look for "display adaptors"

click on the + see what it says..

v5 man

iTrader: (4)

havent got one called display adaptors!!

lightning101

Probability of it being ATI radeon series or Gforce series

so either www.nvidia.com or www.ati.com

both drivers work for all models - just try both.

sti555

ok, don't worry, do you plug your monitor in right near to your mouse & keyboard... or is the monitor plug (blue) abit further apart in a slot??, his will determine if you have on board graphics or an agp card..

sti555

or better still make & model of computer.. or try what lightning suggests, personally I would 'seek' out the correct driver for max perfomance & stability!

v5 man

iTrader: (4)

ok, thats easy monitor plug is blue
fits in seperate from mouse

v5 man

iTrader: (4)

make = TINY
model = 810L (although it now has a new hard drive)
was windows millenium edition, now win2k pro.

sti555

mmmn can't see much info, prob gonna be an early agp or pci based card, especially as it came with ME..

when the computer boots up do you see any text before the bios that tells you about the graphics card??, best way to check is to boot your computer uo as normal, just after it finish's detecting the hard drives etc, press reset his will show the pre boot & the monitor will be on full power, if you see anything press "pause" & write it down

sti555

if your struggling ring this number (tiny) 0906 558 0234 ,best not gas £1p/min eeeeek!, you will prob find the controller is a generic one, if you dont have any luck with lightings links give 'em a try

sti555

Just found this!!, yippee



[Reinstalling/Refreshing the I810 display driver.

Tech Doc ID: TDHVA0009 Reviewed: 10/08/2001 Printer Friendly

Turn on the PC and start tapping the F8 key, which will bring up a Windows 98 Startup Menu.
Highlight Safe Mode by pressing 3, press Enter.
You will get a message "Windows is running in safe mode", click OK.
Click Start, move to Settings and click Control Panel.
Double click System.
Click Device Manager tab.
Click the plus (+) sign next to DisplayAdaptors.
Highlight the Intel810 driver and click Remove. If more than 1 is present, repeat steps 7 & 8 till all are gone.
Click the (+) sign next to Monitors and remove all monitor drivers in the same way.
Close system properties.
Click Start, Shut down ,select Restart and click OK.
As it reboots it will say new hardware found and will either;
Install the drivers automatically and prompt to restart
or

Stop at the add new hardware wizard. If so put in the TINY SYSTEM RESTORE PACK CD and follow these instructions:

Click Next twice
Take out any ticks, then put a tick in Specify A Location only.
Click Browse
Click the (+) next to D: (or the drive letter the CD is in)
Click the (+) next to Drivers
Click the (+) next to Display
Click the (+) next to I810
Highlight Win98SE
Click OK
Click Next
Click Finish
If it prompts to restart, click on Yes

NOTE: WHEN RESTARTING IT MAY STOP AT AN add new hardware wizard again for a plug and play montior. If so:

Click Next twice
Delete what is in the Specify ALocation box and type C:\windows\options\cabs
Click Next
Click Finish

v5 man

iTrader: (4)

ok, stupid question no.10 here, what reset button? cant seem to stop it whilst booting up. first comes up with black screen and tells me its loading windows, then just loads up.

sti555

here managed to find the 2000 drivers

have a try

v5 man

iTrader: (4)

okay, im at the point of "lets see how far i can chuck it"
when i stop the boot up, by pressing f8, i get a windows 2000 start up menu unlike your instructions!! also, the link you gave me doesnt seem to be working

v5 man

iTrader: (4)

right then, got it to boot up in safe mode.but, like i say, i dont have a display adaptors marker. heres my list:

(vdu icon) ADMINIST-871E51
(VDU ICON) computer --- advanced config and power i/face (acpi)pc
disk drives
dvd/cd-rom drives
floppy drives
floppy controllers
IDE ATA/ATAPI controllers
keyboards
mice and pointing devices
network adaptors
?other devices
?multimedia video controller
? PCI device
? video controller (vga compatible)
ports (com and lpt)
sound
system devices
universal serial bus controllers.

v5 man

iTrader: (4)

I GIVE UP!!!!!!!!!!!!!!!!!!!!!!!!

sti555

V5man,

what did you try the drivers link above in my post??, otherwise call the helpline get em to email them over to you!

Don't give up

v5 man

iTrader: (4)

sti555, thanks for all your time and advise last night. I have spoken to the repair shop today, who agree that the graphics card has not installed. I will pop it back later on today for them to sort it out.

I am ok with computers, ie I can find my way round alot of basic problems, but this one is beyond me

Cheers for your help. I owe you

regards, Cliff