ScoobyDan

Hi All,

For the last couple of weeks I have been getting a daily pop-up announcing that I need to update my version of McAfee VirusScan Home Edition software. The pop-up has three buttons: Update, Cancel or Help - Update and Cancel do nothing, and Help takes me to McAfee's help web pages, which don't offer any assistance.

The main problem is that I upgraded from Home Edition to VirusScan Pro ages ago, so I can't uninstall the software or look through the registry, in case I remove something that is needed by Pro.

Any ideas?

Daniel

JackClark

http://www.mcafeehelp.co.uk If the answers not on the site you get options for chat or phone support. All free.

darlodge

Daniel I have the same problem at the moment. I'll let you know if I find anything.

Darren

Nicks VR4

Go into VirusScan console and check you have disabled the auto update daily

Cheers