DominicA

XP with or without SP1. VirusScan 4.51 SP1 installed ok. Then after rebooting the Vshield icon doesn't appear in the taskbar any more... any ideas???

Fast user switching is disabled by the way....

IanW

Go into teh System Scan properties and just check the 'Show Icon in Taskbar' checkbox is ticked.

DominicA

it is checked.... we use this on 2000 machines no problem in the office... but whenever I run on xp we seem to lose vshield

what would scooby do

Works fine on my xp sp1 machines, also running 4.51 sp1 ?? - if you want me to check any of my settings fire away...

IanW

I can honestly say that I have never come across this issue, I have 4 machine here all running XP and VS4.5.1 and all are displaying the Vshield icon in the tray.

Barnaby

Worth checking the event viewer. There might be a message from the virus checker for why it couldn't start.

DazV

I've seen this before. Its not firewall interference is it ?

DominicA

could be firewall, Zonealarm Pro running, which does use filenames very similar to the ones used by virusscan......

ChrisS/P1

Microsoft state that version 4 is not compatible with XP. I had huge problems with it.

You need to upgrade to VS 6 at least.

Chris

SiDHEaD

This happens all the time on the machines at work - and not just on XP.

I beleive its when the download of new sigs/components is blocked (ie firewall at night). It can be temporarily sorted by killing the process (myagttry.exe on VirusScan ASaP which we use) and then re-running it (%windir%\mycio\agent\myagttry.exe on ours).

Andy

JackClark

VirusScan ASaP is very different to version 4.51. They share an engine and an icon. That's about it.

DominicA

any ideas Jack???