matty01

XP automatic updates won't install,when i'm prompted to install them a window opens but the installation never starts.The last time i just left it for a while and eventually a message appeared to say that the updates didn't have the MS approval mark 'thingy' and it strongly recomended me not to install them. I could understand it if it was just my computer settings interfeing but as they are not MS security marked as well i'm a bit mystified...any help please,thanks.

matty01

bttt
'cos i'm puzzled...

*Sonic*

Not using a blacklisted activation key are you, I was (long story, works laptop, pukka licence) couldnt install any updates, could download em tho

Chris L

Sonic might have a point Matty.

If not, try the MS Updates Troubleshooter for more help

Chris

matty01

I don't even know what a blacklisted activation key is so unless it's been 'activated' accidently then i can safely say no ,thanks for the help though, i'll check out the troubleshooter ,cheers.

Sc00by_Jim

Is the Cryptographic service enabled under Administrative tools-> Services, this has to be enabled to get the update process to work.

James

*Sonic*

Also Remote Registry, found quite a few things dont like this being stopped